RGA VeriFone Vx 570 Money Order Training Manual
10/26/2012
1
Package Contents and Unpacking
...................................................................................... 2
Chapter 1- Terminal Front Panel Features
........................................................................... 3
Chapter 2- Connecting the Document Printer and Terminal
.................................................. 4
Chapter 3- Loading the Thermal Paper into the Terminal
..................................................... 6
Chapter 4- Loading Money Order Documents into the Document Printer
.............................. 7
Document Error Messages ............................................................................................................. 9
Chapter 5- Terminal Operation
......................................................................................... 10
Entering Operator Passcode ......................................................................................................... 10
Chapter 6- Dispensing Money Orders
............................................................................... 11
Single Money Order ...................................................................................................................... 11
Multiple Money Orders .................................................................................................................. 12
Terminal Warning Messages………………………………………………………………………………….14
Chapter 7- Voiding Money Orders
.................................................................................... 15
Terminal Error Messages .............................................................................................................. 16
Chapter 8 - Print User Reports
......................................................................................... 17
Reprint .......................................................................................................................................... 17
Shift Summary Report ................................................................................................................... 18
Op Daily Summary Report ............................................................................................................ 18
Chapter 9- Executive Options
.......................................................................................... 19
Print Reports ................................................................................................................................. 19
Load Documents ........................................................................................................................... 21
Void Next Document ..................................................................................................................... 23
Close Out Documents ................................................................................................................... 24
Void Remaining Documents .......................................................................................................... 25
Operator Passcodes ..................................................................................................................... 26
Set System Clock .......................................................................................................................... 27
DialSend Wait Time ...................................................................................................................... 28
Primary Phone Number ................................................................................................................. 28
Miscellaneous VeriFone Functionality
.............................................................................. 28
Connection state/potential error codes on the terminal ................................................................. 29
Figure 1 –Terminal Front Panel & Features…………………………………………………………………3
Figure 2 – Document Printer Connections……………………………………………………………….....4
Figure 3 – Terminal Connectivity……………………………………………………………………………..4
Figure 4 – Terminal Side View………………………………………………………………………………..6
Figure 5 – Terminal Front View……………………………………………………………………………….6
Figure 6 – Document Printer Front…………………………………………………………………………...7
Figure 7 – Document Printer Paper Path…………………………………………………………………....8
Figure 8 – Document Printer Paper Path…………………………………………………………………..22
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