V
ERI
F
ONE
S
ERVICE
AND
S
UPPORT
Accessories and Documentation
40
VX 520 GPRS CTLS I
NSTALLATION
G
UIDE
V
E R
I
F
O
N E
C
O
N F
I D
E N
T I
A
L
TEM
PL
R
EV
F
c
Complete the Inquiry Contact Form at
http://www.verifone.com/aboutus/contact/contact_form.cfm
.
•
Address the Subject box with to “VeriFone MRA Dept.”
•
Reference the model and part number in the Note box.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
VeriFone serial number assigned to the VX 520 GPRS CTLS terminal you
are returning for service or repair (terminal serial numbers are located on
the bottom of the unit).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the VX 520 GPRS CTLS terminal).
Accessories and
Documentation
VeriFone produces the following accessories and documentation for the
VX 520 GPRS CTLS terminal. When ordering, please refer to the part number in
the left column.
•
VeriFone online store at
•
USA – VeriFone Customer Development Center, 800-VeriFone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
•
International – Contact your VeriFone representative
Printer Paper
Supplementary
Hardware
VeriFone Cleaning
Kit
Telephone Line
Cord
NOTE
One MRA number must be issued for each VX 520 GPRS CTLS terminal you
return to VeriFone, even if you are returning several of the same model.
VPN PPR 268-001-01-A
40 mm (1.57 in) diameter, 57 mm (2.24 in) wide
STA252-001-01-A Swivel
stand
STA252-005-01-A Wall-mount
stand
VPN 02746-01
Cleaning kit
VPN CBL000-001-01-A
2.1 meter (7 foot) telephone line cord, black, with
modular RJ-11-type connectors