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CLIO Service Manual

CLIO Diagnostics

4. CLIO

D

IAGNOSTICS

This chapter details diagnostic procedures to be followed when a CLIO unit is returned for
service due to a specific complaint. Each procedure is laid out as a flow chart.

4.1. CLIO

P

OWERS

O

N

–

D

ISPLAY

A

BSENT

(P

ROCEDURE

1)

Adjust brightness and

contrast

Fixed?

Go to Final Test

Procedure

Y

N

Tap keyboard and touch

screen; listen for audio

Audio?

Go To Procedure 4

Go To Procedure 2

Y

N

4-1

The information contained in this document is confidential and the sole property of Vadem Inc. Written
permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

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Summary of Contents for Clio

Page 1: ...CLIO SERVICE MANUAL Version D May 5 2005 PART PI 000060 01 AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 2: ...INS CONFIDENTIAL AND PROPRIETARY INFORMATION OF VADEM INC IT MAY BE DISCLOSED ONLY TO VADEM EMPLOYEES WITH A NEED TO KNOW IT MAY NOT BE DISCLOSED OUTSIDE OF VADEM WITHOUT PRIOR APPROVAL FROM A VADEM EXECUTIVE OFFICER AND PRIOR EXECUTION BY THE RECIPIENT OF A NONDISCLOSURE AGREEMENT APPROVED BY VADEM GENERAL COUNSEL ii The information contained in this document is confidential and the sole property...

Page 3: ...fic keyboard keys are depicted in square brackets and are capitalized for example ESC If more than one key should be pressed simultaneously the notation will appear as KEY1 KEY 2 for example ALT F4 NOTE The notation tap may appear in this document It signifies a stylus or finger tapping a touch screen Buttons and knobs are depicted in round brackets and are capitalized and italicized for example R...

Page 4: ...nels support 1 11 1 12 POWER 1 11 1 12 1 AC 1 11 1 12 2 Main Battery 1 12 1 12 3 Backup Battery 1 12 1 12 4 Charging Indicator 1 12 1 13 ON OFF SWITCH 1 12 1 13 1 Reset Switch 1 12 1 14 AUTO HIBERNATE 1 13 1 14 1 Power Control Panel Support 1 13 1 15 HINGE MECHANISM 1 13 1 15 1 Latch 1 13 1 15 2 Cover Closed Tablet Switches 1 14 1 15 2 1 Overview 1 14 1 15 2 2 Cover closed switch 1 14 1 15 2 3 Tab...

Page 5: ...CEDURE 8 4 8 4 9 NO AUDIO PLAYBACK PROCEDURE 9 4 9 4 10 KEYBOARD INOPERATIVE PROCEDURE 10 4 10 4 11 TOUCH SCREEN INOPERATIVE PROCEDURE 11 4 11 4 12 INFRARED INOPERATIVE PROCEDURE 12 4 12 4 13 MODEM INOPERATIVE PROCEDURE 13 4 13 4 14 SERIAL PORT INOPERATIVE PROCEDURE 14 4 14 4 15 NOTIFICATION LED INOPERATIVE PROCEDURE 15 4 15 4 16 NOTIFY BUTTON INOPERATIVE PROCEDURE 16 4 16 4 17 BATTERY LED NOT LIG...

Page 6: ...NIT REMOVE REFIT 5 11 5 16 1 ROM PWB Unit Removal 5 11 5 16 2 ROM PWB Unit Refit 5 12 5 17 MODEM PWB UNIT REMOVE REFIT 5 12 5 17 1 Modem PWB Unit Removal 5 12 5 17 2 Modem PWB Unit Refit 5 12 5 18 INVERTER PWB UNIT REMOVE REFIT 5 12 5 18 1 Inverter PWB Unit Removal 5 12 5 18 2 Inverter PWB Unit Refit 5 13 5 19 DISPLAY CONNECTION FPC REMOVE REFIT 5 13 5 19 1 Display Connection FPC Removal 5 13 5 19...

Page 7: ...VE REFIT 5 18 5 28 1 IR Lens Removal 5 18 5 28 2 IR Window Refit 5 18 6 STANDING SERVICE PROCEDURES 6 1 6 1 LCD SUPPORT PROCEDURE 6 1 6 1 1 Material Required 6 1 6 1 2 Procedure 6 1 vii The information contained in this document is confidential and the sole property of Vadem Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 ant...

Page 8: ...nt may be extracted to form portions of other documents Audience The audience for this document is primarily Vadem authorized Clio service centers and or other external parties as deemed fit by Vadem management viii The information contained in this document is confidential and the sole property of Vadem Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTH...

