ViewSonic VX3211-4K-mhd User Manual Download

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VX3211-4K-mhd

LCD Monitor

User Guide

Model No. VS17425

P/N: VX3211-4K-MHD

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic

Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for VX3211-4K-mhd

Page 1: ... registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en est...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...r to the Maintenance section on page 51 Oil may collect on the screen as you touch it To clean the greasy spots on the screen refer to the Maintenance section on page 51 Do not touch the screen surface with sharp or hard objects as it may cause damage to the screen When moving the device be careful not to drop or bump the device on anything Do not place the device on an uneven or unstable surface ...

Page 4: ...ed for a long period of time Refer all servicing to qualified service personnel Service will be required when the unit has been damaged in any way such as if the power supply cord or plug is damaged if liquid is spilled onto or objects fall in the unit if the unit is exposed to moisture if the unit does not operate normally or has been dropped NOTICE LISTENING THROUGH EAR HEADPHONES AT A HIGH VOLU...

Page 5: ...nnection 11 DisplayPort Connection 12 Audio Connection 13 Using the Monitor 14 Adjusting the Viewing Angle 14 Tilt Angle Adjustment 14 Turning the Device On Off 15 Using the Control Panel Keys 16 Quick Menu 16 Hot Keys 18 Configuring the Settings 20 General Operations 20 On Screen Display OSD Menu Tree 23 Menu Options 28 Advanced Features and Settings 37 HDR10 High Dynamic Range 37 Multi picture 3...

Page 6: ...ry and Service Information 52 Compliance Information 52 FCC Compliance Statement 52 Industry Canada Statement 52 CE Conformity for European Countries 52 Declaration of RoHS2 Compliance 53 Indian Restriction of Hazardous Substances 54 Product Disposal at End of Product Life 54 Copyright Information 55 Customer Service 56 Limited Warranty 57 Mexico Limited Warranty 60 ...

Page 7: ...ackage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 8: ...View Display screen Power LED Rear View 1 Shortcut 3 5 4 2 Security Slot Power button Audio Out port DisplayPort AC IN jack HDMI port NOTE For more information about the 1 Shortcut 2 3 4 5 key and its functions refer to page 18 ...

Page 9: ...100 x 100 mm 115 x 115 x 2 6 mm Ø 5 mm M4 x 10mm 4 pieces NOTE Wall mount kits are sold separately IMPORTANT Due to the design of the monitor it is recommended the user does not mount the monitor themselves Please contact customer service for support Using the Security Slot To help prevent the monitor from being stolen use a security slot locking device to secure the monitor to a fixed object Belo...

Page 10: ...ons This section guides you on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the AC IN jack at the rear of the device 2 Connect the power cord plug to a power outlet 1 2 ...

Page 11: ...l Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer NOTE The monitor is equipped with two HDMI 2 0 ports 2 1 ...

Page 12: ...end of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on you Mac connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of your Mac Then connect the other end of the cable to the DisplayPort port of the monitor ...

Page 13: ...ction Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped with dual speakers ...

Page 14: ...ust the viewing angle using the following method Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle 5 to 13 NOTE When making adjustments support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand ...

Page 15: ...to turn on the monitor 3 To turn the monitor off press the Power button again NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monitor is not being used for a long period of time please disconnect the power plug from the power outlet ...

Page 16: ...uick Menu Viewmode Contrast Brightness Input Select Main Menu Exit NOTE Follow the key guide that appears on the bottom of the screen to select the option or make adjustments Viewmode Contrast Brightness Input Select Main Menu Exit ViewMode Select one of the preset color settings Standard Game Movie Web Text MAC Mono NOTE The 1 Shortcut key can be assigned to give you quick access to a preferred m...

Page 17: ...ct Main Menu Exit Input Select Select the input source HDMI 1 HDMI 2 DisplayPort rightness t Main Menu Enter the On Screen Display OSD Menu VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust HDMI 1 HDMI 2 DisplayPort Exit Exit the Quick Menu NOTE Use the 5 key to exit the Quick Menu ...

