Vertical Comdial DX-80, Technical Manual

Page: 189 / 322

- 189 -
DX-80 Programming Manual
P
ROGRAMMING
C
ALL
H
ANDLING
> S
ETTING
U
P
SMDR C
ALL
O
UTPUT
6.27 Setting Up SMDR Call Output
This feature allows the system administrator to track all incoming and outgoing CO line traffic, chronologically by
extension number. The system outputs account code data for each call record.
The system outputs SMDR from the standard “SMDR” RS232 serial port located on the Central Processor Module
(CPM). You can connect an external serial printer or call accounting device for permanent record keeping or call
cost accounting. The system outputs each data record within the standard 80-character frame. Data communica-
tions occur in one direction only through the SMDR port; you can program the baud rate during system pro-
gramming. For more details, see Section 4.16,
Selecting SMDR Transmit Rate .
SMDR information includes the following:
• call direction, or a comment for special call handling record,
• extension number,
• CO line used,
• number dialed,
• ring time to answer,
• time and date the call was placed,
• duration of the call, and
• account code (if specified).
The system also provides ring-in duration and call processing information relative to the call as it was handled by
the system.
The system outputs two records for incoming calls that are received with Caller ID (although this feature is a
standard feature of the DX-80, a telephone company subscription is required}.
• The first record lists the telephone number of the calling party as it is received from the telephone company.
(Calls from CID blocked numbers will not have a CID number associated with that record.)
• The second record will show the caller’s name (“OUT OF AREA” or “PRIVATE” may appear in this field if
the calling party number is unavailable.)
The following is an example of an SMDR report. Note : In this example, the two “I” records are one incoming call
record received with caller ID.