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XG270

Display

User Guide

Model No. VS17961

P/N: XG270

IMPORTANT:  Please read this User Guide to obtain important information on installing and using your product in 

a safe manner, as well as registering your product for future service.  Warranty information contained in this User 

Guide will describe your limited coverage from ViewSonic

®

 Corporation, which is also found on our web site at 

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right 

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG270

Page 1: ...g your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www views...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...to the Maintenance section on page 69 Oil may collect on the screen as you touch it To clean the greasy spots on the screen refer to the Maintenance section on page 69 Do not touch the screen surface...

Page 4: ...d for a long period of time Refer all servicing to qualified service personnel Service will be required when the unit has been damaged in any way such as if the power supply cord or plug is damaged if...

Page 5: ...ternal Devices 17 HDMI Connection 17 DisplayPort Connection 18 USB Connection 19 Audio Connection 20 Using the Monitor 21 Adjusting the Viewing Angle 21 Height Adjustment 21 Tilt Angle Adjustment 22 S...

Page 6: ...ppendix 61 Specifications 61 Glossary 62 Troubleshooting 67 Maintenance 69 General Precautions 69 Cleaning the Screen 69 Cleaning the Case 69 Regulatory and Service Information 70 Compliance Informati...

Page 7: ...ckage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for...

Page 8: ...View NOTE For more information about the key and its functions refer to Hot Keys on page 27 Display screen Elite Hood Elite Hood Power LED Power Key Joy Key Quick Access Key DC IN USB Upstream HDMI Au...

Page 9: ...r Installing the Stand 1 Place the monitor on a flat stable surface with the screen facing down 2 Align and connect the two 2 points on the monitor stand s base with the monitor stand s neck 3 Use the...

Page 10: ...Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below NOTE Ensure the stand is secure and the quick release tab positively clicks into p...

Page 11: ...dle lift the device into its upright position on a flat stable surface NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or...

Page 12: ...od as well as a screwdriver 2 Ensure the hood pieces are in the correct orientation TOP BOTTOM 3 Line up each screw of the Elite Hood piece with the screw holes on the side of the monitor 4 Carefully...

Page 13: ...mum Loading Hole pattern W x H Interface Pad W x H x D Pad Hole Screw Specification Quantity 14 kg 100 x 100 mm 115 x 115 x 2 6 mm 5 mm M4 x 10 mm 4 pieces NOTE Wall mount kits are sold separately 1 T...

Page 14: ...ng bracket to the VESA mounting holes at the rear of the monitor Then secure it with four 4 screws M4 x 10 mm 100 mm 100 mm 6 Follow the instructions that come with the wall mounting kit to mount the...

Page 15: ...e Security Slot To help prevent the device from being stolen use a security slot locking device to secure the device to a fixed object Below is an example of setting up a security slot locking device...

Page 16: ...u on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the power adapter 2 Connect the power adapter to the DC IN jack at the rear of the device 3 Connect...

Page 17: ...Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer NOTE The monitor is equipped with t...

Page 18: ...d of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on your Mac connect the mini DP end of the mini DP to DisplayPort cable to...

Page 19: ...our Type A peripheral device s i e storage device keyboard mouse NOTE To use some peripherals please ensure your computer is also connected to the monitor s USB Type B port One 1 USB Type B port Conne...

Page 20: ...tion Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped wit...

Page 21: ...wing you can adjust the viewing angle using any of the following methods Height Adjustment Lower or raise the monitor to the desired height 0 to 120 mm NOTE When adjusting press down firmly along the...

Page 22: ...ort the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand Screen Orientation Adjustment Monitor Pivot 1 Adjust the monitor height to the highest position T...

Page 23: ...90 from landscape to portrait orientation NOTE When adjusting make sure to hold both sides of your monitor firmly with both hands To rotate the screen image manually change the computer system s displ...

Page 24: ...24 Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle 45...

Page 25: ...ton to turn on the monitor 3 To turn the monitor off press the Power button again NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monit...

Page 26: ...cess Menu navigate the On Screen Display OSD Menu and change the settings Quick Access Key Joy Key Quick Access Menu Press the Quick Access Key to activate the Quick Access Menu To learn more see page...

