VERITAS NetBackup 5230 Hardware Installation Manual Download

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Verifying hardware
operation and configuring
IPMI

This chapter includes the following topics:

■

Hardware verification

■

Turning on the storage shelves

■

Turning on the appliance

■

Configuring the IPMI from the NetBackup Appliance Shell Menu

■

Accessing and using the Veritas Remote Management interface

Hardware verification

Check the information in

Table 5-1

after the hardware installation and cable

connections are complete, but before the devices are turned on.

Note:

Do not attach external devices, such as tape drives or SAN clients, to the

appliance until this process has been completed.

Warning:

Confirm that all power to the devices is turned off to prevent personnel

injuries and to prevent damage to the devices.

Verify that the devices and cables are installed correctly. The following table provides
instructions for checking the device installation.

Chapter

Summary of Contents for NetBackup 5230

Page 1: ...Veritas NetBackup 5230 Appliance Hardware Installation Guide ...

Page 2: ... in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGA...

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Page 4: ...ion 16 Checking the shipping packages 16 Removing the protective film from the 3U16 storage shelf 17 Locating hardware serial numbers 18 Prerequisites for IPMI configuration 19 Chapter 3 Installing hardware into racks 20 Precautions heavy equipment 20 Installing the 3U16 storage shelf guide rails 21 Installing the 3U16 Storage Shelf into a rack 23 Installing the appliance guide rails 23 Installing...

Page 5: ...ntroller card 58 Removing the protective film from the storage shelf 63 Installing 3U16 storage shelves into the rack 63 Connecting the 3U16 shelves to an appliance or to other 3U16 shelves 66 Connecting the 3U16 storage shelf and appliance power cords 72 Turning on the hardware and verifying operation 74 Appendix B Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 80 About ad...

Page 6: ...appliance configuration 135 Adding the disk space of additional storage shelves from the NetBackup Appliance Web Console 135 Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu 136 Index 138 6 Contents ...

Page 7: ...lation of a new NetBackup 5230 Appliance and optional storage shelves that ship at the same time If you have an existing appliance and want to add new storage shelves refer to the appendices at the end of this guide Up to four external storage shelves can be used to increase the storage capacity of the appliance The following storage shelves can be used with the NetBackup 5230 Appliance 3U16 24TB ...

Page 8: ...ormation about Storage capacities Disk drive functions I O configurations Appliance front panel NetBackup 5230 appliances contain 12 disk slots They are numbered from 0 to 11 starting at the lower left hand corner Each hard disk drive has two LEDs which give the drive status 1 and activity 2 A small panel is attached to the right side of the appliance The panel contains system function LEDs and op...

Page 9: ...s and the hot swappable power supplies NetBackup 5230 appliances ship with grounding studs that are located on the rear panel of the appliance You can use standard grounding practices to connect grounding wires to the studs PCIe riser assemblies and slots Each appliance contains two PCIe riser assemblies with three slots The risers R1 and R2 and slot numbers determine which slot a card can occupy ...

Page 10: ...andle on the right side of the shelf These LEDs provide information about the overall storage system and about the system components The rear panel of the 3U16 storage shelf contains two I O modules and two power supplies The I O modules connect the appliance to a storage shelf 2U12 storage shelf The front panel of the 2U12 storage shelf contains 12 disk drives The disks are numbered from 0 to 11 ...

Page 11: ...ment Describes all aspects of the appliance and the attached storage shelf Product Description Provides the safety maintenance physical monitoring and compliance information Safety and Maintenance Guide Provides the information to set up the appliance in your network and to create storage partitions Initial Configuration Guide Describes the aspects of the NetBackup appliance software and how to im...

Page 12: ...y overview Electrical safety Heat dissipation Checking the shipping packages Removing the protective film from the 3U16 storage shelf Locating hardware serial numbers Prerequisites for IPMI configuration Tools The following tools and supplies are required for hardware installation Phillips screwdrivers M3 M6 Knife for opening cartons ESD preventive wrist strap or gloves 2 Chapter ...

Page 13: ...he bottom of the rack below the appliance Install the appliance and storage shelf into the rack rails Screws are provided with the hardware as needed If your appliance rails have built in pins instead of screws secure the pins in the rack holes The blue pin indicates the bottom of the rail Connect the appliance and the 3U16 storage shelf that is closest to the appliance with SAS2 cables Connect ad...

Page 14: ...iance above the storage shelves Ensure that the rack is properly installed and grounded The rack rails that are provided for the appliance are extensible to 31 5 800mm The part number of these rails is AXXPRAIL This distance is the maximum depth that is allowed between rack posts If the distance between rack posts is longer than 31 5 800mm the rails and the appliance cannot be properly installed O...

Page 15: ...f each have two power modules which connect to the main AC power source Both modules on both devices provide redundant power in case of failure Two power cords are provided for each device Connect each power cord to an independent AC power source Caution If multiple appliances are to be installed on site check whether the power distribution in your equipment room satisfies the power requirements Y...

Page 16: ...ice For optimal maintenance ventilation and heat dissipation pay attention to the following when installing the appliance and the storage shelf into the rack cabinet For proper ventilation the rack cabinet should be at least 100 cm 4 ft away from surrounding walls and at least 120 cm 4 ft away from any other cabinet s To keep a convective air flow between the cabinet and the equipment room ensure ...

