ViewSonic VX3217-2KC-mhd User Manual Download

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VX3217-2KC-mhd

Display

User Guide

Model No. VS17110

P/N: VX3217-2KC-MHD

IMPORTANT: Please read this User Guide to obtain important information on

installing and using your product in a safe manner, as well as registering your

product for future service. Warranty information contained in this User Guide will

describe your limited coverage from ViewSonic Corporation, which is also found on

our web site at http://www.viewsonic.com in English, or in specific languages using

the Regional selection box in the upper right corner of our website. “Antes de operar

su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for VX3217-2KC-mhd

Page 1: ...registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...ck Installation 10 2 6 Power On 12 2 7 Driver Installation Windows 10 Setup 13 3 Adjusting the Screen Image 14 3 1 Setting the Timing Mode 14 3 2 Using the Control Panel 15 4 OSD Menu Introduction 17 4 1 OSD Menu Tree 17 4 2 OSD Menu Explanation 23 4 3 Monitor Setting Management 28 5 Specifications 29 6 Troubleshooting 31 7 Cleaning and Maintenance 32 Safe Cleaning Practices 32 ...

Page 4: ...ement 35 8 3 Declaration of RoHS2 Compliance 35 8 4 Indian Restriction of Hazardous Substances 37 8 5 Product Disposal at End of Product Life 37 9 Copyright Information 38 10 Service Information 39 Product Registration 39 Customer Service 40 Limited Warranty 43 Mexico Limited Warranty 48 ...

Page 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Page 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Page 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Page 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Page 9: ...ts Your monitor package includes Monitor Power cord Video cable1 Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 10: ...tput This area should include all I O connection options as well as the power input connector Expanded in 2 4 3 Kensington security slot Expanded in 2 3 section B 4 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section A for additional instructions 5 Speaker ...

Page 11: ...7 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 2 2 3 3 ...

Page 12: ...mounted to a wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the ...

Page 13: ...rity connector is located on the back side of the monitor For more information on installation and usage please visit the Kensington website at http www kensington com Below is an example of setting up the Kensington lock on a table for your reference ...

Page 14: ...necessary 3 Connect the signal cables from the LCD monitor to the computer Macintosh users Models older than G3 require a Macintosh adapter Attach the adapter to the computer and plug the video cable into the adapter To order a ViewSonic Macintosh adapter contact ViewSonic Customer Support Power Connector HDMI mini DP Audio Out DisplayPort ...

Page 15: ...ed for daisy chain connection Explained in section C 3 B Video and Audio Cable For a MAC with Thunderbolt output please connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connector on the rear of the monitor This picture is for reference only ...

Page 16: ...ower cord to the power connector of monitor and the AC plug of AC power cord to the AC outlet 2 6 Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor then turn ON the computer This particular order LCD monitor before computer is important This picture is for reference only ...

Page 17: ... Settings screen resolution window There you can verify your ViewSonic monitor has been recognized by your PC in the Color Management section of your advanced settings VX3217 QHD SERIES VX3217 QHD SERIES icm If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above ag...

Page 18: ...ion setting to match your monitor s native resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer or video card manufacturer to obtain the latest driver If necessary make small adjustments using H POSITION and V POSITIO...

Page 19: ... 2 Bezel OSD symbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light Blue ON Orange Power Saving View Mode icon that allows users to choose which View mode setting they would like to activate for monitor use Toggles between the various input options that are available for that particular monitor Main menu icon that allows users to access the main menu ...

Page 20: ...usts the monitor controls Symbol used to go back or revert back to the previously selected menu Information shortcut select button which gives users access to the information of the monitor currently in use Main menu icon that allows users to access the main menu Hold down the icon for a few seconds to turn off the main menu Left and right icons toggle your selected choice horizontally 75 The Ener...

Page 21: ...ase refer to the 4 2 OSD explanation below The OSD tree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below Game Mode Contrast Brightness Input Select Main Menu Exit ...

Page 22: ...MOBA Off Exit Startup Menu ViewMode Standard Game GAMER 1 GAMER 2 GAMER 3 FPS 1 FPS 2 RTS MOBA Movie Web Text MAC Mono Contrast Brightness Contrast 0 100 Brightness 0 100 Input Select MiniDP DisplayPort HDMI2 HDMI1 Main Menu See 3 6 4 Main Menu OSD table Exit ...

Page 23: ...nual Image Adjust Input Select Audio Adjust HDMI 2 Menu Input Select MiniDP DisplayPort HDMI2 HDMI1 Audio Adjust Volume 0 100 Mute On Off ViewMode Standard Low Input Lag On Off Black Stabilization 0 100 Advanced DCR 0 50 75 100 Blue Light Filter 0 100 Response Time Standard Advanced Ultra Fast Recall ...

Page 24: ...ABCD Recall GAMER 2 Low Input Lag On Off Black Stabilization 0 100 Advanced DCR 0 50 75 100 Blue Light Filter 0 100 Response Time Standard Advanced Ultra Fast Rename Recall GAMER 3 Low Input Lag On Off Black Stabilization 0 100 Advanced DCR 0 50 75 100 Blue Light Filter 0 100 Response Time Standard Advanced Ultra Fast Rename ABCD Recall FPS 1 FPS 2 RTS MOBA Movie Web Text MAC Mono ...

