ViewSonic CDE4330 User Manual Download

Page: 1 / 110

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website.

CDE30

Commercial Display

User Guide

Model No. VS19112 | VS19113 | VS19114 | VS19115 | VS19116 | VS19117

P/N: CDE4330 | CDE5530 | CDE6530 | CDE7530 | CDE8630 | CDE9830

Summary of Contents for CDE4330

Page 1: ...ained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regi...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...ver resulting in an injury or a malfunction Do not place any heavy objects on the device or connection cables If smoke an abnormal noise or a strange odor is present immediately turn the device off an...

Page 4: ...n to avoid injury from tipping over Disconnect the power plug from the AC outlet if the device is not being used for a long period of time Place the device in a well ventilated area Do not place anyth...

Page 5: ...avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the device Only using furniture that can safely support the device Ensuring the device is not o...

Page 6: ...CDE6530 16 CDE7530 17 CDE8630 18 CDE9830 19 Control Panel 20 I O Panels CDE4330 CDE5530 21 I O Panels CDE6530 CDE7530 CDE8630 CDE9830 22 Remote Control 23 Inserting Remote Control Batteries 24 Remote...

Page 7: ...Screen 58 Audio 60 Time 61 Advanced 62 About 64 Embedded Applications and Settings 65 vCastReceiver vCastSender 65 Cast Sender from Windows based Macbook and Chrome devices 66 Cast Sender from Mobile...

Page 8: ...aning the Case 96 Regulatory and Service Information 97 Compliance Information 97 FCC Compliance Statement 97 Industry Canada Statement 97 CE Conformity for European Countries 98 Declaration of RoHS2...

Page 9: ...HDMI Cable 3 m 9 84 ft Remote Control AAA Battery x 2 CDE4330 CDE5530 CDE6530 CDE7530 CDE8630 CDE9830 Commercial Display Quick Start Guide 3 FRAGILE N A L A G V 2 3 2 S R t r o P y a l p s i D 2 I M...

Page 10: ...unt or mobile mount bracket If attaching to other building materials please contact your nearest dealer CDE4330 C B A B C B A Model VESA Spec A x B Standard Screw C x D Quantity CDE4330 200 x 200 mm M...

Page 11: ...ws that are longer than the standard dimension as they may cause damage to the inside of the display CDE6530 C A C B A C B A B Model VESA Spec A x B Standard Screw C x D Quantity CDE6530 600 x 400 mm...

Page 12: ...ws that are longer than the standard dimension as they may cause damage to the inside of the display CDE8630 C A C B A C B A Model VESA Spec A x B Standard Screw C x D Quantity CDE8630 800 x 600 mm M8...

Page 13: ...B A Model VESA Spec A x B Standard Screw C x D Quantity CDE9830 800 x 600 mm M8 x 25 mm 4 NOTE Do not use screws that are longer than the standard dimension as they may cause damage to the inside of...

Page 14: ...14 Product Overview CDE4330 Front Panel Rear Panel Control Panel I O Panel...

Page 15: ...15 CDE5530 Front Panel Rear Panel Control Panel I O Panel...

Page 16: ...16 CDE6530 Front Panel Rear Panel Control Panel I O Panel...

Page 17: ...17 CDE7530 Front Panel Rear Panel Control Panel I O Panel...

Page 18: ...18 CDE8630 Front Panel Rear Panel Control Panel I O Panel...

Page 19: ...19 CDE9830 Front Panel Rear Panel Control Panel I O Panel...

Page 20: ...Menu press to adjust the value of the selected item 3 Up In the OSD Menu press to select an item 4 Down In the OSD Menu press to select an item 5 Input Press the INPUT key to enter the input source m...

Page 21: ...ouse etc Output rating 5Vdc 500mA 6 USB 3 0 Connect USB devices such as hard disks keyboard mouse etc Output rating 5Vdc 900mA 7 RS 232 Serial interface used for mutual transfer of data between device...

Page 22: ...ype C USB Type C input connect to a PC with USB Type C output Output rating 20Vdc 3 25A 5 HDMI 1 ARC High definition input connect to a PC with HDMI output set top box or other video device 6 HDMI 2 H...

