Vertical Comdial DX-80, Technical Manual

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DX-80 Programming Manual
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6.35.1 PROGRAMMING USING THE DET
Note: chg , bksp , save , one , always , del , and ack are interactive LCD button operations. Use the three buttons
below the LCD display to actuate the associated operation.
1. Enter Database Administration using the feature code Feature # * and then enter the DB Admin password .
2. Press show . The system displays the DB Item Select screen.
3. Enter 03-43 to program the Automated Attendant and press save .
4. Press show . The first Auto Attendant field (Ring Time To Answer) displays. To change the Ring Time To
Answer press chg . This timer sets the amount of time that a caller will hear ring-back before the line is
answered by the auto attendant. Enter the new answer delay time from 0-20 seconds (the default is 0), then
press
save .
5. Press next . The next Auto Attendant field (Ring No Answer) displays. Press chg . This timer sets the
amount of time that a call rings the auto attendant before the system routes it to the designated Answer Posi-
tion, if all auto attendant ports are in use and unavailable to handle the call. Each time you press
chg the
system updates the value to the next valid time interval. Valid times are 10-90 seconds, in 10 second incre-
ments. The default is 20 seconds.
6. Press next . The system displays the Drop No Extension # Dialed field. To change the Drop No Extension #
dialed operation press chg to select either Y (yes) or N (no). When set to yes, the system automatically
drops callers if they do not make a selection or dial a valid extension directory number. When set to no, the
system automatically routes callers to the designated answering position if they do not make a selection or
dial a valid extension directory number. The default is no.
7. Press next . The system displays the XFR (Transfer) Mode field. To change this field press chg to choose
either Ring-Back Tone (RBT) or Music On Hold (MOH). This is the call processing that is provided to call-
ers after they have made a selection and are being routed in the system. The default is ring back tone.
8. Press next . The system displays the Waiting Code field. To change the waiting code press chg , enter the
new waiting code digit, and press save to store. The waiting code gives callers the option to wait for a busy
extension and try that extension again after 10 seconds. The code may be any dial pad single-digit from 0-
9, *, or #.
Note : The system will not allow you to assign the same digit to more than one function. Therefore
determine what digits you want to use for the inquiry code and DISA code when assigning the waiting code.
Enter the new waiting code digit and press save . The default is #.
9. Press next . The system displays the Inquiry Code field. To change the inquiry code press chg . Use the
inquiry code to provide callers the option to hear a general announcement (company hours, directions to the
office, etc.). The code may be any dial pad single-digit from 0-9, *, or #.
Note : The system will not allow
you to assign the same digit to more than one function. Therefore determine what digits you want to use for
the waiting code and DISA code when assigning the inquiry code
. Enter the new inquiry code digit and
press save . The default is *.
10. Press next . The system displays the DISA Code field. To change the DISA Code press chg . Use the DISA
code to provide a caller access to any DX-80 system resource (e.g., extensions, CO lines, etc.). The code
may be any dial pad single-digit from 0-9, *, or #.
Note : The system will not allow you to assign the same
digit to more than one function. Therefore determine what digits you want to use for the waiting code and
inquiry code when assigning the DISA code
. Enter the new DISA code digit and press save . The default is
9.
11. Press next . The system displays the Answer Position field. To change the answer position press show .
Since answering positions may be assigned as unique destinations per tenant group, the system requires you
to enter the tenant group now. Enter the tenant group for which you want to make programming changes,
then press
show . Valid entries are 1, 2, or 3 (usually 1). The current Day Mode - Answer Position for the
tenant group you specified displays.