Page 27: ...Key Description Press and hold the key for 5 seconds to lock unlock the OSD Menu When the menu appears on the screen continue holding the key for 10 seconds to lock unlock the OSD Menu Locking OSD Pre...

Page 28: ...wer button Locking Power Button Press and hold for 10s to lock Power If the Power button is locked the below message will appear on the screen Power Lock Unlock Power Button Locked Press and hold the...

Page 29: ...Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max Refresh Rate X G 2 7 0 Exit Navi Power 2 Move the joy key or to select the main menu Then move the joy key to ente...

Page 30: ...splay Input Select ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max Refresh Rate X G 2 7 0 Exit Navi Power 4 Move the joy key or to adjust select the setting Then press the key to confirm Adaptive...

Page 31: ...ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max Refresh Rate X G 2 7 0 Exit Navi Power Adaptive Sync Game Modes ON Volume Mute Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz...

Page 32: ...OBA Battle Royale Realistic Vibrant Console Speed Console Color Display Adaptive Synce On Off HDR10 Auto Off PureXP Light Normal Extreme Ultra Off OverClocking On Off Hertz Limiter Native 60Hz 100Hz 1...

Page 33: ...ol Red 0 100 Green 0 100 Blue 0 100 Color Adjust Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Color Saturation 0 100 Black Stabilization 0 22 Image...

Page 34: ...ption Display Image Adjust Contrast 0 100 Brightness 0 100 Sharpness 0 100 Advanced DCR 0 20 Overscan On Off Input Select HDMI 1 HDMI 2 DisplayPort ViewMode Standard Movie Web Text MAC Mono Audio Adju...

Page 35: ...h Espa ol Italiano Suomi T rk e esk Svenska Information Quick Access Blue Light Filter On Off PureXP On Off OverClocking On Off FPS On Off MOBA On Off Battle Royale On Off Realistic On Off Vibrant On...

Page 36: ...Green Preview Image White Yellow Type C Green Preview Image White Yellow Off Elite RGB Rear Rainbow Breathing Stack Others Off Base Rainbow Breathing Stack Others Off Always On On Off Reset Off Resolu...

Page 37: ...on Setup Menu Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DDC CI On Off DisplayPort 1 1 On Off Standby Charg...

Page 38: ...the joy key or to select the setting Then press the key to confirm the selection Menu Option Description Standard Select this option for general use Custom 1 2 Two customizable Custom settings are ava...

Page 39: ...he setting Then press the key to confirm if applicable NOTE Some sub menu options may have another sub menu To enter the respective sub menu move the joy key Menu Option Description Adaptive Sync Elim...

Page 40: ...re information see page 53 Color Temperature Select the color temperature setting sRGB Lower brightness and more natural colors Bluish Set the color temperature to 9300K Cool Set the color temperature...

Page 41: ...an manually change the color range options to fit the correct color range if the colors are not displayed correctly Auto Automatically recognizes the color format and black and white levels Full Range...

Page 42: ...ound black levels of the screen image Sharpness Adjusts the picture quality of the monitor Advanced DCR Automatically detects the image signal and intelligently controls the backlight brightness and c...

Page 43: ...Select Then move the joy key to enter the Input Select menu Adaptive Sync Game Modes ON HDMI 1 HDMI 2 DisplayPort Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max R...

Page 44: ...ono Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max Refresh Rate X G 2 7 0 Exit Navi Power 3 Move the joy key or to select the setting Then press the key to confir...

Page 45: ...Volume Mute Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 240 Custom 1 Max Refresh Rate X G 2 7 0 Exit Navi Power 3 Move the joy key or to select the desired option Then move the...

Page 46: ...e the joy key or to select Setup Menu Then move the joy key to enter the Setup Menu menu Adaptive Sync Game Modes ON Language Select Information Quick Access Crosshair Elite RGB Resolution Notice Game...

Page 47: ...ftware see the advanced setup below Partner Software RGB Setup Visit https www viewsonic com elite rgb and choose a partner RGB software to download Download and install your software of choice Includ...

Page 48: ...able this option to allow the monitor to automatically turn off after a certain amount of time Sleep Set the amount of idle time before the monitor enters Sleep mode ECO Mode Choose between various mo...

