ViewSonic XG3220 User Manual Download

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XG3220

Display

User Guide

Model No. VS17039

P/N: XG3220

IMPORTANT: Please read this User Guide to obtain important information on

installing and using your product in a safe manner, as well as registering your

product for future service. Warranty information contained in this User Guide will

describe your limited coverage from ViewSonic Corporation, which is also found on

our web site at http://www.viewsonic.com in English, or in specific languages using

the Regional selection box in the upper right corner of our website. “Antes de operar

su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG3220

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...Quick Installation 14 2 5 Power On 15 2 6 Driver Installation Windows 10 Setup 16 3 Adjusting the Screen Image 17 3 1 Setting the Timing Mode 17 3 2 Using the Control Panel 18 4 OSD Menu Introduction 21 4 1 OSD Menu Tree 21 4 2 OSD Menu Explanation 28 5 Specifications 38 6 Troubleshooting 41 7 Cleaning and Maintenance 42 Safe Cleaning Practices 42 ...

Page 4: ...r European Countries 45 8 4 Declaration of RoHS2 Compliance 46 8 5 Indian Restriction of Hazardous Substances 48 8 6 Product Disposal at End of Product Life 48 8 7 CAUTION 48 9 Copyright Information 49 10 Service Information 50 Product Registration 50 Customer Service 51 Limited Warranty 54 Mexico Limited Warranty 59 ...

Page 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Page 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Page 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Page 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Page 9: ...ur monitor package includes Monitor Power cord Video cable1 USB cable Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 10: ...rea should include all I O connection options as well as the power input connector Expanded in 2 4 2 Kensington security slot Expanded in 2 3 section G 3 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section F for additional instructions ...

Page 11: ...7 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 3 1 1 2 1 3 2 1 3 3 ...

Page 12: ...he Monitor s Height Push the top of the monitor downward until it is at the desired viewing height for use You can also pull the monitor back up to the desired viewing height for use This picture is for reference only ...

Page 13: ...ight stand in front of the monitor so it is centered in front of you The angle of the screen can be adjusted by moving the panel angling it forward or back for a flexible comfortable viewing experience Rear Side Front Side This picture is for reference only ...

Page 14: ...vot Feature 1 Lift raise the monitor as high as it can go max height 2 Adjust the monitor angling the top back and pull the bottom forward see the below picture for reference This picture is for reference only ...

Page 15: ...nish the monitor installation by fully rotating the monitor 90 see the below picture for reference XG3220 90 panel rotation is intended for packaging purposes only The panel should not be rotated once it has been attached to the monitor base This picture is for reference only ...

Page 16: ...wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the appropriate l...

Page 17: ... located on the back side of the monitor For more information on installation and usage please visit the Kensington website at http www kensington com Below is an example of setting up the Kensington lock on a table for your reference This picture is for reference only ...

Page 18: ...ot connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer DisplayPort out is used for daisy chain connection Explained in section D 3 B Video and Audio Cable For a MAC with Thunderbolt output please connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connec...

Page 19: ...ower cord to the power connector of monitor and the AC plug of AC power cord to the AC outlet 2 5 Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor then turn ON the computer This particular order LCD monitor before computer is important This picture is for reference only ...

Page 20: ...ay Settings screen resolution window There you can verify your ViewSonic monitor has been recognized by your PC in the Color Management section of your advanced settings XG3220 SERIES default XG3220 SERIES If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above agai...

Page 21: ...tive resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer or video card manufacturer to obtain the latest driver For D Sub port Please run Auto Image Adjust OSD to fine tune image quality If necessary make small adjus...

Page 22: ...d adjust OSD for screen image adjustment The postition refer to section 2 2 Bezel OSD symbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light Blue ON Orange Power Saving Game Mode icon that allows users to choose which Game mode setting they would like to activate for monitor use ...

Page 23: ...on that is selected Scrolls through menu options and adjusts the monitor controls Symbol used to go back or revert back to the previously selected menu Information shortcut select button which gives users access to the information of the monitor currently in use Main menu icon that allows users to access the main menu Hold down the icon for a few seconds to turn off the main menu Left and right ic...

Page 24: ...setting in the setup menu 1 After pressing one of the squares you will see options appear for quick access Game Mode Exit 2 After the desired menu control is selected use the symbols to navigate and adjust the monitor to your specified preference Each menu function is explained in further detail in 4 2 OSD Explanation 3 To save the adjustments and exit press X until the OSD disappears ...

Page 25: ...explanation below The OSD tree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below Startup Menu Game Mode ColorX FPS RTS MOBA Gaming lite Console CUSTOM 1 CUSTOM 2 CUSTOM 3 Volume 0 100 Exit ...

