Vaisala WAC151, User Manual, Page: 23 / 26

Technical support
Contact Vaisala technical support at helpdesk@vaisala.com . Provide at least the
following supporting information as applicable:
• Product name, model, and serial number
• Software/Firmware version
• Name and location of the installation site
• Name and contact information of a technical person who can provide further
information on the problem
For more information, see www.vaisala.com/support .
Warranty and product returns
For standard warranty terms and conditions, see www.vaisala.com/warranty .
Please observe that any such warranty may not be valid in case of damage due to normal wear
and tear, exceptional operating conditions, negligent handling or installation, or unauthorized
modifications. Please see the applicable supply contract or Conditions of Sale for details of the
warranty for each product.
1. Read the warranty information.
2. Contact Vaisala technical support and request a Return Material Authorization (RMA) and
shipping instructions.
Always request the RMA before returning any faulty material.
Provide the failure report as requested.
Recycling
Recycle all applicable material.
Follow the statutory regulations for disposing of the product and packaging.
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