Page 9: ...A M Speaker M ic A udio P ow er M ain P ow er P C M C IA P ow er S ystem P ow er L C D P ow er M odem P ow er 256K V ideo B uffer 1 2 CPU The CLIO uses the VR4111 MIPS CPU running at various speeds depending on how it is configured Refer to the following table CLKSEL 2 0 CPU Core Freq BUSCLK Freq 000 49 1MHz 6 13 001 62 1MHz 5 17 010 65 4MHz 5 45 011 69 3MHz 5 77 100 78 5MHz 6 54 1 1 The informati...

Page 10: ... 1 Backup or synchronize CLIO by docking the unit and using H PC Explorer tools 2 Remove main battery and AC power 3 Remove and discard the old ROM set 4 Install the new ROM set 5 Replace battery and optionally AC power 6 Perform a hard reset 7 Power on unit 8 Restore from backup 1 3 2 RAM CLIO supports a single custom RAM module which can house 16MB or 32MB of EDO RAM The RAM module mounts on the...

Page 11: ... slot supports Off 3 3 and 5V for Vcc and Off CLIO only supports ATA Flash cards since support is not included for 12V The PC Card slot supports the following memory cards SRAM Card These use the DOS FAT file system and are limited to 64Mb maximum ATA Flash Card These cards also use the DOS FAT system their maximum size is the IDE Limit See section 1 23 for details on the types of cards supported ...

Page 12: ...specification because it is not an externally exposed slot 1 7 EEPROM CLIO contains a 2K serial EEPROM This is an internal feature used by Vadem engineering to store system and user data Data stored in the EEPROM is not accessible by any software application unless the application has been developed by or in partnership with Vadem engineering Possible data to be stored include serial number manufa...

Page 13: ... u s e 3 2 b i t m o d e 1 3 F F F F F F 1 7 F F F F F F 1 B F F F F F F 1 F F F F F F F 1 F C 0 0 0 0 0 B o o t E n t r y 1 3 0 0 0 0 0 0 1 7 0 0 0 0 0 0 1 B 0 0 0 0 0 0 1 F 0 0 0 0 0 0 1 6 F F F F F E 1 2 0 0 0 0 0 0 1 6 0 0 0 0 0 0 1 A 0 0 0 0 0 0 1 E 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 5 0 0 0 0 0 0 1 9 0 0 0 0 0 0 1 D 0 0 0 0 0 0 1 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 S e e N o t e 1 4 0 0 0 0 0 0 1 8 0 0...

Page 14: ...AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 15: ...the Jupiter Specification for details 1 10 1 CALIBRATION The user must be able to calibrate the touch panel The calibration process allows the user to select a series of targets to fine tune the accuracy of the touch panel Calibration occurs during the initial setup after a full reset of the CLIO unit The user can re calibrate at any time by using the Stylus control panel or by pressing CTRL ALT 1...

Page 16: ...ey repeat The user may turn auto repeat on and off via software control The keyboard must support separate key down and key up events The keyboard should support audio feedback on key down events Minimum of 2 key rollover for all keys must be supported Chording keys must always support a minimum of 3 key rollover in order to support double chording such as CTRL SHIFT character The keyboard must no...

Page 17: ...ode Characters 6 App Specific Unicode Characters Unicode Characters 7 App Specific Unicode Characters Unicode Characters 8 App Specific Unicode Characters Unicode Characters 9 App Specific Unicode Characters Unicode Characters 0 App Specific Unicode Characters Unicode Characters App Specific App Specific App Specific App Specific Contrast Contrast App Specific Contrast Contrast App Specific App Sp...

Page 18: ...aunching Help associated to the window with focus 1 11 3 KEYBOARD LAYOUT The following table depicts the approximate CLIO keyboard layout ESC 1 2 3 4 5 6 7 8 9 0 Brt _ Brt DEL BS TAB Q W E R T Y U I O P CAPS LOCK A S D F G H J K L ENTER SHIFT Z X C V B N M Cnt Cnt PgUp SHIFT CTRL ALT SPACE FN Hom e PgDn End NOTES Second ALT key right side of space bar may be used for Windows Menu key if required f...

Page 19: ...ays use between charges CLIO has three power modes active standby and hibernate Active mode is when the unit is on and the CPU is not idle Standby mode is when the unit is on but the CPU is idle This can occur for example between keystrokes while the user is typing in a word processor From the user s frame of reference there is no difference between active and standby modes Hibernate mode is when ...

Page 20: ...whether the unit is open or closed The Charging Indicator has two color states Green and Orange It is housed within the Notification Switch see section 1 20 1 so that the user can press the switch to turn off the low battery warning Charging Indicator CLIO State User Action Charging Indicator After Action Off Not charging Battery at 10 Orange Solid Charging not fully charged Green Solid Charging f...