Page 26: ... is a 5 level response time function for hardcore gamers Black Stabilization 0 22 Advanced DCR 0 20 Brightness 0 100 Color Adjust Contrast 0 100 Color Saturation 0 100 Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Blue Light Filter 0 100 ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 21 5 16 9 22 W 16 10 23 6 W 16 9 24 W 16 9 Rename Reset ...

Page 27: ... is a 5 level response time function for hardcore gamers Black Stabilization 0 22 Advanced DCR 0 20 Brightness 0 100 Color Adjust Contrast 0 100 Color Saturation 0 100 Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Blue Light Filter 0 100 ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 21 5 16 9 22 W 16 10 23 6 W 16 9 24 W 16 9 Rename Reset ...

Page 28: ...mers Black Stabilization 0 22 Advanced DCR 0 20 Brightness 0 100 Color Adjust Contrast 0 100 Color Saturation 0 100 Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Blue Light Filter 0 100 ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 21 5 16 9 22 W 16 10 23 6 W 16 9 24 W 16 9 Rename Reset Game Mode Select ColorX FPS RTS MOBA Gaming Lite Console CUSTOM 1 CUSTOM 2 CUSTOM 3 AMD FreeSync On Off ...

Page 29: ... 6 2 8 Color Saturation 0 100 Black Stabilization 0 22 Image Adjust ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 21 5 16 9 22 W 16 10 23 6 W 16 9 24 W 16 9 Contrast 0 100 Brightness 0 100 Rampage Response Standard Fast Faster Ultra Fast Fastest Explanation i Rampage Response is a 5 level response time function for hardcore gamers Sharpness 0 100 Overscan On Off Blue Light Filter 0 100 HDR10 Auto Of...

Page 30: ...Spanish Italian Finnish Russian Turkish Japanese Korean T Chinese S Chinese Czech Swedish Information Resolution Notice On Off Boot Up Screen Off On OSD Timeout 5 15 30 60 OSD Background On Off Power Indicator Auto RGB loop Fixed Color Red 0 100 Green 0 100 Blue 0 100 Off Auto Power Off Off On Sleep 30 45 60 120 minutes Off ECO Mode Standard Optimize Conserve DDC CI Off On ...

Page 31: ...27 Menu Setup Menu Multi Picture Off PIP PIP source select HDMI Display port PIP Position PIP H Position PIP V Position PIP Size PIP Swap DisplayPort1 1 Off On Standby Charger Off On Memory Recall ...

Page 32: ... more than one source Auto image adjust Automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value Advanced DCR Advanced DCR technology automatically detects the imag...

Page 33: ...eeSync enabled monitor NOTE 1 It would usually not work under still image reliability test conditions Under those conditions the phenomenon such as image sticker and flicker could occur on the screen Each FreeSync monitor range varies depending on model Please refer to the monitor s specifications section 5 for your monitor s range B Black stabilization ViewSonic s Black stabilization provides hei...

Page 34: ...ce Explanation sRGB Standard color space used for the windows system digital cameras and the Internet EBU EBU color space used for NTSC EBU PAL SECOM TV Domain NATIVE Native is a default color temperature Recommended for general graphic design and regular use Console Adjusts the difference between the image background black level and the foreground white level Color adjustment functions To deliver...

Page 35: ...g to your liking by selecting Rename You can access your saved GAME MODE settings with the Gaming Hotkey as well D Display A submenu that allows users to adjust color and image adjust menus in the display E Explanation Gives a brief explanation of new tech functions features in the monitor OSD F Fine tune Adjusts the tuning for analog signals Fast Faster Fastest Ultra Fast Different levels of resp...

Page 36: ...oading and power to improve long term performance Gaming Settings Integrating a gaming oriented OSD design including pre calibrated FPS RTS and MOBA gaming settings each mode is functionally customized with in game testing and adjustments made for the best blend of color and technology To access the game mode first open the Main Menu setting then go to ViewMode select Game and change your GAMER se...

Page 37: ...d for HDR I Image Adjust Displays the Image Adjust menu You can manually set a variety of image quality adjustments deleted Manual Image Adjust Information Displays the timing mode video signal input coming from the graphics card in the computer the LCD model number the serial number and the ViewSonic website URL See your graphics card s user guide for instructions on changing the resolution and r...

Page 38: ... and power consumption N NVIDIA G SYNC Synchronizes the display refresh rate to the GPU GeForce only to eliminate screen tearing minimize stuttering and reduce input lag for a smoother gaming experience NVIDIA ULMB Decreases motion blur by minimizing ghosting of fast paced scenes ULMB allows moving objects to look smoother than normal appear with sharper and more clear stunning visuals Note ULMB c...

Page 39: ...Size PIP Swap PIP Position Choose one to adjust the smaller screen s position PIP H Position adjusts the horizontal position of the smaller screen on a range from 0 100 with 0 starting from the left position of the screen and 100 starting from the right position of the screen PIP V Position adjusts the vertical position of the smaller screen on a range from 0 100 with 0 starting from the bottom si...