Page 18: ...escription 2 3 Press and hold the keys to lock unlock the OSD Menu When the menu appears on the screen continue holding both keys for 10 seconds to lock unlock the OSD Menu 1 OSD Lock Unlock Locking OSD Press and hold for 10s to lock OSD If the OSD Menu is locked the below message will appear on the screen OSD Lock Unlock OSD Locked ...

Page 19: ...old for 10s to lock power If the Power button is locked the below message will appear on the screen Power Lock Unlock Power Button Locked 3 5 Press the keys to display hide the boot up screen when the device is turned on Boot Up Screen On Off Off Press to turn on 1 Shortcut Press and hold the key for 5 seconds to reassign your preferred menu shortcut Users can choose from Volume Blue Light Filter ...

Page 20: ... 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust HDMI 1 HDMI 2 DisplayPort 2 Press the 1 Shortcut or 2 key to select the main menu Then press the 3 key to enter the selected menu VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust 50 Volume Mute ...

Page 21: ...2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Volume Mute On Off 4 Press the 1 Shortcut or 2 key to adjust select the setting Then press the 3 key to confirm VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Volume Mute On Off ...

Page 22: ...ments VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Volume Mute On Off VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Volume Mute 50 Key Guide Key Guide 5 Press the 4 key to return to the previous menu NOTE To exit the OSD Menu press the 4 key until the OSD Menu disa...

Page 23: ...put Select HDMI1 HDMI2 DisplayPort Audio Adjust Volume 0 100 Mute On Off ViewMode Standard Game FPS RTS MOBA Custom Black Stabilization 0 10 20 30 40 50 6 0 70 80 90 100 Advanced DCR 0 25 50 75 100 Response Time Standard Advanced Ultra Fast Reset Movie Web Text MAC Mono ...

Page 24: ...en 0 100 Blue 0 100 Cyan 0 100 Magenta 0 100 Yellow 0 100 Saturation 0 100 Red 0 100 Green 0 100 Blue 0 100 Cyan 0 100 Magenta 0 100 Yellow 0 100 Color Temperature sRGB Bluish Cool Native Warm User Color Red 0 100 Green 0 100 Blue 0 100 Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1 8 2 2 2 6 HDR10 Auto Off ...

Page 25: ... Adjust Sharpness 0 25 50 75 100 Blue Light Filter 0 100 Aspect Ratio 1 1 4 3 Fill Aspect Ratio Full Screen Overscan On Off Black Stabilization 0 10 20 30 40 50 60 70 80 90 100 Advanced DCR 0 25 50 75 100 Response Time Standard Advanced Ultra Fast ...

Page 26: ...nu Language English Français Deutsch Español Italiano Suomi Svenska Русский Türkçe Česká 日本語 한국어 繁體中文简体中文 AMD Freesync On Off Shortcut Key 1 Volume Blue Light Filter Game Mode Aspect Ratio Color Temperature Resolution Notice On Off Information ...

Page 27: ...ff Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DisplayPort 1 1 On Off Auto Detect On Off DDC CI On Off Multi Picture Off PIP PIP Source Select HDMI 1 HDMI 2 DisplayPort PIP Position PIP H Position 0 100 PIP V Position 0 100 PIP Size 33 66 100 PIP Swap Memory Recall ...

Page 28: ...ortcut or 2 key to select Input Select Then press the 3 key to enter the Input Select menu VX3211 4K mhd 3840 x 2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust HDMI 1 HDMI 2 DisplayPort 3 Press the 1 Shortcut or 2 key to select the desired input source Then press the 3 key to confirm the selection ...

Page 29: ...2160 60Hz 75 Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Volume Mute 3 Press the 1 Shortcut or 2 key to select the desired option Then press the 3 key to enter its sub menu 4 Press the 1 Shortcut or 2 key to adjust select the setting and press the 3 key to confirm the selection if applicable Menu Option Description Volume Adjust the volume level Mute Enable this ...