Page 17: ...hassis You need to remove the film before you install the storage shelf into the rack The storage shelf does not install properly if the film is not removed The front panel and the rear panel do not include any film To remove the protective film Warning Make sure that another person is available to help lift the storage shelf 1 Peel the protective film from the top of the storage shelf 2 Lift up o...

Page 18: ...ber location for the 3U16 storage shelf The serial number of the 3U16 storage shelf is located on the rear panel of the storage shelf On the right side of the shelf pull the white tab from the storage shelf Figure 2 2 3U16 Storage Shelf serial number location Note Earlier models of the storage shelves may have two numbers The HOST number applies to an appliance which you can disregard In these mod...

Page 19: ...he switch port to auto negotiation If a firewall exists between the appliance and the remote devices that manage an appliance like a laptop computer open the following ports SSH 22 HTTP 80 SNMP 162 HTTPS 443 KVM 623 RMM ISO CD 5120 RMM floppy 5123 CD 5124 SSL 5127 KVM CLI 5900 RMM CLI 7578 SSL 7582 Note If you have a private internal network remember to configure the settings accordingly in your n...

Page 20: ...iate practices techniques and tools when handling these components The heaviest devices in any equipment rack should be installed in the bottom of the rack If heavy devices are installed at the top of the rack the rack may tip over Injury to personnel and damage to equipment is very possible The storage shelf is heavier than the appliance Therefore you must install the storage shelf in the bottom ...

Page 21: ...elf on which the storage system sits Extenders that are built into the rails let you adjust the rails for the depth of the rack Caution Due to the weight of the units Veritas recommends that storage shelves be installed at or near the bottom of the rack Requirements 19 inch equipment rack Available 3U slot Six M5 screws provided Six cage nuts provided Number 2 Phillips screwdriver Flashlight 21 In...

Page 22: ... nuts in the package in which the storage shelf was sent Identify the bottom third of the 3U section in the front and back of the rack where you want to install the storage shelf Note The mounting rails are 1U high The holes that are used to secure the rail in the rack are in the middle of that height From the inside of the rack insert snap in cage nuts in cutouts in the front and back where you w...

Page 23: ...fy that the guide rails are properly installed and securely fastened in the rack 2 Insert snap in cage nuts in cutouts on both sides of the front of the rack to secure the storage shelf The snap in cage nuts must align with through holes in top third of each storage shelf when the storage shelf is installed 3 Slide the storage shelf along the mounting rails into the rack cabinet 4 Insert M5 screws...

Page 24: ...e rack 4 The silver peg is on the top of each rail The blue peg is on the bottom of each rail The blue peg and the square silver peg snap into the rack without screws or cage nuts To install the rack rails 1 Identify the one RU on each side of the rack where you plan to install the rails 2 Verify that there is one complete RU available under the RU used for rail installation 24 Installing hardware...

Page 25: ...p the blue peg on the front of the rail into the bottom hole in the RU 7 Repeat steps 3 to 6 for the rail on the right side of the rack 8 Verify that both rails are parallel and fastened securely See Installing the appliance into a rack on page 25 Installing the appliance into a rack The appliance should be installed above any storage shelves This configuration allows proper weighting of the rack ...

Page 26: ... the rear panel facing towards the rear of the rack 5 Tilt the device down towards the back of the rack 6 Insert the two rear standoff pegs extending from the side of the device into the rail slots at the back of the rail extenders 7 Slowly drop the front of the device into the rail slots at the front of the rail extenders A peg in the middle and a peg at the front of the device fit into the rail ...

Page 27: ...ith the product Power Distribution Unit PDU cords for connecting the devices to main AC power source Most NetBackup appliances and storage shelves ship with two PDU compatible cords C13 C14 Other power cables ship to limited specified countries SAS2 cables to connect the appliance to a 3U16 storage shelf and to connect 3U16 storage shelves to each other SAS2 to SAS3 cables to connect the appliance...

Page 28: ...age 9 2 Connect the other end of the cable directly to a monitor or to a KVM adapter or KVM switch Connecting the network cables The networking ports are accessed on the rear panel of the appliance The following picture shows the layout of the network ports It includes the four 1 Gb Ethernet ports on the left and the two 10 Gb Ethernet ports on the right The remote management IPMI port is located ...

Page 29: ...e 3U16 storage shelves The first 3U16 storage shelf is connected to the SAS RAID ports in the appliance PCIe RAID card The SAS_IN ports on the 3U16 storage shelf must connect to the SAS RAID ports in the appliance Each 3U16 storage shelf has two sets of SAS 2 ports with one set in each I O module Each set of ports has one SAS_IN port and one SAS_OUT port To connect the SAS2 cables 1 Connect a SAS2...

Page 30: ...f to the SAS_IN ports on the next storage shelf 5 Connect the SAS_OUT ports of each 3U16 storage shelf to the SAS_IN ports on the next 3U16 storage shelf 6 Do not connect the SAS_OUT ports of the last 3U16 storage shelf to any device Table 4 1 Appliance and 3U16 storage shelf components Feature Numbers SAS RAID PCIe card 1 30 Cables Connecting the appliance to one or more 3U16 storage shelves ...

