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7 Maintenance and fault rectification
Conductive probe EL 2 •
54461-EN-220324
7 Maintenance and fault rectification
7.1 Maintenance
If the device is used properly, no special maintenance is required in
normal operation.
The cleaning helps that the type label and markings on the instrument
are visible.
Take note of the following:
•
Use only cleaning agents which do not corrode the housings, type
label and seals
•
Use only cleaning methods corresponding to the housing protec-
tion rating
7.2 Rectify faults
The device offers maximum reliability. Nevertheless, faults can occur
during operation. These may be caused by the following, e.g.:
•
Sensor
•
Process
•
Voltage supply
•
Signal processing
You can find information on fault rectification in the operating
instructions manual of the corresponding controller.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no.
+49 1805 858550
.
The hotline is manned 7 days a week round-the-clock. Since we offer
this service worldwide, the support is only available in the English
language. The service is free, only standard call charges are incurred.
7.3 How to proceed if a repair is necessary
You can find an instrument return form as well as detailed information
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
In case of repair, proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Ask the agency serving you to get the address for the return ship-
ment. You can find the agency on our homepage.
Maintenance
Cleaning
Causes of malfunction
Fault rectification
24 hour service hotline
