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• Check the “Overview” section on pages 14 and 15 to
make sure that all parts are included with your machine. If
not contact us, see “Acessories” on page 25.
• The plug may not be fully pushed into the electrical socket.
• The motor thermostat may have tripped. If this has happened,
unplug the vacuum cleaner. Remove and empty the dirt container
and check the hose for blockages. Clean the filters and allow
the vacuum cleaner to cool for approximately 1 hour (if you have
washed the filters you will need to wait 24 hours for the filters to
fully dry before putting them back into the vacuum cleaner).
• The dirt container may be blocked, empty the dirt container.
Go to “Maintenance” on page 21.
• The dirt container may not be correctly fitted, remove the dirt
container from the vacuum cleaner and check it’s assembled
correctly, refit ensuring it’s locked into place.
• The dirt container may be blocked, empty the dirt container.
Go to “Maintenance” on page 21.
• The filter may be clogged, clean the filter.
Go to “Maintenance” on page 22.
• There may be a blockage in the hose/tube. Disconnect from
the vacuum cleaner and carefully remove any blockages.
Go to “Maintenance” on page 23.
Solution
Problem
Troubleshooting
There is an
accessory missing
Why does my vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
Why is dust escaping
from the vacuum?
WARNING:
To reduce the risk of personal injury, unplug the stick vac before performing maintenance/
troubleshooting checks.