ViewSonic XG341C-2K User Manual Download

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XG341C-2K

Display

User Guide

Model No. VS19002

P/N: XG341C-2K

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic

Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website.

Summary of Contents for XG341C-2K

Page 1: ...duct in a safe manner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is a...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...to clean the external housing For more information refer to the Maintenance section of this manual Avoid touching the screen as oil may collect on the screen if you touch it Do not touch the screen su...

Page 4: ...oute and manage cords and cables connected to your device so they cannot be tripped over pulled or grabbed Protect the power cord from being treaded upon or pinched particularly at the plug and at the...

Page 5: ...5 mm M4 x 10 mm 4 pieces or VESA wall moun ng hole NOTE Restraining device cordage should be able to withstand 100N force Make sure the cordage is straightened and any slack is removed The back of the...

Page 6: ...necting to Power 17 Connecting External Devices 18 HDMI Connection 18 DisplayPort Connection 19 USB Connection 20 Audio Connection 21 Using the Monitor 22 Adjusting the Viewing Angle 22 Height Adjustm...

Page 7: ...61 Appendix 64 Specifications 64 Glossary 65 Troubleshooting 71 Maintenance 73 General Precautions 73 Cleaning the Screen 73 Cleaning the Case 73 Regulatory and Service Information 74 Compliance Infor...

Page 8: ...ckage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for...

Page 9: ...D Rear View 2 Security Slot Lock 1 3 2 2 4 5 6 6 7 2 1 Type C 1 AC IN 2 HDMI 2 1 3 DisplayPort 4 USB Type C 5 USB Upstream 6 USB Downstream 7 Audio Out NOTE For more information about the l t u key an...

Page 10: ...or Installing the Stand 1 Place the monitor on a flat stable surface with the screen facing down 2 Align and connect the two 2 points on the monitor stand s base with the monitor stand s neck 3 Use th...

Page 11: ...Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below NOTE Ensure the stand is secure and the quick release tab positively clicks into p...

Page 12: ...device into its upright position on a flat stable surface NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or result in pe...

Page 13: ...13 Using the Mouse Anchor 2 Included at the rear of the display under the I O ports are two mouse anchors Use these to prevent mouse cable dragging and personalize your mouse use setup...

Page 14: ...mum Loading Hole pattern W x H Interface Pad W x H x D Pad Hole Screw Specification Quantity 14 kg 100 x 100 mm 115 x 115 x 2 6 mm 5 mm M4 x 10 mm 4 pieces NOTE Wall mount kits are sold separately 1 T...

Page 15: ...g bracket to the VESA mounting holes at the rear of the monitor Then secure it with four 4 screws M4 x 10 mm 2 100 mm 100 mm 6 Follow the instructions that come with the wall mounting kit to mount the...

Page 16: ...device to secure the device to a fixed object Additionally fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the mo...

Page 17: ...s This section guides you on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the AC IN jack at the rear of the device 2 Connect the power cord plug to a...

Page 18: ...Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer NOTE The monitor is equipped with tw...

Page 19: ...of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on your Mac connect the mini DP end of the mini DP to DisplayPort cable to t...

Page 20: ...evice keyboard mouse NOTE To use some peripherals please ensure your computer is also connected to the monitor s USB Type B port One 1 USB Type B port Connect the USB Type B male cable square with 2 c...

Page 21: ...ion Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped with...

Page 22: ...wing you can adjust the viewing angle using any of the following methods Height Adjustment Lower or raise the monitor to the desired height 0 to 120 mm NOTE When adjusting press down firmly along the...

Page 23: ...Adjustment Tilt the monitor forwards or backwards to the desired viewing angle 5 to 23 NOTE When adjusting support the stand firmly with one hand while tilting the monitor forwards or backwards with t...

Page 24: ...24 Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle 25...

Page 25: ...hold the Power button for three 3 seconds to power off 2 NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monitor is not being used for...

Page 26: ...26 Quick Access Menu Move the Joy Key t to activate the Quick Access Menu To learn more see page 59 Quick Access Blue Light Filter PureXP OverClocking Return Press to go to next...

Page 27: ...ld the key for 5 seconds to lock unlock the OSD Menu When the menu appears on the screen continue holding the key for 10 seconds to lock unlock the OSD Menu Locking OSD Press and hold for 10s to lock...

Page 28: ...Button Press and hold for 10s to lock Power If the Power button is locked the below message will appear on the screen Power Lock Unlock Power Button Locked Press and hold the key for 5 seconds to disp...

