ViewSonic CDE6520 User Manual Download

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CDE6520/CDE7520/CDE8620

CDE6520-W/CDE7520-W/

CDE8620-W

Commercial Display

User Guide

Model No. VS17908/VS17909/VS17910

IMPORTANT: Please read this User Guide to obtain important information on installing

and using your product in a safe manner, as well as registering your product for future

service. Warranty information contained in this User Guide will describe your limited

coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu

idadosamente las instrucciones en este manual”

Summary of Contents for CDE6520

Page 1: ...afe manner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found o...

Page 2: ...ding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confi...

Page 3: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage...

Page 4: ...ng temperature type solders i e lead based alloys containing 85 by weight or more lead 4 Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in cap...

Page 5: ...se monitor in high temperature humid dusty or oily areas If monitor or glass is broken do not come in contact with the liquid crystal and handle with care Allow adequate ventilation around the monitor...

Page 6: ...nk often Position the monitor at a 90 angle to windows and other light sources to minimize glare and reflections Clean the LCD monitor surface with a lint free nonabrasive cloth Avoid using any cleani...

Page 7: ...2 1 Hardware specification 42 12 2 2 Communication Setting 42 1 Unpacking and Installation 1 1 1 Unpacking 1 1 2 Package Contents 1 1 3 Installation Notes 1 1 4 Mounting on a Wall 2 1 4 1 VESA Grid 2...

Page 8: ...Reference 43 12 3 Protocol 43 12 3 1 Set Function Listing 43 12 3 2 Get Function Listing 47 12 3 3 Remote Control Pass through mode 51 13 Other Information 53 Customer Support 53 Limited Warranty 54 M...

Page 9: ...ct specifications without notice Information in this document may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior writ...

Page 10: ...art Guide 3 FRAGILE N A L A G V 2 3 2 S R t r o P y a l p s i D 2 I M D H C R A 1 I M D H F I D P S T U O I M D H USB3 0 USB2 USB1 OPS For CDE6520 CDE7520 NOTES For all other regions apply a power cor...

Page 11: ...ws having a length 25 mm longer than the thickness of the mounting bracket and tighten them securely Unit without base weight W Kg The equipment and its associated mounting means still remain secure d...

Page 12: ...at to disperse leave space between surrounding objects as shown in the diagram below 100 mm 100 mm 100 mm 100 mm NOTES When installing the display on a wall proper installation We accept no liability...

Page 13: ...operation in the SOURCE menu 3 Press the INPUT key to enter the input source menu and to select the signal source It is used to confirm the operation under the MENU operations 4 In the OSD menu press...

Page 14: ...MI video audio input 5 DisplayPort IN DisplayPort video audio input 6 RS232 IN RS232 control for the use of remote control signal from control center 7 VGA IN D Sub VGA video input 8 PC LINE IN Audio...

Page 15: ...ton Volume 1 8 SLEEP button Backlight On Off 9 button Mute 10 button Backlight 1 11 button Back to Embedded player Home screen 12 MENU buttons Setting menu 13 OK button Up Down Right Left Ok keys 14 I...

Page 16: ...sed battery acid as it can damage your skin NOTE If you do not intend to use the remote control for a long period remove the batteries 2 3 3 Handling the remote control Do not subject to strong shock...

Page 17: ...HDMI video input DVD VCR VCD HDMI Out HDMI IN PC PC LINE IN VGA IN VGA IN VGA AUDIO IN VGA Out D Sub 15 pin Audio Out PC DP Out HDMI 1 ARC HDMI 2 t r o P y a l p s i D 3 2 Connecting a PC 3 2 1 Using...

Page 18: ...S 232C IN HDMI 1 ARC HDMI 2 DISPLAY 2 3 2 3 Using VGA input DP Out VGA IN VGA Audio IN Audio Out A G V PC LINE IN 3 3 Connecting Audio Equipment 3 3 1 Connecting an external audio device PC HDMI Out H...

Page 19: ...can tape Back to previous page 4 1 3 Date Time Enable Network provided time to sync time with network and select time zone 4 1 4 System Mode Select system to select Normal mode Security Mode or Disab...

Page 20: ...ess 5 2 1 DHCP DHCP mode 1 Cannot modify IP Address Netmask DNS Address and Gateway 2 If connect successfully it will display current network configuration 5 2 2 Static IP In Static IP mode user can i...

Page 21: ...st Enable Miracast to cast your device screen to display 5 4 Device Divide into 4 groups Signage Display System Tools Display Apps 1 Signage Display A General settings B Source settings C Security 2 S...

