Appendix B
Storage and Shipment
Shipping your TEM Module
T-BERD/MTS 5800 Timing Expansion Module User Manual
July 2017
22112315, Rev. 004
Page 75
Shipping your TEM Module
If you will be shipping the TEM Module or GNSS antenna, follow the guidelines below.
Disconnecting the components
Before shipping the TEM Module or GNSS antenna, disconnect the antenna from the
module, and disconnect the module from your test instrument. For instructions, see
“Disconnecting a GNSS antenna” on page 19
and
“Disconnecting the TEM Module” on
Packing the components
www.viavisolutions.com
.
Returning equipment to Viavi
Before you return any equipment to Viavi, contact Viavi Customer Care at 1-844-GO-
VIAVI or
www.viavisolutions.com
for the correct shipping address and for a Return or
Reference Authorization. You must have a Return or Reference Authorization when-
ever you return equipment to Viavi.
For each piece of equipment returned for repair, attach a tag that includes the following
information:
•
Owner’s name, address, and telephone number.
•
The serial number, product type, and model.
•
Warranty status. (If you are unsure of the warranty status of your instrument,
contact Viavi Customer Care.)
•
A detailed description of the problem or service requested.
•
The name and telephone number of the person to contact regarding questions
about the repair.
•
The return authorization (RA) number (US customers), or reference number
(European Customers).
NOTE:
Viavi is not liable for any damage that may occur during shipping.