Vertical comdial DX-120, Installation And Maintenance Manual

Page: 120 / 146

T
ROUBLESHOOTING
I
NSTALLATION
ISSUES
DX-120 Installation and Maintenance Manual
- 114 -
Adding Hardware to an Existing System (continued)
Adding New Hardware
1) Connect and login to PC-DBA.
• See “Accessing PC-DBA Maintenance” on page 88 for more information about connecting to and
accessing PC-DBA).
2) Press F3 to perform a a Receive All.
IMPORTANT!
Do not go on to the next step until the Receive All process is completed.
3) Press F7 to log out of PC-DBA.
4) Turn OFF the power supply to the DX-120 KSUs (i.e., move the ON/OFF switch to the OFF position).
5) Un-plug the DX-120 AC power cords on KSU1 and KSU2.
6) Begin the cold start initialization (see “Power-up Initialization (Cold Start)” on page 72 ).
Once initialization is completed:
• The default data will be loaded and ready and the telephones will be functional.
• All CO lines will ring at extension 101
• All extensions may take and place calls
• All systems features are operational per the default configuration.
NOTE
If you are programming using the telephone, you will have to customize the
database again manually.
IMPORTANT!
If you are using a laptop to program the system , then log in to the PC-DBA.
Press F4 and click OK to perform a Send All. The system reloads the custom
database you previously saved (i.e., writing over the default database created
during the cold start).
Voice Mail Doesn’t Work (“No Legal Member” Error)
SOLUTION: FOLLOW THE STEPS REQUIRED WHEN INITIALIZING THE SYSTEM.
The “No Legal Member” error indicates that the DX-120 has not been properly initialized.
•
You must properly initialize the system:
-
When you first install it
-
Every time you add a piece of hardware to the system (a new board, etc.).
HINT
If you do not have an existing database, perform a cold start initialization. Follow
the procedure described under
“Power-up Initialization (Cold Start)” on page 72 .
Voice Mail Doesn’t Work - No Legal Member” Error (continued on next page)