Page 31: ...continued Feature Numbers SAS2 cables 2 3U16 storage shelves 3 The following diagram shows a NetBackup 5230 appliance that is attached to the maximum number of four 3U16 storage shelves 31 Cables Connecting the appliance to one or more 3U16 storage shelves ...

Page 32: ...See Connecting the power cables on page 34 32 Cables Connecting the appliance to one or more 3U16 storage shelves ...

Page 33: ...s When connecting optical fibers note the following An optical transceiver is electrostatically sensitive and it should be placed in an ESD preventive and dust proof environment for transportation storage and use Optical fibers and optical transceivers not in use must be protected with dust caps seated properly on the connectors If the optical transceiver is contaminated carefully clean the optica...

Page 34: ...on The equipment should be completely installed and all network cables should be connected before any devices are connected to power sources The rear panel of the appliance has two power modules Each module requires a separate AC power cable or PDU cord Connect one end of the cable or cord to a power module Then plug the other end into a 110 VAC or a 220 VAC socket The rear panel of the 3U16 stora...

Page 35: ...formation in Table 5 1 after the hardware installation and cable connections are complete but before the devices are turned on Note Do not attach external devices such as tape drives or SAN clients to the appliance until this process has been completed Warning Confirm that all power to the devices is turned off to prevent personnel injuries and to prevent damage to the devices Verify that the devi...

Page 36: ...When the storage shelves have initialized proceed to turn on the appliance Note In this release when you turn on a new storage shelf a foreign configuration AutoSupport alert with UMI code V 475 100 1004 is generated for each storage disk in the shelf You can safely ignore these alerts If you connect the storage shelf during initial configuration the alerts are cleared when initial configuration i...

Page 37: ...line Both power supplies offline Not lit Solid green Amber Red Global enclosure status 2 N A N A Reserved 3 No activity Activity Not lit Flashes green I O Module 1 activity 4 No activity Activity Not lit Flashes green I O Module 2 activity 5 System off Normal operation Not lit Flashes green Heartbeat 6 37 Verifying hardware operation and configuring IPMI Turning on the storage shelves ...

Page 38: ... Amber Disk status 1 Normal operation Abnormal or no operation Green Amber Power activity 2 6 Make sure that the disk status and activity LEDs on each disk drive are green If they are not green contact Veritas Technical Support 38 Verifying hardware operation and configuring IPMI Turning on the storage shelves ...

Page 39: ... second storage shelf if used SAS_OUT port 3 Not lit no link available SAS_OUT port LED 4 Solid green link available Flashes green activity Red power supply failure Not lit off I O module LED 5 Solid green ready optimal Flashes green N A Red starting up Not lit power is not detected Power supply LED 6 Solid green power is ok Flashes green power supply is not turned on Red power cannot be turned on...

Page 40: ...Otherwise data may be lost and equipment may be damaged To turn on the appliance 1 Connect both AC power connectors on the rear panel of the appliance to two main AC power supply outlets 2 Attach a monitor to the VGA plug and a keyboard to one of the USB ports If a KVM switch is available attach both the monitor and keyboard to the switch and plug the switch into the VGA 3 Verify that each storage...

Page 41: ...isk has spun down although power is on The LED is solid green when there is no disk activity although power is on The LED blinks green when the disk spins up The LED blinks green occasionally when commands are processed Review all LEDs on the front control panel LED description Number AC power button with integrated LED 1 Hard drive activity 2 ID button with integrated LED 3 41 Verifying hardware ...

Page 42: ...figure IPMI from the NetBackup Appliance Shell Menu Before starting the IPMI configuration obtain the following information for the appliance for which you want to configure the IPMI IP address for the remote management port so that the default static IP address of the remote management port can be changed IP address Enable connectivity between your network computer and the remote management port ...

Page 43: ...and password for the appliance By default the user name is admin and the password is P ssw0rd where 0 is the number zero 4 At the Main_Menu prompt type Support to navigate to the Support menu 5 From the Main_Menu Support view enter the following command to configure the remote management port IPMI Network Configure IPAddress Netmask GatewayIPAddress where IP address is the new IP address of the re...

Page 44: ...te Management Console over the network by using the new address in a web browser 10 The appliance is ready for initial configuration See the NetBackup Appliance Initial Configuration Guide for the appropriate platform for information about initial configuration requirements and procedures Note Once the initial configuration has been completed you can connect NIC1 eth0 to an administrative network ...

Page 45: ...wing prerequisites must be met The Remote Management interface must first be configured using the NetBackup Appliance Shell Menu At least one power cable must be connected to a functioning power source At least one user must be enabled to use the LAN channel s To access and use the IPMI web interface from a remote computer 1 Log on to a remote computer in the network and open a supported Windows b...

Page 46: ...ch Console under the Console Redirection tab to launch the appliance NetBackup Appliance Shell Menu The following figure shows the interface for a 5220 5230 or a 5330 appliance 46 Verifying hardware operation and configuring IPMI Accessing and using the Veritas Remote Management interface ...

