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7.  Cleaning and Maintenance

Safe Cleaning Practices

•  Make sure the display is turned off.
•  Never spray or pour any liquid directly onto the screen or case.

To clean the screen:

1.  Wipe the screen with a clean, soft, lint-free cloth. This removes 

dust and other particles.

2.  If the screen is still not clean, apply a small amount of non- 

ammonia, non-alcohol based glass cleaner onto a clean, soft, 

lint-free cloth, and wipe the screen.

To clean the case:

1.  Use a soft, dry cloth.
2.  If the case is still not clean, apply a small amount of a non- 

ammonia, non-alcohol based, mild non-abrasive detergent onto 

a clean, soft, lint-free cloth, then wipe the surface.

Summary of Contents for VA2223-A

Page 1: ...as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en e...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...uick Installation 11 2 5 Power On 13 2 6 Driver Installation Windows 10 Setup 13 3 Adjusting the Screen Image 15 3 1 Setting the Timing Mode 15 3 2 Adjusting the Screen Image 16 4 OSD Menu Introduction 18 4 1 OSD Menu Tree 18 4 2 OSD Menu Explanation 21 5 Specifications 26 6 Troubleshooting 28 7 Cleaning and Maintenance 29 Safe Cleaning Practices 29 ...

Page 4: ...tatement 32 8 3 CE Conformity for European Countries 32 8 4 Declaration of RoHS2 Compliance 33 8 5 Indian Restriction of Hazardous Substances 35 8 6 Product Disposal at End of Product Life 35 9 Copyright Information 36 Customer Service 37 Limited Warranty 39 Mexico Limited Warranty 44 ...

Page 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Page 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Page 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Page 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Page 9: ...ur monitor package includes Monitor AC DC Power Adapter Video cable1 Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 10: ...xpanded in 3 1 2 I O port input output This area should include all I O connection options as well as the power input connector Expanded in 2 4 3 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section F for additional instructions ...

Page 11: ... I O port input output This area should include all I O connection options as well as the power input connector Expanded in 2 4 3 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section F for additional instructions ...

Page 12: ...8 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 2 2 3 3 ...

Page 13: ...ight stand in front of the monitor so it is centered in front of you The angle of the screen can be adjusted by moving the panel angling it forward or back for a flexible comfortable viewing experience Rear Side Front Side This picture is for reference only ...

Page 14: ...wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the appropriate l...

Page 15: ...emove rear panel covers if necessary 3 Connect the signal cables from the LCD monitor to the computer 3 A Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer DisplayPort out is used for daisy chain connection Explained in section D VA2223 h VA2223 a VGA ...

Page 16: ... Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connector on the rear of the monitor 3 C Power Cable and AC DC Power adapter if required Connect the female connector of AC power cord to the power connector of monitor and the AC plug of AC power cord to the AC outlet This picture is for reference only ...

Page 17: ...D monitor before computer is important 2 6 Driver Installation Windows 10 Setup In order to install the driver first connect your monitor to your PC boot up your PC make sure to first turn on the monitor first and make sure your internet is available When the PC has finished booting up your PC should auto detect the monitor ...

Page 18: ... your advanced settings If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above again It is not imperative for your computer to detect the monitor for normal use but it is recommended If you encounter additional problems or have questions please contact Customer Sup...

Page 19: ...lution settings window each operating system will have a different process to get there 2 Next adjust the display resolution setting to match your monitor s native resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer ...

Page 20: ...nput toggle D Sub or HDMI in VA2223 H Scrolls through menu options and adjusts the displayed control Bluelight filter ViewMode Do the following to adjust the display setting 1 To display the Main Menu press button MENU NOTE All OSD menus and adjustment screens disappear automatically after about 15 seconds This is adjustable through the OSD timeout setting in the setup menu 2 To select a control t...

Page 21: ...lay Adjust the computer s graphics card to support a recommended timing mode refer to Specifications page for recommended setting specific to your LCD display To find instructions on changing the refresh rate please refer to the graphics card s user guide ...

Page 22: ...aining functions please refer to the 4 2 OSD explanation below The OSD tree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below VA2223 A VA2223 H ...