Page 29: ...ort Type C Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi FreeSync Premium Pro ON 2 Move the Joy Key t or u to select the main menu Then move the Joy Ke...

Page 30: ...es Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi FreeSync Premium Pro ON 4 Move the Joy Key or to adjust select the setting Then press the l key to confirm Game M...

Page 31: ...e Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi FreeSync Premium Pro ON Game Modes Volume Mute Game Modes Display Input Select ViewMode Audio Adjust Setup M...

Page 32: ...32 On Screen Display OSD Menu Tree Main Menu Sub menu Menu Option Gaming Modes Standard Custom 1 Custom 2 FPS MOBA Battle Royale Realistic Vibrant Console Speed Console Color...

Page 33: ...yHDR CinematicHDR GameplayHDR Off OverClocking On Off PureXP Light Normal Extreme Ultra Off Local Dimming Level 1 Level 2 Level 3 Level 4 Off Hertz Limiter Native 60Hz 100Hz 144Hz 165Hz Response Time...

Page 34: ...Red 0 100 Green 0 100 Blue 0 100 Color Adjust Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Color Saturation 0 100 Black Stabilization 0 22 Image Adj...

Page 35: ...isplay Image Adjust Contrast 0 100 Brightness 0 100 Sharpness 0 100 Advanced DCR 0 20 Overscan On Off Input Select HDMI 2 1 1 HDMI 2 1 2 DisplayPort Type C ViewMode Standard Movie Web Text MAC Mono Au...

Page 36: ...tsch Espa ol Italiano Suomi T rk e esk Svenska Information Quick Access Blue Light Filter On Off PureXP On Off OverClocking On Off FPS On Off MOBA On Off Battle Royale On Off Realistic On Off Vibrant...

Page 37: ...A Green Preview Image White Yellow Type B Green Preview Image White Yellow Type C Green Preview Image White Yellow Off Elite RGB Breathing Rainbow Stack Waterfall Off Resolution Notice On Off Boot Up...

Page 38: ...MI 1 HDMI 2 DisplayPort Type C Swap Audio Output HDMI 1 HDMI 2 DisplayPort Type C PIP PIP Source Select HDMI 1 HDMI 2 DisplayPort Type C PIP H Position 0 100 PIP V Position 0 100 PIP Size 33 66 100 PI...

Page 39: ...menu Menu Option Setup Menu ECO Mode Standard Optimize Conserve Energy Saving On Off Type C USB 3 2 On Off DDC CI On Off DSC On Off HDMI 2 0 On Off DisplayPort 1 2 On Off Standby Charger On Off Renam...

Page 40: ...y or to select the setting Then press the l key to confirm the selection Menu Option Description Standard Select this option for general use Custom 1 2 Two customizable Custom settings are available t...

Page 41: ...G 3 4 1 C 2 K Navi FreeSync Premium Pro ON 3 Move the Joy Key or to select the menu option Then move the Joy Key u to enter its sub menu 4 Move the Joy Key or to adjust select the setting Then press...

Page 42: ...he brightness on CinematicHDR and GameplayHDR When you use HDR please make sure the Windows HDR is turned on and the content also supports HDR OverClocking When On go beyond the monitor s standard ref...

Page 43: ...nt to adjust their monitor s response time Blue Light Filter Adjustable filter available in all Game Modes that blocks high energy blue light for a more comfortable viewing experience For more informa...

Page 44: ...an manually change the color range options to fit the correct color range if the colors are not displayed correctly Auto Automatically recognizes the color format and black and white levels Full Range...

Page 45: ...ound black levels of the screen image Sharpness Adjusts the picture quality of the monitor Advanced DCR Automatically detects the image signal and intelligently controls the backlight brightness and c...

Page 46: ...put Select Then move the Joy Key to enter the Input Select menu Game Modes HDMI 2 1 1 HDMI 2 1 2 DisplayPort Type C Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1...

Page 47: ...ame Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi FreeSync Premium Pro ON 3 Move the Joy Key or to select the setting Then press the l key to confirm the se...

Page 48: ...Mute Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi FreeSync Premium Pro ON 3 Move the Joy Key or to select the desired option Then move the Joy Key u t...

Page 49: ...N 3 Move the Joy Key or to select the menu option Then move the Joy Key u to enter its sub menu 4 Move the Joy Key or to adjust select the setting Then press the l key to confirm if applicable NOTE So...