Page 47: ...arning states that you do not have proper permissions and prevents appliance access from the IPMI port For information about how to resolve this issue refer to the following document http www veritas com support TECH212531 6 You can now access and log on to the NetBackup Appliance Shell Menu Enter the user name and password for the appliance By default the user name admin has the password P ssw0rd...

Page 48: ... additional hardware Installing the additional memory Installing the additional Maintenance Free Backup Unit MFBU Installing the external RAID controller card Removing the protective film from the storage shelf Installing 3U16 storage shelves into the rack Connecting the 3U16 shelves to an appliance or to other 3U16 shelves Connecting the 3U16 storage shelf and appliance power cords Turning on the...

Page 49: ...torage shelf drops to match the SAS2 data transfer rate of the 3U16 storage shelf You cannot add additional storage shelves to an NetBackup 5230 Appliance that already has four connected shelves Note Veritas does not support adding additional storage shelves to an existing system without first shutting down the NetBackup 5230 Appliance and all attached storage shelves See Shutting down the applian...

Page 50: ...This section describes how to perform a shutdown of the NetBackup 5230 Appliance The process is designed to ensure an orderly system shutdown so that data is neither lost nor corrupted Perform this procedure before you turn off the power switches on the unit Caution Never turn off the appliance by using the power button on the control panel Using the power button to turn off the appliance can caus...

Page 51: ...ly you can pull out the appliance on its rails Be sure that the appliance and rack are stable To prepare the NetBackup 5230 appliance for the installation of the hardware 1 Verify that the appliance is turned off Refer to this section as needed See Shutting down the appliance on page 50 2 Disconnect the AC power cords and peripheral cables as applicable 3 Slide the NetBackup 5230 appliance forward...

Page 52: ...talling the additional memory Base NetBackup 5230 appliances are equipped with 64GB of memory in the form of Dual In line Memory Modules DIMMs When a base unit is upgraded to use storage shelves 64GB of additional memory must be installed To install the memory 1 Remove the air duct as follows Note The air duct is the plexiglass cover behind the fan bulkhead as shown in the following figure The air...

Page 53: ...he air duct to the chassis Push the latches in to release the air duct Lift the back edge of the air duct to disengage the two tabs from the fan bulkhead B 53 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the additional memory ...

Page 54: ...talled in each memory socket that is not used 4 Install the new DIMM cards in slots A2 B2 C2 D2 E2 F2 G2 and H2 as follows In each slot that requires new memory remove the blank DIMM card Open the retaining clips A at each end of the socket and remove the blank card 54 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the additional memory ...

Page 55: ...operly E Installing the additional Maintenance Free Backup Unit MFBU The external controller card that supports the 3U16 storage shelves has a maintenance free backup unit installed To ensure that data is retained should the appliance lose power an MFBU is shipped with the external controller To install the MFBU 1 Put on an ESD wrist strap or take other ESD precautions 2 Remove the following compo...

Page 56: ...ide of the chassis 6 Remove the air baffle that is located near the fans as needed 7 Remove the fan on the far left 8 Attach the separate MFBU cable to the connector on the MFBU The other end of the cable attaches to the external RAID card when it is installed 56 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the additional Maintenance Free Backup Unit MFBU ...

Page 57: ...ign the tabs on the MFBU case with the mounting holes in the chassis 11 Slide the MFBU case towards the front of the appliance until the tabs engage with the mounting holes 57 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the additional Maintenance Free Backup Unit MFBU ...

Page 58: ...ntroller card on page 58 Installing the external RAID controller card This section describes how to install the external controller card To install the RAID controller card 1 Put on an ESD wrist strap or take other ESD precautions 2 Locate PCIe riser assembly 2 slot 1 Riser 2 is located next to the power supply 58 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing th...

Page 59: ...th firm even pressure lift it out of the connector on the mainboard Slot 1 is on the bottom of the riser Remove the screw that secures slot 1 to the riser assembly Remove the metal cover plate from slot 1 4 Remove the RAID controller card from the Expansion Storage Kit 59 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 60: ... 6 Firmly and evenly insert the card in the socket 7 Use the screw you removed earlier to secure the RAID controller card in the PCIe riser assembly 8 Connect the cable on the MFBU to the separate cable from the kit 60 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 61: ...nsert the hooks on the riser 1 into the slots on the chassis 2 Firmly push down on edges of the assembly to engage the mainboard connector with the riser 11 Replace the air duct as follows 61 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 62: ...bs B 12 Replace the chassis cover as follows Align the cover with the edge along the top of the chassis Place the cover on the chassis so that there is about 1 5 inches of overhang Use the blue tabs 1 to slide the cover forward until the cover slides into place 62 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 63: ...l do not include any film Warning Make sure that another person is available to help lift the storage shelf To remove the protective film 1 Peel the protective film from the top and the sides of the storage shelf 2 Lift up one end of the storage shelf and peel the film from the bottom of the chassis 3 When approximately half of the film is removed lift the other end of the storage shelf and remove...