Page 40: ... displayed on the monitor For reference if the monitor is displaying more green the LED will become greener Users can also change the monitor Users can also directly change red green blue color values under the OSD to directly choose the color being displayed R Rampage Response An advanced tuning function for users that want to adjust their monitor s response time They can select from 5 different ...

Page 41: ...image Sharpness Adjusts the sharpness and picture quality of the monitor Save as The OSD save function is located in the main menu There are 3 main positions USER MODE 1 USER MODE 2 USER MODE3 which allows users to save their OSD settings V ViewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text and Mono presets These presets are specifically designed to deliver an optimized viewin...

Page 42: ... vertical stripe Glass Surface Anti Glare Input Signal Video Sync HDMI v2 0 Timing Max support 3840 x 2160 60Hz TMDS Fh 15 140KHz Fv 40 60Hz 600MHz HDMI v2 0 Timing Max support 3840 x 2160 60Hz TMDS Fh 15 140KHz Fv 40 60Hz 600MHz DisplayPort v1 2 Timing Max support 3840 x 2160 60Hz PCI E Fh 135 135KHz Fv 40 60Hz 600MHz Compatibility PC Macintosh1 Windows 10 certified Power Mac tested ...

Page 43: ...0 x 768 50 60Hz 1280 x 960 50 60 75Hz 1280 x 1024 50 60 75Hz 1360 x 768 60Hz 1440 x 900 60 75Hz 1400 x 1050 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1920x1080 i50 p50 i60 p60 85 120Hz 1920x1200 60Hz 1920x1440 60Hz 2048 x1152 60Hz 2560 x1440 60hZ 3840 x1080 60hZ 1920 x2160 60Hz 2560 x1080 60Hz 3840 x 2160 24 25 30 60Hz Power Adaptor3 Input Voltage Output voltage Model Name AC 100 240V 50 60Hz IEC320 ...

Page 44: ...Hole pattern W x H mm Interface Pad W x H x D Pad Hole Screw Q ty Specification 14kg 100mm x 100mm 115 mm x 115 mm x 2 6 mm Ø 5mm 4 piece M4 x 10mm Do not screw torque over 12 kgf as it may damage the display Weight Physical 22 05 lb 10 kg Power saving modes On4 Off 30W Typical 72W Max Blue LED 0 5W 1 Do not set the graphics card in your computer to exceed these timing mode doing so may result in ...

Page 45: ...video output port on the back of the computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector could cause an improper connection Co...

Page 46: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Page 47: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Page 48: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 49: ...Voltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 50: ...nces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated dip...

Page 51: ...nt tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead 7 Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors e g pie...

Page 52: ... the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Europe http www viewsoniceurope com eu support call desk Taiwan http recycle epa gov tw recycle index2 ...

Page 53: ...C are trademarks of VESA ENERGY STAR is a registered trademark of the U S Environmental Protection Agency EPA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improveme...

Page 54: ...terisk are required First Name given name Last Name family name Street Address line 1 Street Address line 2 Email Address City County State Province Zip code Postal code Country Phone Number Date Purchased Product Type Model Number Serial Number Check YES to recieve email communication from ViewSonic including exclusive promotional offers At ViewSonic we respect your privacy ViewSonic does not sel...

Page 55: ...ailand www ap viewsonic com T 65 6461 6044 service sg viewsonic com Europe Europe www viewsoniceurope com http www viewsoniceurope com eu support call desk Arabia ap viewsonic com me المحلي بالبائع اتصل България www viewsoinceurope com http www viewsoniceurope com eu support call desk service_bg viewsoniceurope com Hrvatska www viewsoinceurope com http www viewsoniceurope com eu support call desk ...

Page 56: ...com es support call desk service_es viewsoniceurope com Latinoamérica México www viewsonic com la T 001 8882328722 soporte viewsonic com Italia e altri paesi di lingua italiana in Europa www viewsoniceurope com http www viewsoniceurope com eu support call desk service_it viewsoniceurope com Polska i inne kraje Europy Centralnej www viewsoniceurope com http www viewsoniceurope com eu support call d...

Page 57: ...0800 008 822 service au viewsonic com Canada www viewsonic com T 1 866 463 4775 service ca viewsonic com Latin America www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Middle East ap viewsonic com me Contact your reseller service ap viewsonic com Puerto Rico Virgin Islands www viewsonic com T 1 800 688 6688 English C http www viewsonic com la soporte ...

Page 58: ...l be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section...

Page 59: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Page 60: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Page 61: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Page 62: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Page 63: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Page 64: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Page 65: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Page 66: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

Page 67: ...l Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 22...

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