Page 23: ...4 Back Return to the previous page 5 Increase Decrease the Volume 6 Number Keypad 7 Information 8 Input source selection 9 Media control buttons Red Play Pause Green Stop Yellow Forwards Blue Backwar...

Page 24: ...e battery post 3 Replace the cover by aligning it with the slot on the remote control and snapping the latch shut WARNING There is a risk of explosion if batteries are replaced with the incorrect type...

Page 25: ...r Range The working range of the remote control is shown here It has an effective range of 6 meters 30 degrees left and right Ensure there is nothing obstructing the remote control s signal to the rec...

Page 26: ...vice s can be connected in any of the following configurations USB Type C Connection To connect via USB Type C Connect a USB Type C cable from your external device to the Type C port on the display HD...

Page 27: ...ort Cable Computer When you use a RS 232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC including Power On Off Volume adjustme...

Page 28: ...ct various USB devices and other peripherals to your display USB Peripherals Plug the USB device cable into the USB port USB Cable USB Device USB Networking and Modem cables Plug the network cable int...

Page 29: ...Connect an HDMI cable to the HDMI ports on your display and peripheral device 2 Plug in the power cord of your display and turn on the power supply switch 3 Press the Power button on the display to t...

Page 30: ...ers Audio Cable To connect to an external sound system 1 Connect an optical cable from the SPDIF port on the display to your sound system s optical connector 2 Plug in the power cord of your display a...

Page 31: ...Connection To output video via an external display device connect an HDMI cable to the HDMI IN port of your external display device and the other end to the HDMI OUT port of the display HDMI Cable HDM...

Page 32: ...a power outlet and the power switch is in the On position NOTE The AC IN socket is located at the rear and the Power Switch is located underneath the display CDE4330 CDE5530 CDE6530 CDE7530 CDE8630 C...

Page 33: ...33 Initial Launch Setup When you first turn on your display an initial setup wizard will launch 1 Select your Language 2 Select your Network...

Page 34: ...34 3 Select your Time Zone 4 Select your Boot Mode 5 Select your Power Saving Mode...

Page 35: ...35 6 Accept or Decline Privacy and Copyright Protection...

Page 36: ...36 Home Screen From the Home Screen all the installed applications can be accessed NOTE Press the Home button on the remote control at any time to return to the Home Screen...

Page 37: ...37 General Settings Configure basic Network Device and System settings...

Page 38: ...able Disable Ethernet NOTE After Ethernet is Enabled the Connection Type and MAC Address will be available Adjust the Connection Type Connection Type Description DHCP Cannot modify IP Address Netmask...

Page 39: ...i Add a Wi Fi network or choose from the available listed NOTE After Wi Fi is Enabled available networks will be listed Wireless Hotspot Enable Disable Wireless Hotspot Share an internet connection wi...

Page 40: ...40 Bluetooth Enable Disable Bluetooth Miracast Enable Disable Miracast...

Page 41: ...41 Device Configure Signage Display System Tools Display Apps and Physical Keyboard settings...

Page 42: ...Setup the display s name Maximum of 36 characters Boot Logo Enable Disable the boot logo Select a custom boot logo or animation file NOTE Ensure Boot on logo in the Advanced settings of the OSD Menu...

Page 43: ...If a Custom App is setup the display will open the App when the input source is changed to Custom Security External Storage Enable Disable USB storage NOTE Re insert any connected USB external storag...

Page 44: ...Item Description Clear Storage All Clear all folder data Internal Storage Only clear internal storage folder data USB Storage Only clear USB storage folder data Reset Factory Reset Return to factory d...

Page 45: ...ved in a folder titled ViewSonic If one does not exist it will be created Import Signage Display Settings Import display settings from a USB Clone Create a copy of media files from the internal storag...

Page 46: ...lay Item Description Font Size Adjust the display s font size Backlight Adjust the brightness of the display Orientation Select landscape or portrait mode Wallpaper Choose a background image for the d...

Page 47: ...w any running or installed applications Select them for more detailed information and options By selecting a running application more information will be displayed and the application can be stopped o...

Page 48: ...48 System Date Time Set the time zone and Auto Time settings...

Page 49: ...automatically check for a new version If a new version is found the system will automatically update After the update is complete the system will turn off Android Version Current Android version info...