Page 50: ...Hide the OSD background when the OSD Menu appears on the screen Multi Picture Off Disable this function PBP Left Right Display two windows a 1x1 split screen side by side on the left and right of the...

Page 51: ...ics card is required Some of graphics cards need to support DSC to achieve higher refresh rates For additional information about enabling DSC contact your graphics card manufacturer HDMI 2 0 Enable Di...

Page 52: ...Pro function 1 Press the l key or move the Joy Key or to display the On Screen Display OSD Menu 2 Move the Joy Key t or u to select Display Then move the Joy Key to enter the Display menu 3 Move the J...

Page 53: ...play OSD Menu 2 Move the Joy Key t or u to select Display Then move the Joy Key to enter the Display menu 3 Move the Joy Key or to select HDR Then move the Joy Key u to enter its sub menu 4 Move the J...

Page 54: ...move the Joy Key or to display the On Screen Display OSD Menu 2 Move the Joy Key t or u to select Display Then move the Joy Key to enter the Display menu 3 Move the Joy Key or to select Hertz Limiter...

Page 55: ...ility to match their PC and game type creating a best fit scenario To enable the Response Time OD function 1 Press the l key or move the Joy Key or to display the On Screen Display OSD Menu 2 Move the...

Page 56: ...energy blue light for a more comfortable viewing experience Quick Access Blue Light Filter Setup Enabling and disabling the Blue Light Filter can be done on the fly via the Quick Access Menu Quick Ac...

Page 57: ...lculating Breaks When viewing the monitor for extended periods it is recommended to take periodic breaks from viewing Short breaks of at least five 5 minutes are recommended after one 1 to two 2 hours...

Page 58: ...rred aspect ratio Then press the l key to confirm the selection Aspect Ratio Description Full Scales the inputted image to fill the screen this is the default input choice and is ideal for 16 9 images...

Page 59: ...is same as the mode before user entering the Quick Access Menu To activate the Quick Access Menu 1 Move the Joy Key t to display the Quick Access Menu 2 Move the Joy Key or to select your preference...

Page 60: ...y or to select Crosshair Then move the Joy Key u to confirm the selection 8 Move the Joy Key or to select your preferred crosshair style and color Then press the l key to confirm the selection NOTE A...

Page 61: ...ok 2 Connect one end of a DisplayPort cable to the DisplayPort of the monitor Then connect the other end of the cable to the DisplayPort or mini DP of the computer 3 Connect the USB Type B male cable...

Page 62: ...on Notice Boot Up Screen OSD Timeout OSD Background Multi Picture Power Indicator Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Custom 1 X G 3 4 1 C 2 K Navi Off PBP Left Right PIP...

Page 63: ...te the KVM function 2 Then you will be able to switch the cursor between the two screens left right window NOTE Under PBP and PIP when the monitor auto detects that the USB B and USB C ports are in us...

Page 64: ...50 60 67 72 75Hz Power Adapter3 Input Voltage AC 100 240V 50 60Hz auto switch Display Area Full Scan H x V 797 22 x 333 72 mm 31 39 x 13 14 Operating conditions Temperature 0 C to 40 C 32 F to 104 F...

Page 65: ...e volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source has no signal the monitor will automatically switch to the next input option...

Page 66: ...ace they would like to use for monitor color output RGB YUV Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience Panel Default Pan...

Page 67: ...rated FPS RTS and MOBA gaming settings Each mode is functionally customized with in game testing and adjustments made for the best blend of color and technology Gamma Allows users to manually adjust t...

Page 68: ...appropriate speed for your desired use from the options M Manual Image Adjust Displays the Manual Image Adjust menu You can manually set a variety of image quality adjustments Memory Recall Returns th...

Page 69: ...ckly initiate some functions and modes through the Quick Access key and menu Users can also define which functions or modes they prefer in the Quick Access Menu via the Setup Menu in OSD The function...

Page 70: ...Adjusts the picture quality of the monitor V ViewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text MAC and Mono presets These presets are specifically designed to deliver an optimiz...

Page 71: ...source is selected Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is properly and securely connected Loose or broken pins in the cable conne...

Page 72: ...actory settings No audio output If using ear headphones ensure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjus...

Page 73: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Page 74: ...t installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installat...

Page 75: ...tance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated di...

Page 76: ...1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and...

Page 77: ...al Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall...

Page 78: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 79: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Page 80: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Page 81: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Page 82: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 83: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Page 84: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Page 85: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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