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XG2402

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User Guide

Model No. VS17037

IMPORTANT: Please read this User Guide to obtain important information on 

installing and using your product in a safe manner, as well as registering your 

product for future service. Warranty information contained in this User Guide will 

describe your limited coverage from ViewSonic Corporation, which is also found on 

our web site at http://www.viewsonic.com in English, or in specific languages using 

the Regional selection box in the upper right corner of our website. “Antes de operar 

su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG2402

Page 1: ...r product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic...

Page 2: ...ding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confi...

Page 3: ...6 2 6 Driver Installation Windows 10 Setup 17 3 Adjusting the Screen Image 19 3 1 Setting the Timing Mode 19 3 2 Using the Control Panel 20 4 OSD Menu Introduction 23 4 1 OSD Menu Tree 23 4 2 OSD Menu...

Page 4: ...atement 52 8 3 CE Conformity for European Countries 52 8 4 Declaration of RoHS2 Compliance 53 8 5 Indian Restriction of Hazardous Substances 55 8 6 Product Disposal at End of Product Life 55 9 Copyrig...

Page 5: ...expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves o...

Page 6: ...to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon...

Page 7: ...ate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear...

Page 8: ...easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please...

Page 9: ...r monitor package includes Monitor Power cord Video cable1 USB cable Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local res...

Page 10: ...a should include all I O connection options as well as the power input connector Expanded in 2 4 2 Kensington security slot Expanded in 2 3 section G 3 VESA wall mounting This area on the back of the...

Page 11: ...7 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 2 2 3 3...

Page 12: ...e Monitor s Height Push the top of the monitor downward until it is at the desired viewing height for use You can also pull the monitor back up to the desired viewing height for use This picture is fo...

Page 13: ...ght stand in front of the monitor so it is centered in front of you The angle of the screen can be adjusted by moving the panel angling it forward or back for a flexible comfortable viewing experience...

Page 14: ...ot Feature 1 Lift raise the monitor as high as it can go max height 2 Adjust the monitor angling the top back and pull the bottom forward see the below picture for reference This picture is for refere...

Page 15: ...e monitor clockwise and counterclockwise see the below picture for reference 4 Finish the monitor installation by fully rotating the monitor 90 see the below picture for reference This picture is for...

Page 16: ...all mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the pow...

Page 17: ...located on the back side of the monitor For more information on installation and usage please visit the Kensington website at http www kensington com Below is an example of setting up the Kensington l...

Page 18: ...ssary 3 Connect the signal cables from the LCD monitor to the computer Macintosh users Models older than G3 require a Macintosh adapter Attach the adapter to the computer and plug the video cable into...

Page 19: ...with Thunderbolt output please connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connector on the r...

Page 20: ...order LCD monitor before computer is important For DisplayPort MST daisy chain Setting 1 Input Source Auto detect function set to Off XG2402 100 Native 144Hz CUSTOM 1 CUSTOM 2 CUSTOM 3 AMD FreeSync M...

Page 21: ...Mode On Off DDC CI Memory Recall DisplayPort 1 1 3 Enable MST mode from graphic card if required 2 6 Driver Installation Windows 10 Setup In order to install the driver first connect your monitor to y...

Page 22: ...of your advanced settings This picture is for reference only If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it the...

Page 23: ...ive resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer...

Page 24: ...adjust OSD for screen image adjustment The postition refer to section 2 2 Bezel OSD symbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light Blue ON Orang...

Page 25: ...n that is selected Scrolls through menu options and adjusts the monitor controls Symbol used to go back or revert back to the previously selected menu Information shortcut select button which gives us...

Page 26: ...etting in the setup menu 1 After pressing one of the squares you will see options appear for quick access Game Mode Exit 2 After the desired menu control is selected use the symbols to navigate and ad...

Page 27: ...ree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below...

Page 28: ...e Select Menu Gaming Settings Custom 1 Rampage Response 1 Standard 2 Fast 3 Faster 4 Ultra Fast 5 Fastest Explanation i Monitor Hz Cap Native 144Hz 60Hz 100Hz Black Stabilization 0 22 Advanced DCR 0 2...

Page 29: ...6 10 23 6 W 16 9 24 W 16 9 Rename A Z with Symbol select Reset Custom 2 Rampage Response 1 Standard 2 Fast 3 Faster 4 Ultra Fast 5 Fastest Explanation i Monitor Hz Cap Native 144Hz 60Hz 100Hz Black St...

Page 30: ...ter 1 100 ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 Scale Adjust 1 100 21 5 16 9 Scale Adjust 1 100 22 W 16 10 23 6 W 16 9 24 W 16 9 Rename A Z with Symbol select Reset Custom 3 Rampage Response 1 S...

Page 31: ...t Contrast 0 100 Color Saturation 0 100 Gamma 1 8 2 2 2 2 4 2 6 2 8 Full Color Control Red 0 100 Green 0 100 Blue 0 100 Blue Light Filter 1 100 ViewScale Full Aspect 1 1 19 4 3 19 W 16 10 Scale Adjust...

Page 32: ...stom 1 Custom 2 Custom 3 AMD FreeSync On Off Monitor Hz Cap Off 144Hz 60Hz 100Hz RampageX On Off Display Color Temperature SRGB Bluish Cool Native Warm Full Color Control Red 0 100 Green 0 100 Blue 0...