Page 50: ...enu Option Network Ethernet Enable Disable Ethernet Configuration Connection Type MAC Address Wi Fi Enable Disable Add Wi Fi Wireless Hotspot Enable Disable Hotspot Configuration Bluetooth Enable Disa...

Page 51: ...Unknown Sources Privacy and Copyright Protection App Authority System Tools Clear Storage All Internal Storage USB Storage Reset Factory Reset Import Export Export Signage Display Settings Import Sig...

Page 52: ...OSD Menu using the Remote Control OK Aspect 1 On the remote control press the Settings button to display the OSD Menu 2 Use the directional buttons q p t u to select menu items and adjust values 3 Pre...

Page 53: ...Temperature Picture Mode Overscan RGB Range Blue Light Filter Picture Reset Screen Zoom Mode Screen Reset PIP Sub Mode PIP Size PIP Position PIP Source PIP Audio PIP Reset Tiling Enable H Monitors V M...

Page 54: ...ormation Time Reset Advanced Panel Saving Power Save Power LED Light Boot on Source Boot on Logo Auto Signal Detection No Signal Standby HDMI with One Wire HDMI EDID USB Cloning USB Auto Play Switch O...

Page 55: ...t Noise Reduction Reduce image noise and distortion Color Temperature Adjust the color temperature Picture Mode Select a predefined picture setting Overscan Automatically enlarge the original picture...

Page 56: ...than longer less frequent breaks Focus Fatigue 20 20 20 Rule To reduce the risk of eye fatigue by constantly looking at the screen look away from the screen at least every 20 minutes and gaze at a di...

Page 57: ...on and then right lower direc on Repeat for the le upper and le lower direc ons 2 Move the eyes le and right slowly to look at objects on the two sides Neck Exercises Neck exercises can also help min...

Page 58: ...ores the correct proportions of pictures transmitted in 16 9 using the full screen display Normal The picture is reproduced in 4 3 format and a black band is displayed on either side of the picture Re...

Page 59: ...ect audio from the main picture Sub Select audio from the sub picture PIP Reset Reset all settings in the PIP menu to factory preset values Tiling Enable Choose ON or OFF for the Tiling function If ON...

Page 60: ...the bass level lower pitched sounds Volume Increase decrease the display s volume level Mute Mute the volume Volume Control Select audio source from internal speaker or Audio Out port SPDIF Sync Sync...

Page 61: ...nt time intervals for the display to be active Slide Show Interval Set the photo slide show interval for USB auto play OSD Turn Off Set the time period the OSD Menu stays on the screen OSD Information...

Page 62: ...e up by video signal resume support Power LED Light Turn On Off the Power LED indicator Boot on Source Select the input source after boot up Boot on Logo Enable Disable a logo when the display is turn...

Page 63: ...1 4 EDID 2 0 Auto USB Cloning Save the OSD Menu configuration to the USB storage USB Auto Play If set to ON the display will copy media files from the external USB storage to the display s internal st...

Page 64: ...64 About Item Description Heat Status Check the temperature of the display Display Information See information about the display Model Name Serial No Operation Hours and Software Version...

Page 65: ...he same subnet and across the subnet network Connected devices will show up under Device List on the same subnet connection If the device does not show up under Device List users will need to key in t...

Page 66: ...Devices 1 Make sure your device is connected to the same network as the display 2 Visit the address that is shown on the display to download the application 3 Launch the application and enter the PIN...

Page 67: ...e server or download from the Google Play Store or the Apple Store 3 Launch the application and select the correct Device Name and input the pin to connect You can also directly input the pin code dis...

Page 68: ...68 Other Default Applications vSweeper Clear unnecessary data and unwanted files Advanced Settings can also be customized to the user s needs...

Page 69: ...Description Exit Exit Folders Sort Sort the files Thumbnail Display files by thumbnail view List Display files by list view Select Select a file Add folder Add a folder Copy Copy a file Paste Paste a...

Page 70: ...ges stored by myViewBoard Side Tool Bar and remote control Screen Capture button Picture Image files Media Audio and Video files 4 File Information Preview the file show the file s name size resolutio...

Page 71: ...send or receive the RS 232 protocol command Description RS 232 Hardware Specification ViewSonic LFD communication port on the rear side 1 Connector type DSUB 9 Pin Male female or 3 5 mm barrel connec...