Page 21: ...kup battery indicating Good Low or Very Low Power On Off Options Possible values Default Setting Touch screen to power on selected not selected not selected Power on when opening case SELECTED NOT SELECTED not selected Hibernate after X minutes 1 3 5 10 not selected 5 Don t hibernate if on AC power selected not selected not selected NOTE The control panel will use the term suspend instead of hiber...

Page 22: ...reen facing the keyboard 1 15 2 3 TABLET SWITCH The tablet switch indicates when the LCD is facing up i e facing the outside of the case 1 16 CLIO CONFIGURATIONS The following describes various CLIO states based upon combinations of switch settings These represent static conditions The next sections describe the dynamic interaction between these conditions 1 16 1 USER OPTIONS The user can control ...

Page 23: ...in the act of lifting the cover from tablet mode sets a power on interrupt which the Vr4111 services If power was OFF to the CLIO and the user had selected the Manual option for the Tablet Power Option see section 1 16 2 then the power should remain OFF In order to do this the driver servicing the Cover Closed Switch or the call to the driver that turns on System Power checks for this condition an...

Page 24: ...rnal modem on COM5 1 18 2 RJ11 CONNECTOR To support the internal software modem the CLIO has a standard RJ11 connector on the side of the unit 1 18 3 SERIAL DOCKING CONNECTOR CLIO has a standard RS232 serial port used for standard serial peripherals and by the dock accessories The port is mapped to the Vr4111 s COM1 and accessed via a slim serial connector or the CLIO Travel Dock or Desk Dock The ...

Page 25: ...ervice acknowledge the notification event 14 9VDC IN To provide power to CLIO when docked 15 GND 16 GND 17 Connects Chassis GROUND 18 Connects Chassis GROUND 1 19 INFRARED CLIO s hardware supports Fast Infrared FIR up to 4 0 Mbits sec Presently however the IR software supports only lower speeds 1 19 1 FIR WINDOW A window is provided for the FIR module located on the side of the CLIO unit 1 20 NOTI...

Page 26: ...1 TRAVEL DOCK The Travel Dock is designed to be lightweight and small enough to be used when traveling The Travel Dock allows the user to connect to the serial port of the PC begin synchronization and begin recharging CLIO all in one step The Travel Dock is also designed to be a low cost option for purchasing a second docking station for user who travels between work and home The Travel Dock clips...

Page 27: ...provides support for powered PC Cards while in Hibernate mode in order to support cards such as pager cards that must be able to receive messages when CLIO is in hibernate mode This functionality is programmable so that only cards requiring power when CLIO is in Hibernate mode are actually drawing it from the CLIO A dummy PC Card will be shipped with the system so that it can prevent dust from get...

Page 28: ...odem Analog Microcom TravelCard 28 8P Modem Analog Microcom TravelCard FAST 28 8P Modem Analog Motorola Montana 33 6 Modem Analog Motorola SecurID V 34 Modem Analog Practical Peripherals ProClass PC144T2 Modem Analog Practical Peripherals ProClass PC288T2 Modem Analog Simple Technology 33 6 Communicator Modem Analog US Robotics Megahertz PC Card Modem XJ1144 Modem Analog US Robotics Megahertz PC C...

Page 29: ...rd P CF004 PA Storage Flash Memory PNY Electronics VersaCard P CF008 PA Storage Flash Memory PNY Electronics VersaCard P CF015 PA Storage Flash Memory SanDisk 10Mb FlashDisk Storage Flash Memory SanDisk 20Mb FlashDisk Storage Flash Memory SanDisk CompactFlash 10Mb Storage Flash Memory SanDisk CompactFlash 15Mb Storage Flash Memory SanDisk CompactFlash 2Mb Storage Flash Memory SanDisk CompactFlash ...

Page 30: ...PCMCIA ATA Flash 4Mb Storage Flash Memory Simple Technology PCMCIA ATA Flash 8Mb Storage Flash Memory Verbatim 20Mb 1 24 REAL TIME CLOCK The NEC VR4111 contains an integrated real time clock 1 22 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 41...

Page 31: ...ion Three below Additionally each service procedure references parts by both name and number so as to have a ready visual reference 49 46 31 31 48 45 24 BATTERY 29 photo 1 Battery Removal 2 1 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 78...

