V
ERIFONE
S
ERVICE
AND
S
UPPORT
Accessories and Documentation
30
K250 I
NSTALLATION
G
UIDE
•
Reference the model and part number in the Note box.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the K250 you are returning for service
or repair (device serial numbers are located at the back of the unit.)
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label at the
back of the K250).
Accessories and
Documentation
Verifone produces the following accessories and documentation for the
K250. When ordering, please take note of the part number.
•
Verifone online store
www.estore.verifone.com
•
USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
•
International – Contact your Verifone representative
Documentation
NOTE
One MRA number must be issued for each K250 you return to Verifone, even if
you are returning several of the same model.
K250 Certifications and Regulations
VPN DOC500-007-EN
K250 Quick Installation Guide
VPN DOC500-008-EN
