Vertical Comdial DX-80, Technical Manual

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9. PROGRAMMING VOICE MAIL
You can set up the DX-80 to interface with either:
• an external, analog third party voice mail system, or
• the internal digital DX-80 Voice option.
If you use analog voice mail, you must assign system ports to the voice mail system. If you use the digital DX-80
Voice, you do not use system ports and therefore do not have any port loss.
To set up third party analog voice mail, perform the following tasks for each tenant group.
1. Assign those analog ports (extensions) as port type “VM.”
2. Program analog ports (1…8) connected to the ancillary voice mail system into one of the available UCD
group member positions (UCD group 24 is usually used for this purpose).
3. Set the voice mail table to reference the UCD group you want to use for the voice mail ports.
4. Program the various voice mail call handling control digits into the voice mail table, including prefix digits,
suffix digit, record digit, delete digit, and disconnect digit. (The DX-80 allows for specific control handling
for various call types. For example, calls that recall to VM can be handled in a unique manner.)
5. Set the voice mail dialing ratio for suitable DTMF operation (if required).
6. To activate Automated Attendant, set the answering position to the UCD group directory number that coin-
cides with voice mail (usually 433, UCD Group 24). See Section 5.10, Setting the Answer Position for Day
and Evening .
To set up internal digital voice mail, perform the following tasks for each tenant group. Note : The DX-80 provides
you with a shortcut to use when programming in-skin voice mail. You can use a pre-programmed database tem-
plate that is provided on the DX-80 product CD to reduce your programming time. For further information on
these templates, see Section 3.1.4, Feature / Directory Number Lookup.
1. Specify the VM hunt group you want to use.
2. Program digital VM extensions into one of the available UCD group member positions (UCD Group 24 is
usually used for this purpose).
3. Set the voice mail table to reference the UCD group you want to use for the voice mail ports.
4. To activate Automated Attendant, set the answering position to the UCD group directory number that coin-
cides with voice mail (usually 433, UCD Group 24). See Section 5.10, Setting the Answer Position for Day
and Evening .
CAUTION
You must program the ancillary voice mail device in order for the
various functions to operate. See its technical manual for details on
how to program the applicable ancillary voice mail device.
DX-80 Programming Manual