Page 64: ... plates of the rails are marked left and right Two inch lips on the bottoms of the rails provide a shelf on which the storage system sits Extenders that are built into the rails let you adjust the rails for the depth of the rack Caution Due to the weight of the units Veritas recommends that storage shelves be installed at or near the bottom of the rack Requirements 19 inch equipment rack Available...

Page 65: ...t height From the inside of the rack insert snap in cage nuts in cutouts in the front and back where you want to install the mounting rail Make sure that the nuts are installed at the same level 4 Orient the left mounting rail so that the lip is at the bottom and on the inside of the rack You can adjust the length of the rail to fit the depth of the rack Note The lip on the rail that supports the ...

Page 66: ... the rack cabinet 4 Insert M5 screws in the through holes in the ears of the front panel and tighten The through holes must align with the snap in cage nuts installed earlier Connecting the 3U16 shelves to an appliance or to other 3U16 shelves Connecting a 3U16 shelf to an appliance that does not have any shelves This section describes how to connect the SAS2 cables between the NetBackup 5230 appl...

Page 67: ...uthorized field technician performs the installation 4 Use the following diagram as a reference SAS2 cable 5 Connect one end of a SAS2 cable to the right hand port on the RAID controller 67 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Connecting the 3U16 shelves to an appliance or to other 3U16 shelves ...

Page 68: ...the second I O module SAS_IN port You can connect up to four storage shelves to the appliance Refer to the following section for instructions Connecting additional 3U16 storage shelves Connecting additional 3U16 storage shelves This section describes how to connect additional 3U16 storage shelves You can connect up to four storage shelves to one NetBackup 5230 Appliance Refer to the following diag...

Page 69: ...SAS2 cable 69 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Connecting the 3U16 shelves to an appliance or to other 3U16 shelves ...

Page 70: ...SAS2 cable 70 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Connecting the 3U16 shelves to an appliance or to other 3U16 shelves ...

Page 71: ...SAS2 cable 71 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Connecting the 3U16 shelves to an appliance or to other 3U16 shelves ...

Page 72: ...le in the additional storage shelf 6 Plug one end of another SAS2 cable into the SAS_OUT port in the right I O module of the storage shelf that is connected to the appliance 7 Connect the other end of the SAS2 cable to the SAS_IN port in the right I O module in the additional storage shelf Connecting the 3U16 storage shelf and appliance power cords Each appliance and each storage shelf contain two...

Page 73: ...00 240 VAC at 50 60 Hz 2 For each shelf obtain two power cords that are appropriate for your region and equipment 3 Locate the power sockets in the shelf 4 Connect one cable between each socket and a socket on the Power Distribution Unit PDU for your rack Note The following steps apply if you removed the appliance from the rack to install additional components 5 Obtain two power cords for your app...

Page 74: ...e is not turned on correctly the appliance RAID controller may not recognize some storage units If you have turned off your appliance you can begin turning on storage shelves Use the following procedure to turn on the storage shelves in the required order To turn on the 3U16 storage shelves 1 Start with the storage shelf that is farthest in distance from the appliance 2 Flip on the power switches ...

Page 75: ...LEDs on each I O module The following list describes the I O module LED states Not lit off Solid green ready optimal Flashes green N A Red starting up 75 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 76: ...obal enclosure status N A N A 3 Reserved N A No activity Activity Not lit Flashes green 4 I O Module 1 No activity Activity Not lit Flashes green 5 I O Module 2 System off Normal operation Not lit Flashes green 6 Heartbeat 6 When all of the storage shelves are operational turn on the appliance if needed 76 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardwa...

Page 77: ...LED 1 should not be lit The following indications are possible A solid amber LED indicates a disk fault A blinking amber LED indicates that a RAID rebuild is in progress The Activity LED 2 indicates the following The LED is not lit when the disk has spun down although power is on The LED is solid green when there is no disk activity although power is on The LED blinks green when the disk spins up ...

Page 78: ...ED 3 Cold reset button instantly restarts the appliance 4 NIC4 eth3 activity 5 NIC3 eth2 activity 6 NMI button This button triggers a non maskable interrupt All server data is lost 7 NIC1 eth0 activity 8 NIC2 eth1 activity 9 Status 10 78 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 79: ...5 Check the power supply module LEDs on the rear panel Each module has one LED 79 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 80: ...e appliance to install the additional hardware Installing the additional memory Installing the additional Maintenance Free Backup Unit MFBU Installing the external RAID controller card Installing 2U12 storage shelves into the rack Connecting the 2U12 shelves to an appliance or other storage shelves Connecting the 2U12 storage shelf and appliance power cords Turning on the hardware and verifying op...

Page 81: ...elf to a 3U16 storage shelf requires a SAS3 to SAS2 cable to connect the shelves Finally the SAS3 data transfer rate of the 2U12 storage shelf drops to match the SAS2 data transfer rate of the 3U16 storage shelf You cannot add any storage shelves to an appliance that already has four connected shelves Note Veritas does not support adding additional storage shelves to an existing system without fir...

Page 82: ...e card The procedures in this appendix explain the following tasks Turning off the appliance and removing it from the rack Installing the Expansion Storage Kit components into the appliance Installing one or more storage shelves into a rack Connecting the appliance to a storage shelf Connecting the storage shelves to additional storage shelf Connecting the storage shelf power cords Turning on the ...