Page 72: ...etting Baud Rate Select 9600bps fixed Data bits 8 bits fixed Parity None fixed Stop Bits 1 fixed LAN Communication Setting Type Ethernet Protocol TCP IP Port 5000 fixed WOL Port 9 fixed for UDP 3 2 0...

Page 73: ...ply The LFD ID can be set via the OSD menu for each Display Command Type Identify command type s 0x73h Set Command 0x2Bh Valid command Reply 0x2Dh Invalid command Reply Command Function command code O...

Page 74: ...24 0x30 0x37 0x36 0x0D Reply Hex Format Name Length ID Command Type CR Hex 0x34 0x30 0x32 0x2B 0x0D Example 2 Set Brightness as 75 for Display 02 and this command is NOT valid Send Hex Format Name Len...

Page 75: ...n Android 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indicate the extension 3 The HEX of 00A is 30 30 41 Brightness 8 s 24 000 100 900 Bright down 1 901 Brigh...

Page 76: ...003 RIGHT 004 ENTER 005 INPUT 006 MENU EXIT 007 EXIT Remote Control 8 s B 42 000 Disable 001 Enable 002 Pass through Disable RCU will be no function Enabled RCU controls normally Pass through Display...

Page 77: ...s 8 s 2E 000 100 Treble 8 s 2F 000 100 Balance 8 s 0 30 000 100 050 is central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD language 8 s 2 32 000 English 001 French 002 Sp...

Page 78: ...ype A 3 0 1 x RJ45 3 x HDMI v 2 1 HDCP 2 2 1 x USB Type C 1 x RS 232 1 x USB Type A 2 0 1 x USB Type A 3 0 1 x RJ45 USB C Power Delivery Supported Yes Maximum Power Delivery W 65W OPS Slot 18V 3 5A Sp...

Page 79: ...m w stand 1056 x 672 x 156 1332 x 819 x 156 1620 x 942 x 208 1863 x 1090 x 225 2110 x 1227 x 225 2360 x 1425 x 280 Physical W x H x D in w stand 41 57 x 26 46 x 6 14 52 44 x 32 24 x 6 14 63 78 x 37 09...

Page 80: ...Codec Resolution Bit Rate MKV mkv WebM webm VP9 4096 x 2176 60fps 100Mbps MP4 mp4 mov 3GPP 3gpp 3gp MEPG transport stream ts trp tp MKV mkv WebM webm FLV flv AVI lavi H265 265 HEVC H 265 4096 x2176 60...

Page 81: ...flv AVI lavi ASF asf WMV wmv OGM ogm MPEG4 1920 x 1080 120fps 40Mbps ASF asf AVI avi DivX divx MKV mkv MP4 mp4 mov OGM ogm WebM webm WMV wmv DivX 3 11 Divx 4 12 DivX 5 x DivX 6 XviD 1920 x 1080 120fps...

Page 82: ...OGM ogm WebM webm WMV wmv H 264 4096 x 2160 60fps 135Mbps AVS avs MEPG transport stream ts trp tp AVS 1920 x 1080 60fps 50Mbps AVS avs MEPG transport stream ts trp tp AVS 1920 x 1080 60fps 50Mbps AVS...

Page 83: ...1024 120fps 40Mbps 3GPP 3gpp 3gp AVI avi FLV flv MKV mkv MP4 mp4 mov OGM gom WebM webm Motion JPEG 1920 x 1080 30fps 40Mbps 3GPP 3gpp 3gp AVI avi FLV flv MKV mkv MP4 mp4 mov OGM gom WebM webm VP8 1920...

Page 84: ...OGM ogm WAV wav WebM webm WMV wmv MPEG1 2 Layer1 16KHz 48KHz Up to 2 32Kbps 448Kbps MPEG1 2 Layer2 16KHz 48KHz Up to 2 8Kbps 384Kbps MPEG1 2 2 5 Layer3 8KHz 48KHz Up to 2 8Kbps 320Kbps 3GPP 3gpp 3gp A...

Page 85: ...z 44 1KHz 48KHz Up to 5 1 32Kbps 6Mbps OGM ogm WebM webm WMV wmv EAC3 DDP 32KHz 44 1KHz 48KHz Up to 5 1 32Kbps 6Mbps 3GPP 3gpp 3gp AAC aac ASF asf AVI avi DivX divx FLV flv MKV mkv mka MP4 mp4 MEPG tr...