Page 30: ...nput Select Audio Adjust Standard Game Movie Web Text MAC Mono 3 Press the 1 Shortcut or 2 key to select the setting Then press the 3 key to confirm the selection Menu Option Description Standard Select this option for general use Game Select this option for playing games Movie Select this option for watching movies Web Select this option for surfing the web Text Select this option for text based ...

Page 31: ...or Range Gamma HDR10 3 Press the 1 Shortcut or 2 key to select the menu option Then press the 3 key to enter its sub menu 4 Press the 1 Shortcut or 2 key to select the setting Then press the 3 key to confirm the selection NOTE Some sub menu options may have another sub menu To enter the respective sub menu press the 3 key Follow the key guide that appears on the bottom of the screen to select the ...

Page 32: ...rs to choose which color space they would like to use for color output Auto Automatically recognizes the color format and black and white levels RGB The input signal color is RGB YUV The input signal color is YUV Color Range The monitor can detect the input signal color range automatically You can manually change the color range options to fit the correct color range if the colors are not displaye...

Page 33: ...en press the 3 key to confirm if applicable Menu Option Description Sharpness Adjust the picture quality Blue Light Filter Adjusts the filter that blocks high energy blue light for a more comfortable viewing experience Aspect Ratio Select the aspect ratio of the monitor Overscan Automatically enlarge the original picture horizontally and vertically to an equal aspect ratio that fills the screen Bl...

Page 34: ...Freesync Shortcut Key 1 Resolution Notice Information OSD Size OSD Timeout OSD Background Power Indicator Auto Power Off Sleep 3 Press the 1 Shortcut or 2 key to select the menu option Then press the 3 key to enter its sub menu 4 Press the 1 Shortcut or 2 key to adjust select the setting Then press the 3 key to confirm if applicable NOTE Some sub menu options may have another sub menu To enter the...

Page 35: ...Set the size of the OSD Menu while on screen OSD Timeout Set the length of time the OSD Menu remains on screen OSD Background Show Hide the OSD background when the OSD Menu appears on the screen Power Indicator Set the Power Indicator On or Off If the setting is set to On the power indicator lights blue when the device is turned on Auto Power Off Enable this option to allow the monitor to automati...

Page 36: ...iption Multi Picture PIP Picture in Picture Split the screen into two parts a main window and an inset window The user can specify the input source for each screen Memory Recall Resets all settings to their default values ...

Page 37: ...all contrast of a given scene so that detail in the highlights and shadows can be seen NOTE Ensure the HDR setting is turned on on your device first before enabling the HDR10 on the monitor For example the HDR setting on a Xbox One S or PS4 Pro needs to be turned on first before enjoying your HDR10 video content Xbox One S PS4 Pro ...

Page 38: ... Color Adjust menu 3 Press the 1 Shortcut or 2 key to select HDR10 Then press the 3 key to enter its sub menu 4 Press the 1 Shortcut or 2 key to select Auto Then press the 3 key to confirm VX3211 4K mhd 1920 X 1080 60HZ On Off Setup Menu Color Adjust ViewMode Manual Image Adjust Input Select Audio Adjust Sharpness Blue Light Filter Aspect Ratio Overscan Black Stabilization Response Time Advanced D...

Page 39: ... key to display the OSD Menu 2 Press the 1 Shortcut or 2 key to select Setup Menu Then press the 3 key to enter the Setup Menu menu 3 Press the 1 Shortcut or 2 key to select Multi Picture Then press the 3 key to enter its sub menu 4 Press the 1 Shortcut or 2 key to select PIP Then press the 3 key to enter its sub menu VX3211 4K mhd 1920 X 1080 60HZ Power Indicator Auto Power Off Sleep ECO Mode Dis...

Page 40: ...PIP Position and press the 3 key Press the 3 key to select PIP H Position or PIP V Position Press the 1 Shortcut or 2 key to adjust the setting and press the 3 key to confirm To adjust the inset window size select PIP Size and press the 3 key Then press the 1 Shortcut or 2 key to adjust the setting To swap the two windows select PIP Swap and press the 3 key to confirm NOTE Only an HDMI with a Disp...