Page 22: ...Will pop up a window for user to select file from USB No priority issue 5 4 2 Source Settings 1 Custom App User can set up the application for Customer Source If set up customer APK PD will open cust...

Page 23: ...5 4 5 Reset Factory Reset can recover to Factory default settings Press OK to execute Reset function automatically 5 4 6 Import Export The function of Impor t Export Signage Display settins Notes 1 Sa...

Page 24: ...From USB root AutoPlayFiles 3 Target Location 1 Internal storage Save to internal folder AutoPlayFiles 2 USB Save to USB root AutoPlayFiles 5 4 8 Font Size User can set the font size 5 4 9 Backlight U...

Page 25: ...ot of storage After press OK Signage Display will restart and start to update 5 5 2 2 Online System updates Online system update can select 1 Auto Update Similar with Windows update when you press the...

Page 26: ...the signal source It is used to confirm the operation under the MENU operation 4 Press button to On or Off the display 6 1 Settings 6 1 1 Picture menu Brightness Adjust the overall image and backgrou...

Page 27: ...Android UI Full This mode restores the correct proportions of pictures transmitted in 16 9 using the full screen display 4 3 The picture is reproduced in 4 3 format and a black band is displayed on ei...

Page 28: ...nd thus reduce the risk of image persistence or ghost imaging Saving Select On and the image brightness will be reduced to an appropriate level The Brightness setting in the Picture menu will be unava...

Page 29: ...ect and display available signal sources automatically Off Once a signal is connected it can only be selected manually No signal set the display to display the image automatically according to the sea...

Page 30: ...ding model number serial number operating hours and software version 7 Embedded Applications and Settings 7 1 USB media playback 1 Copy media content to the root directory of a USB Flash drive USB Fla...

Page 31: ...annotations and camera s Network information ViewBoard Cast software laptops and mobile devices can connect to both the same subnet and across the subnet network Please enter the on screen PIN code to...

Page 32: ...CastReceiver A dual band wireless access point 5G is preferred Connect to in room wireless access point via Ethernet Cable Connect to the same network Local Area Network select 5G mode for optimal cas...

Page 33: ...an iOS device e g iPhone iPad 3 You should see a device prefixed with Cast xxxx 4 If Cast xxxx is showing then this confirms that the vCastReceiver is broadcasting Airplay services 5 Click on the broa...

Page 34: ...a table on non DFS channels in your country In the USA those channels are 36 48 and 149 165 3 Bandwidth At least 2 5 Mbps per user in a typical deployment Latency should be less than 100ms when ping G...

Page 35: ...26 7 5 Sweeper Select the icon to launch the Sweeper application and clear unnecessary data and unwanted files Advanced Settings can also be customized to the user s needs...

Page 36: ...ck to copy file Paste Click to paste file Cut Click to cut file Delete Click to delete file Rename Click to rename file More Click to show more functions 3 File Type Menu Item Description All All type...

Page 37: ...28 7 7 WPS Office Create edit and view Documents Memos Presentations and Spreadsheets...

Page 38: ..._NB Mpeg 4 Max Solution 1920 1088 30 Audio GAAC AMR_NB avi MPEG 1 Max Solution 1920 1088 30 Audio Mpeg1 2 Layer3 GAAC LPCM Mpeg 2 Max Solution 1920 1088 30 Audio Mpeg1 2 Layer3 GAAC LPCM Mpeg 4 Max So...

Page 39: ...lution 1920 1088 30 Audio Mpeg1 2 Layer3 GAAC ts H 264 Max Solution 3840 2160 30 Audio GAAC Mpeg1 2 Layer3 H 265 Max Solution 3840 2160 60 Audio GAAC Mpeg1 2 Layer3 MPEG 2 Max Solution 1920 1088 30 Au...

Page 40: ...768 60 004 48 363 65 000 VESA 70 069 56 476 75 000 VESA 75 029 60 023 78 750 VESA 1152 864 60 053 54 348 80 000 VESA 70 016 63 995 94 201 VESA 75 000 67 500 108 000 VESA 1152 870 75 061 68 681 100 00...

Page 41: ...625 27 000 EIA 861D 480p 720 480 59 941 31 469 27 000 EIA 861D 720 480 60 000 31 500 27 027 EIA 861D 576p 720 576 50 000 31 250 27 000 EIA 861D 1440 576 50 000 31 250 54 000 EIA 861D 720p 1280 720 59...

Page 42: ...our PC to a display If a vertical and horizontal frequency select mode exists select 60Hz ver tical and 31 5KHz horizontal In some cases abnormal signals such as stripes might appear on the screen whe...