Page 86: ...to 2 128Kbps 320kbps 3GPP 3gpp 3gp ASF asf AVI avi MP4 mp4 mov WMV wma wmv WMA 10 Pro M0 8KHz 48KHz Up to 2 192kbps WMA 10 Pro M1 8KHz 48KHz Up to 5 1 384kbps WMA 10 Pro M2 8KHz 96KHz Up to 5 1 768kbp...

Page 87: ...TS Up to 48KHz Up to 5 1 1 5Mbps Pure DTS core 3GPP 3gpp 3gp MP4 mp4 mov MEPG transport stream ts trp tp DTS LBR 12KHz 22KHz 24KHz 44 1KHz 48KHz Up to 5 1 Up to 2Mbps 3GPP 3gpp 3gp MP4 mp4 mov MEPG tr...

Page 88: ...8Khz 48Khz Mono Stereo 5 1 64Kbps 1 5Mbps AVI avi MKV mkv mka OGM ogm WAV wav WebM webm IMA ADPCM MS ADPCM 8KHz 48KHz Up to 2 32kbps 384kbps AVI avi FLV flv MKV mkv mka WAV wav WebM webm G711 A mu la...

Page 89: ...Hz Up to 5 1 MS12 v1 x Up to 7 1 MS12 v2 x Up to 1521kbps per presentation 3GPP 3gpp 3gp MP4 mp4 mov m4a Fraunhofer MPEG H TV Audio System 32KHz 44 1KHz 48KHz Up to 16 core channels Up to 5 1 channels...

Page 90: ...itle mp4 MP4 DVD Subtitle UTF 8 Plain Text mkv MKV ASS SSA UTF 8 Plain Text VobSub DVD Subtitle divx avi AVI 1 0 2 0 DMF0 1 2 XSUB XSUB External File Extension Container Codec srt SubRip ssa ass SubSt...

Page 91: ...72Hz 75Hz 1024 x 768 60Hz 70Hz 75Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1920 x 1080 60Hz HDMI Video Resolution Refresh Rate 480i 720 x 480 60Hz 480p 720 x 480 60Hz 576i 720 x 576 50Hz 576p 720 x 576 50Hz...

Page 92: ...3840 x 2160 59Hz R444 3840 x 2160 60Hz R444 4096 x 2160 50Hz R444 4096 x 2160 59Hz R444 4096 x 2160 60Hz R444 Type C Video Resolution Refresh Rate 480p 4 3 640 x 480 60Hz 640 x 480 60Hz 720 x 480 60Hz...

Page 93: ...080p 16 9 1920 x 1080 24Hz 1920 x 1080 24Hz 1920 x 1080 25Hz 1920 x 1080 30Hz 1920 x 1080 30Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 1920 x 1080 60Hz 4K 3840 x 2160 24Hz 3840 x 2160 25Hz 3840 x 2160 30Hz...

Page 94: ...off unexpectedly 1 Check whether Sleep mode is enabled 2 Check if there is a power outage in your area 3 Turn on the display and see if the problem is with the signal and control system PC Mode Probl...

Page 95: ...cable 2 Check if other electronics are interrupting the signal Poor picture 1 Adjust chroma brightness and contrast settings in the menu 2 Check the signal cable Audio Not Working Properly Problem or...

Page 96: ...of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non...

Page 97: ...generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guar...

Page 98: ...following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the req...

Page 99: ...ls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0 1 Ce...

Page 100: ...ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo The following logo appears on all ENERGY STAR certified models NOTE The power manage...

Page 101: ...1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and...

Page 102: ...tion DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or conseque...

Page 103: ...a www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 104: ...are parts or components e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and...

Page 105: ...cleaning as described in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under...

Page 106: ...ate law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow t...

Page 107: ...er purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 108: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties e...

Page 109: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aque...

Page 110: ......

Search results

Summary of Contents for CDE4330

Reviews:

Related manuals for CDE4330

Brands by name

Popular brands

ViewSonic CDE4330, User Manual

Search results

Summary of Contents for CDE4330

Reviews:

Related manuals for CDE4330

Brands by name

Popular brands