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User guide
Tip: You can also swipe left or right to temporarily remove the
warning icon via the notification center.
Related topic:
Control center and notification center
Rebooting your phone
Procedure:
1. Swipe left or right to go to the second idle screen
2. Navigate to
Settings > Advanced (default password: admin)
> Reboot > Reboot
3. The phone prompts you whether to reboot the phone
4. Select
OK
Tip: You can also long-tap the * key on the keypad when the
phone is idle to reboot the phone.
Resetting to factory settings
If you have tried all of the troubleshooting suggestions and
the issue still persists, you can reset your phone to the
factory configuration.
This operation will delete all your personal configuration
settings, and reset all settings to the factory defaults. Check
with your system administrator before resetting your phone to
factory settings.
Procedure:
1. Swipe left or right to go to the second idle screen
2. Navigate to
Settings > Advanced (default password: admin)
> Reset Config
3. Tap
Reset to Factory Settings
4. The phone prompts you whether to reset the settings
5. Select
OK
The phone begins resetting.
Tip: You can also long-tap the Redial key
when the phone
is idle.
After reset, the screen displays the message “Welcome
Initializing…Please wait.”
The phone will be reset successfully after startup.
Note: Reset of your phone may take a few minutes. Do not
power off until the phone has started up successfully.
Deactivating Wi-Fi mode
You should deactivate Wi-Fi mode when you need to connect
your phone to the wired network.
Procedure:
1. Do one of the following:
• Swipe down from the top of the screen
• Swipe left or right to go to the second idle screen, and
navigate to
Settings > Basic > Wi-Fi
2. Turn off Wi-Fi
The Wi-Fi icon disappears from the status bar.
Maintaining your phone
When your phone is unable to operate properly,
troubleshoot issues.
Topics:
• Investigating warnings
• Clearing the warning icon
• Rebooting your phone
• Resetting to factory settings
Investigating warnings
A warning icon is displayed in the status bar to remind you
to change the default password as soon as possible.
You can view details about the issue from the status screen.
Procedure:
Swipe down to navigate to the control center.
The warning detail is displayed in the Warning field.
Clearing the warning icon
You can temporarily remove the warning icon from the status
bar. However, the warning message still is displayed on the
status screen until the issue is fixed.
The warning icon appears in the status bar again after
rebooting the phone if the issue is not fixed.
Procedure:
1. Swipe left or right to go to the second idle screen
2. Navigate to
Settings > Status
3. Tap the
Warning field. The phone prompts you whether to
clear the warning icon
4. Tap
OK
The warning icon
is removed from the status bar. It is
also removed from the Warning field.