Page 43: ...cloth If the surface becomes dirty soak a soft lint free cloth in a mild detergent solution Wring the cloth to remove excess liquid Wipe the surface of the display to remove dirt Then use a dry cloth...

Page 44: ...or ripple A There exists an electric device that interferes with the video signals A Turn off the electric device or relocate the monitor Dim or extremely bright screen 6 A Low or high brightness con...

Page 45: ...k x 1 8 pin 10 100 LAN Port HDMI Input HDMI Jack x 2 Type A 19 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 1920 x 1080 60 Hz WUXGA Audio 48 KHz 2 Channel L R Supports LPCM only DisplayPort i...

Page 46: ...10 60 C Humidity Operational 20 80 RH No condensation Storage 10 80 RH No condensation Altitude Operational 0 3 000 m Storage 0 3 658 m Internal Speaker Item Specifications Type 1 Way 1 Speaker Input...

Page 47: ...8 pin 10 100 LAN Port HDMI Input HDMI Jack x 2 Type A 19 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 4K 60Hz Audio 48 KHz 2 Channel L R Supports LPCM only DisplayPort in DisplayPort Jack x...

Page 48: ...10 60 C Humidity Operational 20 80 RH No condensation Storage 10 80 RH No condensation Altitude Operational 0 3 000 m Storage 0 3 658 m Internal Speaker Item Specifications Type 1 Way 1 Speaker Input...

Page 49: ...1 8 pin 10 100 LAN Port HDMI Input HDMI Jack x 2 Type A 19 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 4K 60Hz Audio 48 KHz 2 Channel L R Supports LPCM only DisplayPort in DisplayPort Jack...

Page 50: ...10 60 C Humidity Operational 20 80 RH No condensation Storage 10 80 RH No condensation Altitude Operational 0 3 000 m Storage 0 3 658 m Internal Speaker Item Specifications Type 1 Way 1 Speaker Input...

Page 51: ...on the bottom side RS232 connector 1 Connector type DSUB 9 Pin Male 2 Pin Assignment Male DSUB 9 Pin outside view Pin Signal Remark 1 NC 2 RXD Input to Commercial Display 3 TXD Output from Commercial...

Page 52: ...ings use the Commercial Display ID 99 and it will not have Reply command on this function The Commercial Display ID can be set via the OSD menu for each Commercial Display set Command Type Identify co...

Page 53: ...ASCII Code Hex Three ASCII bytes Power on 3 2 1 off standby 8 s 21 000 STBY 001 ON 1 The Power on via LAN control may works only un der specific mode To see display UG for details 3 1 1 2 WOL by MAC...

Page 54: ...up 1 Mute 8 s 6 36 000 OFF 001 ON mute Button lock 8 s 8 38 000 Unlock 001 Lock See note in details Menu lock 8 s 3E 000 Unlock 001 Lock See note in details Number 3 1 1 8 s 40 000 009 Key Pad 3 1 1 8...

Page 55: ...und 8 s 2D 000 Off 001 On Bass 8 s 2E 000 100 Treble 8 s 2F 000 100 Balance 8 s 0 30 000 100 050 is central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD lan guage 8 s 2 32...

Page 56: ...es the value CR 0x0D Get Function format Send Command Type g Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order...

Page 57: ...Example2 Get Brightness from Commercial Display 05 but the Brightness command ID is error and it is NOT in the command table Send Hex Format Name Length ID Command Type Command Value1 Value2 Value3 C...

Page 58: ...on 3 2 0 Get Volume 8 g f 66 000 100 Get Mute 8 g g 67 000 Off 001 On muted Get Input select 8 g j 6A 000 100 1 1st digit for signal de tection 0 means no signal 1 means signal detected 2 2nd 3rd digi...

Page 59: ...2 3 Reply in new 32 byte format 3 2 0 Get Device name 8 g 4 34 000 Reply in new 32 byte format 3 2 0 Get MAC ad dress 8 g 5 35 000 for the model with LAN Reply in new 32 byte format 3 2 0 Get IP ad d...

Page 60: ...Control Pass through mode When the PC sets the Commercial Display to Remote Control Pass through mode the Commercial Display will send a 7 byte packet followed by CR in response to RCU button activat...

Page 61: ...pass through code is different from the RCU key code 2 Special control sequence for POWER key under IR pass through mode 2 1 When Commercial Display is OFF and receives the IR POWER code Commercial Di...

Page 62: ...r Malaysia www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www...

Page 63: ...uct d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which d...

Page 64: ...er by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary...

Page 65: ...s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim...

Page 66: ...ail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusup...

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