Page 83: ...d a small blue tab One horizontal pin board resides inside the connector SAS3 connectors include a short connector and a long blue tab Two horizontal pin boards reside inside the connector 2U12 rear panel The rear panel of the 2U12 storage shelf includes one Power Cooling Modules PCMs on each side In the middle of the rear panel are two canisters The top and the bottom canisters connect to the app...

Page 84: ...the top and the bottom canister The long blue tabs on the SAS3 connectors must point toward the center of the shelf In the top canister the tab faces down toward the bottom canister In the bottom canister the tab faces up toward the top canister 84 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance About adding 2U12 storage shelves to an operational appliance ...

Page 85: ... the host name or IP address of the appliance The command line interface NetBackup Appliance Shell Menu is launched 3 At the login prompt type admin and press Enter 4 At the Password prompt type the password that is assigned to the administrator for this application The default password is P ssw0rd The Main_Menu prompt appears 5 At the Main_Menu prompt type support and press Enter The Support prom...

Page 86: ...nel of the appliance Warning If the cables are reconnected to the wrong ports data can be corrupted or lost when the appliance is turned on Loosen the two front screws that secure the appliance in the rack and remove the appliance from the rack cabinet Place the unit on a grounded ESD protective surface 4 Do the following to remove the chassis cover Put on an ESD compliant wrist strap or take othe...

Page 87: ...dditional components are not required to install additional storage shelves To install the memory 1 Remove the air duct as follows Note The air duct is the plexiglass cover behind the fan bulkhead as shown in the following figure The air duct has two blue latches attached Locate the two blue latches A that secure the back end of the air duct to the chassis Push the latches in to release the air du...

Page 88: ...sengage the two tabs from the fan bulkhead B Set the air duct aside in a safe location 2 Obtain the DIMMs from the Expansion Storage Kit 88 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the additional memory ...

Page 89: ...not currently used 4 Install the new DIMM cards in slots A2 B2 C2 D2 E2 F2 G2 and H2 as follows In each slot that requires new memory remove the blank DIMM card Open the retaining clips at each end of the socket and remove the blank card A 89 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the additional memory ...

Page 90: ...ight down C Slide the side retaining clips towards the card D Verify that the retaining clips are inserted properly E Installing the additional Maintenance Free Backup Unit MFBU To install the MFBU 1 Put on an ESD compliant wrist strap or take other ESD protective measures 2 Remove the following components from the Expansion Storage Kit MFBU battery 90 Adding 2U12 storage shelves to an operational...

Page 91: ...on the left side of the chassis 6 Remove the air baffle that is located near the fans as needed 7 Remove the fan on the far left 8 Attach the MFBU cable to the MFBU The other end of the cable attaches to the external RAID card when it is installed 91 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the additional Maintenance Free Backup Unit MFBU ...

Page 92: ...ign the tabs on the MFBU case with the mounting holes in the chassis 11 Slide the MFBU case towards the front of the appliance until the tabs engage with the mounting holes 92 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the additional Maintenance Free Backup Unit MFBU ...

Page 93: ...AID PCIe card and to connect it to the MFBU cable See Installing the external RAID controller card on page 93 Installing the external RAID controller card This section describes how to install the external RAID controller card 93 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 94: ...ly R2 and slot 1 Riser 2 is located next to the power supply 3 Remove the PCIe riser assembly as follows Disengage the two hooks 1 from the chassis slots 2 that secure the riser 2 assembly to the chassis 94 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 95: ...e the RAID controller card from the Expansion Storage Kit 5 Align the edge connector on the card with the bottom PCIe card socket or slot 1 The edge connector is keyed to install one way only 6 Firmly and evenly insert the card in the socket 7 Use the screw you removed earlier to secure the RAID controller card in the PCIe riser assembly 95 Adding 2U12 storage shelves to an operational NetBackup 5...

Page 96: ...ate cable from the kit 9 Connect the MFBU cable to the rear of the RAID controller card 10 Reinstall the riser into the chassis 96 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 97: ... chassis 2 Firmly push down on edges of the assembly to engage the mainboard connector with the riser 11 Replace the air duct as follows 97 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installing the external RAID controller card ...

Page 98: ...over forward until the cover slides into place Insert the four screws and secure 13 Reinstall the appliance into the rack as needed Toward the rear of the chassis locate the levers in the extensions on both sides of the appliance Push up and hold the levers to release the extension locking mechanism Slide the appliance into the rack Do not force the appliance into the rack If you disconnected the ...

Page 99: ...orage shelf in the bottom of the rack Install the appliance higher in the rack than the storage shelves Be sure to install all 2U12 shelves after 3U16 are installed closest to the appliance Storage shelf weight and dimensions Weight 28 kg 62 lbs Height 8 89 cm 3 5 approximately 2U Width 48 3 cm 19 Depth 63 0 cm 24 8 There must be a minimum depth of 76 cm 30 in between the front of the rack and the...

