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Error Code
Error Code
Error
Notes
03
Braked
Brake is in braking state. Check and make sure the brake lever is
not stuck at braking. Change the brake lever if it doesn’t recover.
04
Open Throttle Fault
Throttle has not returned to the start-up position. Check if the
throttle gets stuck. Try to return the throttle to the start-up position.
05
Throttle Fault
Throttle may be damaged. Check if the cable or throttle is
damaged.
06
Low Voltage Protection
The battery voltage is too low to operate. Please charge the
battery properly.
07
Over Voltage Protection
The battery voltage is too high to operate. Check if incorrect
battery is used on the bike.
08
Motor Hall Signal Fault
The motor’s hall sensor wire has been disconnected or damaged.
Try to disconnect and reconnect the motor cable and check if it
recovers. If not, contact technical support for help.
09
Motor Phase Line Fault
The motor’s phase wire has been disconnected or damaged.
Try to disconnect and reconnect the motor cable and check if it
recovers.
If not, contact technical support for help.
10
Motor High Temperature
Fault
The motor has reached the highest allowable temperature.
Allow the motor to cool down before using the e-bike again.
11
Motor High Temperature
Fault / Motor Temperature
Sensor Fault
Allow the motor to cool down and check if it recovers;
The motor’s temperature sensor has become disconnected or
damaged. Contact technical support for help.
12
Controller Current Sensor
Fault
The controller’s current sensor has become disconnected or
damaged. Re-start to check if it recovers. Contact technical
support for help.
14
Controller High
Temperature Fault
The controller has reached the highest allowable temperature.
Allow the controller to cool down before using the e-bike again.
15
Controller Temperature
Sensor Fault
The controller’s temperature sensor has become disconnected or
damaged. Contact technical support for help.
21
Motor Speed Sensor Fault
The motor’s speed sensor has become disconnected or damaged.
Check if the motor cable is loose. Disconnect and re-connect the
cable. If it doesn’t recover, contact technical support for help.
27
Controller Over-current
Protection
Current is higher than controller’s maximum acceptable current
value. Contact technical support.
30
Communication Fault
Poor connection between the controller and the display. Check all
cable connectors. Check for corrosion damage.
35
Controller 15V Conversion
Module Fault
The current of conversion module inside the controller is lower
than 15V. Conversion module fault. Contact technical support.
