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9

Driver Installation, Use, and Removal

Installing Drivers and Software (Windows)

System Requirements: Windows 7/8/10 or above.

Before connecting and using the pen display, it is necessary to install the below 

drivers and software. The drivers and software can be downloaded at:

https://www.viewsonic.com/global/products/pendisplay/ID710-BWW

DisplayLink Driver

Open the DisplayLink installation file and install the driver.

NOTE: 

 

DisplayLink Driver can be installed through Windows Update.

Summary of Contents for ViewBoard ID710

Page 1: ...gistering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este m...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...n the screen if you touch it Do not touch the screen surface with sharp or hard objects as it may cause damage to the screen When moving the device be careful not to drop or bump the device on anything Do not place the device on an uneven or unstable surface The device may fall over resulting in an injury or a malfunction Do not place any heavy objects on the device or connection cables If smoke a...

Page 4: ...ver Installation Use and Removal 9 Installing Drivers and Software Windows 9 DisplayLink Driver 9 Pen Display Driver 10 Setting the Display Area 11 Pen Input Area Mapping 12 Uninstalling the Driver 14 Installing Drivers and Software MAC OSX 15 DisplayLink Driver 15 Pen Display Driver 17 Pen Input Area Mapping 20 Uninstalling the Driver 22 ...

Page 5: ...latory and Service Information 29 Compliance Information 29 FCC Compliance Statement 29 Industry Canada Statement 29 CE Conformity for European Countries 29 Declaration of RoHS2 Compliance 30 Indian Restriction of Hazardous Substances 31 Product Disposal at End of Product Life 31 Copyright Information 32 Customer Service 33 Limited Warranty 34 Mexico Limited Warranty 37 ...

Page 6: ...wBoard Pen Display USB Cable Type C to Type A ViewSonic Stylus Pen nib x 3 Nib removal tool Quick start guide NOTE The contents included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 7: ...7 Product Overview Pen Display 1 2 3 4 1 USB Type C Port 2 Pen 3 Display Screen 4 Pen Holder ...

Page 8: ...8 Making Connections Connecting the Pen Display 1 With the USB Cable connect the USB Type C end to the Pen Display 2 Connect the USB Type A end to the computer 2 1 ...

Page 9: ...ng and using the pen display it is necessary to install the below drivers and software The drivers and software can be downloaded at https www viewsonic com global products pendisplay ID710 BWW DisplayLink Driver Open the DisplayLink installation file and install the driver NOTE DisplayLink Driver can be installed through Windows Update ...

Page 10: ...10 10 Pen Display Driver 1 Open the PenDisplayDriver installation file and install the driver 2 After the installation completes you will need to restart the computer ...

Page 11: ...djusted To access your computer s Display settings Go to Start Settings System Display or Right Click on the Desktop and select Display settings Once inside the Display settings ensure the pen display is selected and Display orientation is set to Landscape or Portrait and Multiple displays is set to Extend these displays ...

Page 12: ...roper pen input area 1 Open ViewSonic Pen Manager either by going to Start ViewSonic Pen Manager or selecting the ViewSonic Pen Manager icon from the System Tray 2 Select the Mapping tab 3 Select the correct Orientation and the correct display ...

Page 13: ...13 4 Further adjustments can be made by selecting the Pen tab ...

Page 14: ...ing the Driver There are two ways to uninstall the driver Start ViewSonic Pen Manager Right Mouse Click Uninstall or Open the Control Panel Programs Programs and Features ViewSonic Pen Manager select Uninstall Change ...

Page 15: ...en display it is necessary to install the below drivers and software The drivers and software can be downloaded at https www viewsonic com global products pendisplay ID710 BWW DisplayLink Driver 1 Open the DisplayLink installation file and install the driver 2 After a successful installation reboot the computer ...

Page 16: ...16 3 Plug in the Pen Display and the system will show DisplayLink Manager icon in the system tray ...

Page 17: ...17 Pen Display Driver 1 Open the PenDisplayDriver installation file and install the driver 2 After the installation completes you will need to restart the computer ...

Page 18: ...accessibility to allow the tablet driver to work on it To enable privacy accessibility follow the step below Plug in the Pen Display and the system will show the Keystroke Receiving interface please click Open System Preferences Click Security Privacy Privacy Accessibility Unlock ...

Page 19: ...19 Click the Application and select DigitizerDriver The system will show the ViewSonic Pen Manager icon in the system tray ...

Page 20: ...t Area Mapping To set the proper pen input area 1 Open ViewSonic Pen Manager either by going to Start ViewSonic Pen Manager or selecting the ViewSonic Pen Manager icon from the System Tray 2 Select the Mapping tab ...

Page 21: ...21 3 Select the correct Orientation and the correct display 4 Further adjustments can be made by selecting the Pen tab ...

Page 22: ...22 Uninstalling the Driver Select Go Applications Tablet Utility Uninstall Driver After a successful uninstall you will need restart your Mac ...

Page 23: ...30 to 80 non condensing Storage conditions Temperature 20 C to 60 C 4 F to 140 F Humidity 20 to 95 non condensing Dimensions Physical W x H x D 212 09 x 141 224 x 21 84 mm 8 35 x 5 56 x 0 86 Weight Physical 0 352 kg 0 75 lbs Power Consumption On 3W Typical Pen Item Specifications Model EMP 020 B0WW Type Electromagnetic resonance Power Supply Battery less Resolution 5080 LPI line per inch Pressure ...

Page 24: ...24 24 Product Dimensions 135 mm 11 39 mm 212 1 mm 141 1 mm 21 8 mm ...

Page 25: ...vices are causing interference The display is not clear The optimal resolution is 1024 x 600 Use a soft dry cloth to remove any fingerprints or skin oil Pen Problem or Issue Possible Solutions The pen is not working Try using the computer s mouse if the mouse also does not work please restart the computer Reinstall the pen driver if applicable The pen tip is too short or not making proper contact ...

Page 26: ... of the computer it is recommended to connect to the USB interface at the back of the computer and has not become loose If it was confirmed that the tablet was connected to the USB interface of the computer but there was still no small driver icon please try to connect to other USB interfaces and restart the computer The tablet cannot be used properly how do I determine whether the malfunction is ...

Page 27: ... cloth Wipe the device with a clean soft lint free cloth This removes dust and other particles Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the display screen or case Some chemical cleaners have been reported to damage the screen and or case of the monitor ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol based clean...

Page 28: ...eatures a pen nib with a lifespan of up to 150 000 taps Three extra pen nibs are included To replace a pen nib 1 Use the nib removal tool to pull the old nib straight out of the pen 2 Insert a new pen nib into the pen and push the nib in until it stops and is held firm ...

Page 29: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfe...

Page 30: ...n Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0 1 Certain components of products as stated above are exempted under the...

Page 31: ...E waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part o...

Page 32: ...of VESA ENERGY STAR is a registered trademark of the U S Environmental Protection Agency EPA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corp...

Page 33: ...nic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเทศไทย www viewsonic com th Việt Nam www viewsonic com vn South Africa Mauritius www viewsonic com za Americas United States www viewsonic ...

Page 34: ...Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid only for the first consumer purchaser W...

Page 35: ...tallation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d...

Page 36: ... by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada F...

Page 37: ...er purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification unauthorized attempted re...

Page 38: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages ViewSonic s liability...

Page 39: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

Page 40: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color ...

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