Page 23: ...een 0 100 Blue 0 100 Information MANUAL IMAGE ADJUST H V Position Horizontal Position 0 100 Vertical Position 0 100 Horizontal Size 0 100 Fine Tune 0 100 Sharpness 0 25 50 75 100 Dynamic Contrast On Off Response Time Standard Advance Ultra Fast Aspect Ratio 4 3 Full Screen Overscan On Off ECO Mode Standard Optimize Conserve VIEWMODE Standard Game Movie Web Text Mono ...

Page 24: ...Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Resolution Notice On Off OSD H Position H Position 0 100 V Position 0 100 OSD Time Out 5 15 30 60 OSD Background On Off Auto Power off On Off Power Indicator On Off Sleep 30 minutes 45 minutes 60 minutes 120 minutes Off Memory Recall ...

Page 25: ... the 4 1 OSD Tree above for your monitor s available OSD menu items Please refer to the OSD explanation below in alphabetical order for a clearer explanation of what each function does A Auto Power Off Selecting Auto Power Off allows the monitor to shut its power off after a certain amount of time B Blue light filter Adjusts the filter that blocks high energy blue light for a safer experience for ...

Page 26: ...ence between the image background black level and the foreground white level Color adjustment functions To deliver precise and accurate color performance the independent User color adjustment functions red green and blue allows users to customize each color axis individually without affecting the other color outputs D Dynamic Contrast Dynamic Contrast technology automatically detects the image sig...

Page 27: ...esolution is 1024 x 768 and the refresh rate is 60 Hertz Input select Toggles between the various input options that are available for that particular monitor M Manual image adjust Displays the Manual Image Adjust menu You can manually set a variety of image quality adjustments Memory recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mod...

Page 28: ...he OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings P Preset Color Mode Monitor comes with several display industry color standards Each color mode can be selected for specific monitor application Options Explanation sRGB Precise color gamut and gamma of sRGB standard Bluish Cool Native Original color presented by the LCD panel Warm Use...

Page 29: ...ing up the display resolution Recall Resets the Veiwmode monitor settings S Setup menu Adjusts On screen Display OSD settings Many of these settings can activate on screen display notifications so users do not have to reopen the menu Sharpness Adjusts the sharpness and picture quality of the monitor Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduc...

Page 30: ...y PC Macintosh1 Up to 1920 x 1080 Non interlaced Power Macintosh up to 1920 x 1080 Supported by limited graphic cards Resolution2 Recommended Supported 1920 x 1080 60 Hz 1680 x 1050 60 Hz 1440 x 900 60 Hz 1280 x 1024 60 75 Hz 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 640 x 480 60 72 75 Hz 720 x 400 70 Hz Power Adaptor3 Input Voltage 100 240 VAC 50 60 Hz auto switch Display area Full Scan 476...

Page 31: ...rface Pad W x H x D Pad Hole Screw Q ty Specification 14kg 75mm x 75mm 115 mm x 115 mm x 2 6 mm Ø 5mm 4 piece M4 x 8mm Weight Physical 4 5 lb 2 1 kg Power saving modes On4 Off 22W Typical Blue LED 0 3W 1 Do not set the graphics card in your computer to exceed these timing mode doing so may result in permanent damage to the display 2 Please use the power adaptor from ViewSonic or authorized source ...

Page 32: ...video output port on the back of the computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector could cause an improper connection Co...

Page 33: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Page 34: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Page 35: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 36: ...Voltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 37: ...nces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated dip...

Page 38: ...um 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass of cathode ray tubes 3 Lead in glass of fluorescent tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead ...

Page 39: ...ding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Europe http w...

Page 40: ...rotection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product ...

Page 41: ...in Indonesia www viewsonic com id Israel www viewsonic com il 日本 Japan www viewsonic com jp Korea www viewsonic com kr Malaysia www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเ...

Page 42: ... www viewsonic com eu France www viewsonic com fr Deutschland www viewsonic com de Қазақстан www viewsonic com kz Россия www viewsonic com ru España www viewsonic com es Türkiye www viewsonic com tr Україна www viewsonic com ua United Kingdom www viewsonic com uk ...

Page 43: ...l be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section...

Page 44: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Page 45: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Page 46: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Page 47: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Page 48: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Page 49: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Page 50: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Page 51: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

Page 52: ...l Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 22...

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