Page 49: ...to enter the Display menu 3 Move the joy key or to select Adaptive Sync Then move the joy key to confirm the selection 4 Move the joy key or to select On or Off Then press the key to confirm the selec...

Page 50: ...r performance during gaming The function also has been certified by Blur Busters which is a professional institution in eliminating motion blur and making moving pictures more clear To enable the Pure...

Page 51: ...r move the joy key or or to display the On Screen Display OSD Menu 2 Move the joy key or to select Display Then move the joy key to enter the Display menu 3 Move the joy key or to select Hertz Limiter...

Page 52: ...he ability to match their PC and game type creating a best fit scenario To enable the Response Time OD function 1 Press the key or move the joy key or or to display the On Screen Display OSD Menu 2 Mo...

Page 53: ...ling the Blue Light Filter can be done on the fly via the Quick Access Key Quick Access Blue Light Filter PureXP OverClocking Return Press to go to next NOTE When enabling the Blue Light Filter BLF vi...

Page 54: ...e strain Calculating Breaks When viewing the monitor for extended periods it is recommended to take periodic breaks from viewing Short breaks of at least five 5 minutes are recommended after one 1 to...

Page 55: ...d aspect ratio Then press the key to confirm the selection Aspect Ratio Description Full Scales the inputted image to fill the screen this is the default input choice and is ideal for 16 9 images Aspe...

Page 56: ...as the mode before user entering the Quick Access Menu To activate the Quick Access Menu 1 Press the Quick Access Key to display the Quick Access Menu 2 Press the Quick Access Key to select your prefe...

Page 57: ...b menu 4 Move the joy key or to select your preference Then press the key to confirm the selection NOTE Some sub menu options may have another sub menu To enter the respective sub menu move the joy ke...

Page 58: ...u 3 Move the joy key or to select Crosshair Then move the joy key to confirm the selection 4 Move the joy key or to select your preferred crosshair style and color Then press the key to confirm the se...

Page 59: ...ck and download the Firmware Update Tool with latest firmware version for your monitor from http www viewsonic com elite display controller 2 Connect the USB Type B male cable square with 2 cut corner...

Page 60: ...ss is complete NOTE Any interruptions during the firmware upgrade process may permanently damage your monitor Do not disconnect the USB cable or turn off your PC and monitor By using the Elite Display...

Page 61: ...75Hz Power Adapter2 Input Voltage AC 100 240V 50 60Hz auto switch Display Area Full Scan H x V 596 736 x 335 664 mm 23 49 x 13 22 Operating conditions Temperature 0 C to 40 C 32 F to 104 F Humidity 20...

Page 62: ...artifact free performance at virtually any frame rate Audio Adjust Adjusts the volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source...

Page 63: ...ace they would like to use for monitor color output RGB YUV Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience Panel Default Pan...

Page 64: ...llows users to control how many frames the monitor can output The monitor will put a cap on the maximum amount of frames that can be rendered from the monitor to save power and loading from the monito...

Page 65: ...hite balance for the upmost control when manipulating contrast and dark scenes OSD Pivot Sets the monitor OSD Menu display direction Overscan Refers to a cropped image on your monitor s screen A setti...

Page 66: ...ced tuning function for users that want to adjust their monitor s response time They can select from five 5 different levels to more precisely tune the response to be as fast as needed while reducing...

Page 67: ...source is selected Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is properly and securely connected Loose or broken pins in the cable conne...

Page 68: ...settings No audio output If using ear headphones ensure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjust Make...

Page 69: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Page 70: ...not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular install...

Page 71: ...Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 eth...

Page 72: ...waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium exc...

Page 73: ...labor law in manufacturing country Energy Efficiency Energy efficiency of product and power supply Energy Star compliant where applicable Environmental Management System Manufacturer must be certified...

Page 74: ...p www tcodevelopment com where you can also find a searchable database of all TCO Certified IT products TCO Development the organization behind TCO Certified has been an international driver in the fi...

Page 75: ...l Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall n...

Page 76: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 77: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Page 78: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Page 79: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Page 80: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 81: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Page 82: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Page 83: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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