Page 100: ...he rack holes Be sure to use the same holes on each side of the rack 3 Place the left rail inside the rack Extend the front and back of the rail to fit into the rack 4 Secure the front pins 1 and the rear pins 3 5 Insert the screw 2 in the front of the rail Do not over tighten the screws 6 Repeat for the right rail 100 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Installi...

Page 101: ...nt of the rack on both sides of the shelf 13 Replace the end caps or attach the bezel to the front of the shelf Connecting the 2U12 shelves to an appliance or other storage shelves You can connect 2U12 shelves to an operational appliance or to existing 2U12 or 3U16 shelves Use the details in the following topics Connecting a 2U12 shelf to an appliance that does not have any shelves Connecting 2U12...

Page 102: ...ce that does not have any shelves This section describes how to connect the SAS2 SAS3 cables between the NetBackup 5230 appliance and the one 2U12 storage shelf To connect a single 3U16 storage shelf to an appliance 1 Obtain the two SAS2 SAS3 cables that ship with the 2U12 storage shelf 2 Locate the RAID controller in slot 1 of the appliance The controller has two SAS2 ports 3 Connect the SAS2 end...

Page 103: ...S2 end of the second cable to the right port in the RAID controller 6 Connect the SAS3 end of the same cable to port A in the bottom canister of the 2U12 storage shelf Port A is the rightmost port on the bottom canister SAS2 SAS3 cable 103 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 104: ...ect cabling as shown SAS2 SAS3 cable The SAS2 connectors attach to the appliance The SAS3 connectors attach to the storage shelf 2 Verify that the SAS3 connectors in the storage shelf are inserted in port A in the top and the bottom canister 3 Obtain two SAS3 cables 104 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other stora...

Page 105: ...the new shelf In the existing shelf connect port B in the bottom canister to port A in the bottom canister of the new shelf SAS2 SAS3 cable SAS3 cable 105 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 106: ...ect up to four 2U12 storage shelves with SAS3 cables as shown SAS3 cable SAS2 SAS3 cable 106 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 107: ...SAS2 SAS3 cable SAS3 cable 107 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 108: ...ith the correct cabling as shown SAS2 cable SAS2 connectors attach the appliance to the 3U16 storage shelf 2 Obtain two SAS2 SAS3 cables 3 Identify the SAS_OUT ports on each I O module in the 3U16 storage shelf A diamond shape identifies the SAS_OUT ports 108 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 109: ...le SAS2 SAS3 cable 5 Identify port A in the top and the bottom canister of the 2U12 storage shelf Note that the port labels A B and C are reversed in the two canisters 109 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 110: ...AS2 SAS3 cable You can add two additional 2U12 storage shelves to this configuration You cannot have more than four storage shelves of any type attached to the appliance 7 Obtain two SAS3 cables 110 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 111: ...w shelf From the first 2U12 shelf connect port B in the bottom canister to port A in the bottom canister of the new shelf SAS2 cable SAS2 SAS3 cable SAS3 cable 111 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 112: ...ing scenario to add a third 2U12 shelf SAS2 cable SAS2 SAS3 cable SAS3 cable 112 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 113: ...have a NetBackup 5230 appliance and two 3U16 storage shelves with the correct cabling as shown SAS2 cable SAS2 connectors connect the appliance and the 3U16 storage shelves 2 Obtain two SAS2 SAS3 cables 113 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 114: ...n each I O module in the 3U16 storage shelf A diamond shape identifies the SAS_OUT ports 114 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 115: ...e SAS2 SAS3 cables to the SAS_OUT ports on the 3U16 storage shelf SAS2 cable SAS2 SAS3 cable 115 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 116: ...anister of the 2U12 storage shelf Note that the port labels A B and C are reversed in the two canisters 116 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 117: ...cables to port A in the top and the bottom canister of the 2U12 storage shelf SAS2 cable SAS2 SAS3 cable 117 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 118: ... the first 2U12 shelf connect port B in the top canister to port A in the top canister of the new 2U12 shelf In the first 2U12 shelf connect port B in the bottom canister to port A in the bottom canister of the new 2U12 shelf 118 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 119: ...SAS2 cable SAS2 SAS3 cable SAS3 cable 119 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 120: ...t already has three storage shelves only supports one additional storage shelf The following diagram shows one 2U12 shelf and three 3U16 shelves 120 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Connecting the 2U12 shelves to an appliance or other storage shelves ...

Page 121: ...r supply input for the appliance and for the storage shelf is within one of these ranges 100 127 VAC at 50 60 Hz 200 240 VAC at 50 60 Hz 2 For each shelf obtain two power cords that are appropriate for your region and equipment 3 Locate the power sockets in the shelf 4 Connect one cable between each socket and a socket on the Power Distribution Unit PDU for your rack Note The following steps apply...

Page 122: ...not turned on correctly the appliance RAID controller may not recognize some storage units If you have turned off your appliance you can begin turning on storage shelves Use the following procedure to turn on the storage shelves in the required order To turn on the 2U12 storage shelves 1 Start with the storage shelf that is farthest in distance from the appliance 2 Flip on the power switches on ea...

