Vermont Castings • Encore Model 2040-CAT-C Owner’s Manual_R1 • 2019 - ___ • 03/20
4
8390-204C
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the
appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from
defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT
are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace
the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the
product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty
is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage for consumers begins at the date of installation. In the case of new home construction, warranty coverage begins
on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components
is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood and pellet appliances. These time periods reflect the minimum
expected useful lives of the designated components under normal operating conditions.
Page 1 of 2
4021-645K 1/20
Parts
Labor
Gas
Pellet
Wood
Electric
Venting
Components Covered
X
X
Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X
X
Molded Refractory Panels, Glass Liners
X
Vent Free Burners, Vent Free Logs
X
X
Castings, Medallions and Baffles
6 years
3 years
X
Catalyst - Limitations Listed
7 years
3 years
X
X
Manifold tubes, HHT Chimney and Terminations
10 years
1 year
X
Burners, logs and refractory
Limited
Lifetime
3 years
X
X
X
Firebox and heat exchanger, FlexBurn
®
System
(engine, inner cover,access cover and fireback)
1 Year
None
X
X
X
X
X
All replacement parts beyond warranty period
Warranty Period
HHT Manufactured Appliances and Venting
All parts including handles, external enamaled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
2 years
3 years
X
X
1 Year
X
X
X
X
5 years
1 year
Firepots, burnpots, mechanical feeders/auger
assemblies
See conditions, exclusions and limitations on the next page
A. Warranty Policy