Page 25: ... 0 100 Color Temperature SRGB Bluish Cool Native Warm User Color Red 0 100 Green 0 100 Blue 0 100 Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Manual Image Adjust Sharpness 0 25 50 75 100 Aspect Ratio Full Aspect Ratio Full Screen Overscan On Off ...

Page 26: ...Русский Türkçe 日本語 한국어 繁體中文简体中文 Resolution Notice On Off Information OSD Timeout 5 15 30 60 OSD Background On Off Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DDC CI On Off Memory Recall ...

Page 27: ...CR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene and make the white whiter in a bright environment Auto Detect If current input source is no signal monitor will automatically switch to next input option This function on some model is disabled by default B Black stab...

Page 28: ...help adjust the color settings to fit our users needs Color range Adjusts the color range allowing users to adjust the range in RGB and YUV color settings Color space Allows users to choose which color space they would like to use for monitor color output RGB YUV ...

Page 29: ...preferences and adapt to every type of game on the market Select one of the Custom options Custom 1 Custom 2 etc in the Menu and adjust the advanced options After exiting the setting will automatically be saved under that particular Custom setting or rename the setting to your liking by selecting Rename You can access your saved GAME MODE settings with the Quick Menu as well G Game mode Integratin...

Page 30: ...offers low input lag utilizing a monitor process reducer which decreases signal latency Under the low input lag submenu you can select the appropriate speed for your desired use from the two options M Manual image adjust Displays the Manual Image Adjust menu You can manually set a variety of image quality adjustments Memory recall Returns the adjustments back to factory settings if the display is ...

Page 31: ...ative resolution This notice will appear in the display settings window when setting up the display resolution Recall Resets the ViewMode monitor settings S Setup menu Adjusts On screen Display OSD settings Many of these settings can activate on screen display notifications so users do not have to reopen the menu Sharpness Adjusts the sharpness and picture quality of the monitor V ViewMode ViewSon...

Page 32: ...ator is the light that displays whether the monitor is on or off Auto Power Off Selecting Auto Power Off allows the monitor to shut its power off after a certain amount of time Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode The screen will be on sleep mode during this time Eco Mode Allows users to choose between various modes based ...

Page 33: ...DP fh 24 113 kHz fv 50 75 Hz Compatibility PC Macintosh1 Up to 2560X1440 Non interlaced Power Macintosh up to 2560X1440 Supported by limited graphic cards Resolution2 Recommended Supported 2560X1440 75Hz 2560X1440 60Hz 1920 x 1080 60 Hz 1680 x 1050 60 Hz 1280 x 1024 60 75 Hz 1440 x 900 60 Hz 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 640 x 480 60 72 75 Hz 720 x 400 70 Hz Power Adaptor3 Input ...

Page 34: ...m Interface Pad W x H x D Pad Hole Screw Q ty Specification 14kg 100mm x 100mm 115 mm x 115 mm x 2 6 mm Ø 5mm 4 piece M4 x 10mm Weight Physical 14 7 lb 6 7 kg Power saving modes On4 Off 41W Typical 0 5W 1 Macintosh computers may require a ViewSonic Macintosh adapter To order an adapter contact ViewSonic 2 Do not set the graphics card in your computer to exceed these timing mode doing so may result...

Page 35: ... computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you need a Macintosh adapt Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector co...

Page 36: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Page 37: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Page 38: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 39: ... certain hazardous substances in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0...

Page 40: ...um 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass of cathode ray tubes 3 Lead in glass of fluorescent tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead ...

Page 41: ...ding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 5 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Europe http w...

Page 42: ...e U S Environmental Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or...

Page 43: ...sk are required First Name given name Last Name family name Street Address line 1 Street Address line 2 Email Address City County State Province Zip code Postal code Country Phone Number Date Purchased Product Type Model Number Serial Number Check YES to recieve email communication from ViewSonic including exclusive promotional offers At ViewSonic we respect your privacy ViewSonic does not sell it...

Page 44: ...ailand www ap viewsonic com T 65 6461 6044 service sg viewsonic com Europe Europe www viewsoniceurope com http www viewsoniceurope com eu support call desk Arabia ap viewsonic com me المحلي بالبائع اتصل България www viewsoinceurope com http www viewsoniceurope com eu support call desk service_bg viewsoniceurope com Hrvatska www viewsoinceurope com http www viewsoniceurope com eu support call desk ...

Page 45: ...Latinoamérica México www viewsonic com la T 001 8882328722 soporte viewsonic com Italia e altri paesi di lingua italiana in Europa www viewsoniceurope com http www viewsoniceurope com eu support call desk service_it viewsoniceurope com Polska i inne kraje Europy Centralnej www viewsoniceurope com http www viewsoniceurope com eu support call desk service_pl viewsoniceurope com Portugal www viewsoni...

Page 46: ...ic com T 1 866 463 4775 service ca viewsonic com Latin America www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Middle East ap viewsonic com me Contact your reseller service ap viewsonic com Puerto Rico Virgin Islands www viewsonic com T 1 800 688 6688 English C http www viewsonic com la soporte servicio tecnico service us viewsonic com soporte viewso...

Page 47: ...l be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section...

Page 48: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Page 49: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Page 50: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Page 51: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Page 52: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Page 53: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Page 54: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Page 55: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

Page 56: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

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