VX 600 B
LUETOOTH
A
GNOSTIC
I
NSTALLATION
G
UIDE
27
C
HAPTER
6
Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to
help you install and configure your VX 600 Bluetooth Agnostic successfully.
Typical examples of malfunction you may encounter while operating your VX 600
Bluetooth Agnostic and steps you can take to resolve them are listed in this
chapter.
If the problem persists even after performing the outlined guidelines or if the
problem is not described below, contact your local VeriFone representative for
assistance.
Device Does Not
Start
•
Ensure that the battery charge state is not below the critically low level.
•
Recharge the battery.
Device Display
Does not Show
Correct/
Readable Info
•
Recharge the battery.
•
Connect the VX 600 Bluetooth Agnostic into a known-good power supply (if
available) to see if this clears the problem.
•
If the problem persists, contact your local VeriFone representative for
assistance.
NOTE
The VX 600 Bluetooth Agnostic comes equipped with tamper-evident labels. The
VX 600 Bluetooth Agnostic unit contains no user serviceable parts. Do not, under
any circumstance, attempt to disassemble the device. Perform only those
adjustments or repairs specified in this guide. For all other services, contact your
local VeriFone service provider. Service conducted by parties other than
authorized VeriFone representatives may void any warranty.
CAUTION
Use only a VeriFone-supplied power pack. Using an incorrectly rated power
supply may damage the device or cause it not to work as specified. Before
troubleshooting, ensure that the power supply being used to power the device
matches the requirements specified on the bottom of the device. (See
, for detailed power supply specifications.) Obtain the appropriately
rated power supply before continuing with troubleshooting.