Page 123: ... Green power cooling module ok Amber AC power fault Amber Fan fault Amber DC power fault The following table provides LED status details about the fans AC and DC power and the power cooling modules PCMs 123 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 124: ...fic PCM Off Off Off On AC power present in a PCM On Off Off On PCM fan out of tolerance Off Off On Off PCM fault over temp over voltage over current Off Off Off Flashing Standby mode Flashing Flashing Flashing Off PC firmware download 124 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 125: ...ere is a fault in the I O module canister The LED in the ID area is blue when each module is identified The LED in the green area with a white checkmark is green when functions are normal 125 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 126: ...ation of both LEDs provides the status Fault amber LED Activity green LED Status Off Off No cable present Off On Cable present no activity Off Blinking if one or more disk drives are active Cable present all links active On Off Critical fault Blinking at a rate of one second on and one second off Blinking if one or more disk drives are active Non critical fault 6 Move to the front of the storage s...

Page 127: ... is a system hardware fault The Module Fault LED Power Cooling Module cooling I O module status Red 3 fault may be associated with a fault on a Power Cooling Module PCM or on an I O module The Logical Status LED shows a change of status or a fault Typically these Logical status LED Amber 4 changes of status or faults are associated with the shelf s disk drives However the Logical Status LED can al...

Page 128: ...at provides information about the storage shelf Its primary function is to assist in the configuration of multiple storage shelves Unit Identification Display 5 128 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 129: ... Control panel power is on in Single beep then double beep N A On Amber On Green test state 5 seconds Power is on all functions are good None Off Off On Green Any PCM fault fan fault or an Power Cooling Module PCM fault LEDs N A On Amber On Green over or under Fan fault LEDs temperature issue Any I O module fault I O module LED N A On Amber On Green Enclosure logical fault None N A On Amber On Gre...

Page 130: ...e failure has occurred to cause loss of availability or redundancy Array in a failed or degraded state On N A On Green Array operating background function Arrays in an impacted state Flashing N A On Green Enclosure ID setting is different from start of day setting State Event System SES state S1 N A Flashing On 130 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on t...

Page 131: ... second on and one second off On Device identity On Off Drive slot fault On On Drive fault Power control circuit fault Blinks at a rate of one second on and one second off On Possible drive fault 10 Repeat these steps for each storage shelf Let each shelf initialize before you turn on the next shelf Initialization should take 2 minutes to 3 minutes 11 When all of the storage shelves are operationa...

Page 132: ...t The following indications are possible A solid amber LED indicates a disk fault A blinking amber LED indicates that a RAID rebuild is in progress The Activity LED 2 indicates the following The LED is not lit when the disk has spun down although power is on The LED is solid green when there is no disk activity although power is on The LED blinks green when the disk spins up The LED blinks green o...

Page 133: ...tton instantly restarts the appliance 4 NIC4 eth3 activity 5 NIC3 eth2 activity 6 NMI button This button triggers a non maskable interrupt All server data is lost 7 NIC1 eth0 activity 8 NIC2 eth1 activity 9 133 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 134: ...Number Status 10 4 Check the power supply module LEDs on the rear panel Each module has one LED 134 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance Turning on the hardware and verifying operation ...

Page 135: ... add new storage shelf disk space to a NetBackup appliance using the NetBackup Appliance Web Console To add new storage shelf disk space to a NetBackup appliance using the NetBackup Appliance Web Console 1 Launch the NetBackup Appliance Web Console and verify that the new storage devices appear on the Monitor Hardware page If the new storage devices do not appear check the cable connections and ma...

Page 136: ...ocated n TB Where n is the usable volume or disk space available in the new storage shelf Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu The following procedure describes how to add new storage shelf disk space to a NetBackup appliance using the NetBackup Appliance Shell Menu To add new storage shelf disk space to a NetBackup appliance using the NetBack...

Page 137: ...age view From the Storage menu enter Add and press Enter It displays the disks that are in a New Available state and can be added Copy a disk ID that is displayed 8 At the prompt enter add disk ID and press Enter disk ID is the disk ID that you copied Repeat step 7 and 8 to add each disk ID that is displayed 9 View the available storage space as follows Navigate to the Storage menu At the prompt e...

Page 138: ... film 17 serial number 18 A add disk space of additional storage shelf from NetBackup Appliance Shell Menu 136 from NetBackup Appliance Web Console 135 air duct appliance removing 52 87 replacing 61 97 air flow 16 appliance air duct removing 52 87 replacing 61 97 connecting to a 3U16 storage shelf 29 dimensions 14 DIMM installing 52 87 location 52 89 front panel 8 grounding studs 9 memory installi...

Page 139: ... port 43 IPMI configuration 42 prerequisites 19 M MFBU case 91 installing 55 90 location 92 P ports 2U12 storage shelf rear panel 84 appliance 28 power supplies 15 protective film removing from the 3U16 storage shelf 17 R rack rails 2U12 storage shelf 99 3U16 storage shelf 21 appliance 23 rear panel 2U12 storage shelf 11 3U16 storage shelf 10 appliance 9 S safety electrical 16 heavy equipment 26 p...

Page 140: ...validation continued appliance hardware checks 35 W weight 2U12 storage shelf 99 3U16 storage shelf 64 appliance 51 140 Index ...

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VERITAS NetBackup 5230, Hardware Installation Manual

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