Chapter 4 Care and Maintenance
Shipping the mA-3A01
Rev. B0
mA-3A01 AXIe Mass Storage Module Operation Guide
April 2020
Page 4-7
Shipping the mA-3A01
Any device returned to factory for calibration, service or repair must be repackaged and
shipped subject to the following conditions:
Return Authorization (RA)
Do not return any products to the factory without prior authorization from VIAVI Customer
Service.
Tagging the Device
All items shipped to VIAVI must be tagged with:
•
Owner's Identification and contact information
•
Nature of service or repair needed
•
Model Number and Serial Number
•
Return Authorization (RA) Number
Shipping Containers
Devices must be repackaged in original shipping containers using VIAVI packing
materials. If original shipping containers and materials are not available, contact VIAVI
Customer Service for shipping instructions.
Freight Costs
All freight costs on non-warranty shipments are assumed by the customer. VIAVI
recommends that customers obtain freight insurance with the freight carrier when shipping
the Device.
NOTE
VIAVI is not responsible for the cost of repairs for damages that occur during shipment
on warranty or non-warranty items.
Summary of Contents for mA-3A01
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