Page 41: ... mm pixel pitch Display Size 81 2 cm 80 cm 32 31 5 viewable Color Filter RGB vertical stripe Glass Surface Anti Glare type 3H hard coating Input Signal Video Sync TMDS digital 100 Ω HDMI fh 15 204 Khz fv 40 60 Hz DP fh 135 135 Khz fv 40 60 Hz Compatibility PC up to 3840 x 2160 Macintosh up to 3840 x 2160 Recommended 3840 x 2160 60Hz ...

Page 42: ...0 67Hz 1152 x 864 75Hz 1024 x 768 50 60 70 72Hz 800 x 600 56 60 72Hz 720 x 575 p50 i50Hz 720 x 480 p60 i60Hz 720 x 400 70Hz 640 x 480 50 60 67 72Hz 640 x 400 60 70Hz 640 x 350 70Hz Power Adapter2 Input Voltage AC 100 240V 50 60Hz auto switch Display Area Full Scan H x V 698 11 x 392 7 mm 27 48 x 15 46 Operating conditions Temperature 0 C to 40 C 32 F to 104 F Humidity 20 to 90 non condensing Altit...

Page 43: ...lbs Power saving modes On3 50W Typical Off 0 5W 1 Do not set the graphics card in your computer to exceed these timing modes doing so may result in permanent damage to the display 2 Please use the power adapter from ViewSonic or an authorized source only 3 The test condition follows EEI standards ...

Page 44: ...n frames with fluid artifact free performance at virtually any framerate To utilize FreeSync ensure that the monitor and GPU FreeSync options are activated Audio Adjust Adjusts the volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source has no signal the monitor will automatically switch to the next input option This function on som...

Page 45: ...ull Limited Range The color range of the black and white levels are limited Color Space Allows users to choose which color space they would like to use for monitor color output RGB YUV Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience Panel Default Panel Original Status sRGB Standard color space used for the Windows system Bl...

Page 46: ...nt of each color red green blue cyan magenta and yellow I Information Displays the timing mode video signal input coming from the graphics card in the computer the LCD model number the serial number and the ViewSonic website URL See your graphics cards s user guide for instructions on changing the resolution and refersh rate vertical frequency NOTE VESA 1024 x 768 60Hz for example means that the r...

Page 47: ...ost edges of the film P PIP Picture in Picture Split the screen into two parts a main window and an inset window The user can specify the input source for each screen PIP Swap This exchanges the main picture source with the sub picture source R Recall Resets the ViewMode monitor settings Resolution Notice The notice tells users that the current viewing resolution is not the correct native resoluti...

Page 48: ...otifications so users do not have to reopen the menu Sharpness Adjusts the picture quality of the monitor V ViewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text MAC and Mono presets These presets are specifically designed to deliver an optimized viewing experience for different screen applications ...

Page 49: ...o make sure it is properly and securely connected Loose or broken pins in the cable connector could cause an improper connection Connect the monitor to another computer If you have an older graphics card contact ViewSonic for a non DDC adapter Screen image is too light or dark Adjust brightness and contrast settings via the OSD Menu Reset the monitor to factory settings Screen image cuts in and ou...

Page 50: ...sure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjust Make sure there are no obstructions near or on the monitor and that there is adequate spacing USB devices connected to the monitor do not work Make sure the USB cable is connected properly Try changing to another USB port if applicable Some USB devices req...

Page 51: ...not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface Disclaimer ViewSonic does not recommend the use of any ammo...

Page 52: ... not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

Page 53: ...ual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EE...

Page 54: ...yls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit the ViewSonic website to learn more USA Canada http ...

Page 55: ...Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product...

Page 56: ...nic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเทศไทย www viewsonic com th Việt Nam www viewsonic com vn South Africa Mauritius www viewsonic com za Americas United States www viewsonic ...

Page 57: ...ts e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid only for the first con...

Page 58: ...d in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty service you will be required to provide a the original dated ...

Page 59: ... by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada F...

Page 60: ...mer purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes or does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification unauthorized attempted re...

Page 61: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages ViewSonic s liability...

Page 62: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

Page 63: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color ...

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