Shipping, Shipping Test Sets
Information
Rev. L0
ATC-5000NG ATC/DME Test Set Operation Manual
1-4-1
February 2020
Subject to Export Control. See Cover Page for details.
Page 1
Section 4 – Shipping
1.
SHIPPING TEST SETS
1.1
INFORMATION
VIAVI Test Sets returned to factory for calibration, service or repair must be repackaged and shipped
according to the following conditions:
1.1.1
AUTHORIZATION
Do not return any products to factory without first receiving authorization from VIAVI Customer Service
Department.
VIAVI Solutions
Customer Service Department
10200 West York Street
Wichita, KS 67215
Telephone: 800-835-2350
Fax: 316-529-5330
email:
1.1.2
TAGGING TEST SETS
All Test Sets must be tagged with:
•
Identification and address of owner
•
Nature of service or repair required
•
Model Number
•
Serial Number
1.1.3
SHIPPING CONTAINERS
Test Sets must be repackaged in original shipping containers using VIAVI packing molds. If original
shipping containers and materials are not available, contact VIAVI Customer Service for shipping
instructions.
1.1.4
FREIGHT COSTS
All freight costs on non-warranty shipments are assumed by the customer.
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