Page 33: ...Adjust ViewScale Full Aspect 1 to 1 1 1 19 4 3 19 W 16 10 Scale Adjust 1 100 21 5 16 9 Scale Adjust 1 100 22 W 16 10 23 6 W 16 9 24 W 16 9 Contrast 0 100 Brightness 0 100 Sharpness 0 100 Overscan On O...

Page 34: ...ran ais Deutsch Espa ol Italiano Suomi T rk e e tina Svenska Information Off Resolution Notice On Off Boot Up Screen On Off OSD Pivot On Off OSD Timeout OSD Background On Off Power Indicator On Off Au...

Page 35: ...31 Menu Setup Menu ECO Mode Standard Optimize Conserve DDC CI On Off DisplayPort1 1 On Off Memory Recall...

Page 36: ...more than one source Auto image adjust Automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If thi...

Page 37: ...eSync enabled monitor NOTE 1 It would usually not work under still image reliability test conditions Under those conditions the phenomenon such as image sticker and flicker could occur on the screen E...

Page 38: ...e Explanation sRGB Standard color space used for the windows system digital cameras and the Internet EBU EBU color space used for NTSC EBU PAL SECOM TV Domain NATIVE Native is a default color temperat...

Page 39: ...to your liking by selecting Rename You can access your saved GAME MODE settings with the Gaming Hotkey as well D Display A submenu that allows users to adjust color and image adjust menus in the disp...

Page 40: ...erformance Gaming Settings Integrating a gaming oriented OSD design including pre calibrated FPS RTS and MOBA gaming settings each mode is functionally customized with in game testing and adjustments...

Page 41: ...resh rate is 60 Hertz Input select Toggles between the various input options that are available for that particular monitor M Memory recall Returns the adjustments back to factory settings if the disp...

Page 42: ...thout pivot 90 Set the OSD screen 90 pivot 90 Set the OSD screen 90 pivot 180 Set the OSD screen 180 pivot R Rampage Response An advanced tuning function for users that want to adjust their monitor s...

Page 43: ...ratio without distorting the outputted image Sharpness Adjusts the sharpness and picture quality of the monitor Save as The OSD save function is located in the main menu There are 3 main positions USE...

Page 44: ...aming Settings menu Step 3 Select the Custom 1 2 3 Under Custom 1 2 3 you can adjust the rampage response setting to fine tune your response time With 5 settings to choose from gamers can precisely se...

Page 45: ...ewing scenarios for games and media content You can adjust the black level by using the arrow buttons and selecting a number value from 1 22 It will expand the dark shade range without impacting light...

Page 46: ...se from gamers can precisely match the best fit for each scenario Each setting will cap the outputted Hz of the monitor allowing gamers the ability to match their PC and game type creating a best fit...

Page 47: ...mages Aspect The inputted image is allowed to fill the screen as large as it can go without image distortion 1 to 1 1 1 The image is directly displayed without scaling 19 4 3 Simulates the inputted im...

Page 48: ...meout The OSD Timeout function allows users to choose how long the OSD will reside on the screen after in activity number of seconds OSD Background The OSD Background function allows users to turn off...

Page 49: ...mode during this time Eco Mode Allows users to choose between various modes based on power consumption DDC CI Display Data Channel Command Interface Activating this setting allows monitor control via...

Page 50: ...100ohms fh 55 196 kHz fv 30 144 Hz Compatibility PC Macintosh1 Up to 1920 x 1080 Non interlaced Power Macintosh up to 1920 x 1080 Supported by limited graphic cards Resolution2 Recommended Supported 1...

Page 51: ...ace Pad W x H x D Pad Hole Screw Q ty Specification 14kg 100mm x 100mm 115 mm x 115 mm x 2 6 mm 5mm 4 piece M4 x 10mm Weight Physical 14 8 lb 6 7 kg Power saving modes On4 Off 27 6W typ w o usb backco...

Page 52: ...computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you...

Page 53: ...ee cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the scr...

Page 54: ...isplay screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbase...

Page 55: ...is equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However ther...

Page 56: ...oltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE...

Page 57: ...ces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substa...

Page 58: ...t tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature t...

Page 59: ...0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to workin...

Page 60: ...tal Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall...

Page 61: ...laysia Thailand www ap viewsonic com T 65 6461 6044 service sg viewsonic com Europe Europe www viewsoniceurope com http www viewsoniceurope com eu support call desk Arabia ap viewsonic com me www view...

Page 62: ...ice_es viewsoniceurope com Latinoam rica M xico www viewsonic com la T 001 8882328722 soporte viewsonic com Italia e altri paesi di lingua italiana in Europa www viewsoniceurope com www viewsoniceurop...

Page 63: ...wsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutio...

Page 64: ...be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software wh...

Page 65: ...occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or fail...

Page 66: ...mer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a descr...

Page 67: ...r other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repai...

Page 68: ...wSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe an...

Page 69: ...l at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is e...

Page 70: ...ilure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specificatio...

Page 71: ...cords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warra...

Page 72: ...onic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business o...

Page 73: ...Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusuppor...

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