Page 32: ...oval 67 54 photo 3 ROM RAM Modules 2 2 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 33: ...oto 4 Left Hinge Arm Disassembly 2 3 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 34: ...to 5 Right Arm Disassembly 2 4 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 35: ...to 6 Hinge Arms 44 43 photo 7 Lower Hinge Bracket 2 5 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 36: ...o 8 Bottom Exterior 2 6 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 37: ...ws misc 31 38 45 photo 10 Lower Keyboard Housing Feet 2 7 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 38: ...3 33 36 16 photo 12 Lower Housing Removed 2 8 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 39: ... 34 35 39 46 photo 14 Inside Keyboard Lower Housing 2 9 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 40: ...Speaker Detail 2 10 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 41: ...oard Housings 2 11 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 42: ... 60 62 61 photo 18 Motherboard Switches 2 12 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 43: ... 56 photo 20 Reed Switches 2 13 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 44: ... photo 22 Flex Circuit 2 14 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 45: ...7 66 photo 23 LCD Assembly 2 15 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 46: ... 24 LCD Screen Assembly w Hinge 2 16 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 47: ...B Assembly w Microphone 2 17 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 48: ... Inverter PWB Parts 2 18 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 49: ...7 LCD Plastics 2 19 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 50: ...0 47 photo 29 Display Bumpers Scratch Protectors 2 20 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 51: ...ists spare parts kits part numbers Sk Desc lists spare parts kit names Incl lists part numbers for parts within a spare parts kit Rev part revision code if any Part Desc description of parts within spare parts kits Refer to the photographs in Chapter Two The numbered items in the photographs correspond to parts tabulated in the table and vice versa Quan quantity of each part included in the given ...

Page 52: ...Y 200 000125 A1 BUSHING DISPLAY 4 10 660 000743 01 SK MAGNET REED SWITCH 113 00265 1 MAGNET REED SWITCH ACTUATOR 3X10X1 5MM 5 20 660 000744 01 SK MICROPHONE CONDENSER 114 000002 0 MICROPHO NE CONDEN SER 6 0X3 4MM WITH WIRE 6 5 200 000264 A1 MICROPHO NE BOOT 7 5 600 000745 01 SK FLEX CABLE ASSY 116 000525 01 A CABLE FLEX ASSY 8 1 660 000746 01 SK SCREW M2 0X6 0 PHILLIPS 3 2 The information containe...

Page 53: ...PHILLIPS WASHER HEAD WHITE ZINC for LCD case 10 20 660 000748 01 SK ASSY BACK LIGHT 600 000002 2 23 ASSY BACK LIGHT INVERTER PCB 11 5 200 000118 A1 ON OFF BUTTON 12 5 200 000129 A1 TOUCH TABLET FLEX CIRCUIT GASKET 13 5 201 000133 A1 CLAMP UPPER TOUCH TABLET CIRCUIT 14 5 3 3 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obta...

Page 54: ...ATI ON PAN HEAD BLACK ZINC 17 20 660 000751 01 SK WASHER 3 WAVE SPRING 122 000009 0 WASHER 3 WAVE SPRING 3 3X5 5X0 28 18 20 660 000752 01 SK COSMETIC PLUG FRONT RIGHT 200 000014 A1 COSMETIC PLUG FRONT RIGHT 19 20 660 000753 01 SK COSMETIC PLUG FRONT LEFT 200 000015 A1 COSMETIC PLUG FRONT LEFT 20 20 660 000754 01 SK COSMETIC PLUG RIGHT REAR 3 4 The information contained in this document is confiden...

Page 55: ...01 SK ARM LOWER LEFT 200 000013 02 A ARM LOWER LEFT SIDE CLIO 25 5 660 000759 01 SK ARM LOWER RIGHT 200 000012 02 A ARM LOWER RIGHT SIDE CLIO 26 5 660 000760 01 SK ARM UPPER 201 000132 02 A ARM UPPER CLIO 27 1 660 000764 01 IR LENS VADEM 200 000003 A1 IR LENS 28 20 660 000765 01 SK NOTIFICATION BUTTON 200 000122 A1 NOTIFICATI ON BUTTON 29 29 660 000766 01 SK DISPLAY BUMPER 3 5 The information cont...

Page 56: ...4 000001 0 SPEAKER 32OHM 20MM DIA 34 5 660 000771 01 SK SPEAKER RETAINING BRACKET 201 000135 A1 SPEAKER RETAINING BRACKET 35 10 660 000772 01 SK PCMCIA DUMMY CARD 200 000117 A1 PCMCIA DUMMY CARD 36 10 660 000773 01 SK SCREW M3 0X6 0 PHILLIPS 122 000268 0 SCREW M3 0X6 0 PHILLIPS AND SLOTTED COMBINATI ON PANHEAD BLACK ZINC 37 20 660 000774 01 SK SCREW K2 2X7 0 3 6 The information contained in this d...

Page 57: ... SK FOOT SUPPORT 200 000020 A1 FOOT SUPPORT 41 20 660 000779 01 SK SCREW K2 2X4 5 PT 122 000265 0 SCREW K2 2X4 5 PT PHILLIPS PAN HEAD BLACK ZINC 42 20 660 000780 01 SK HINGE BASE ARM DETENTING 124 000502 01 A1 HINGE BASE ARM DETENTING 43 10 201 000271 A1 HINGE BASE BRACKET 44 10 660 000781 01 SK BASE ENCLOSURE BOTTOM 200 000001 02 A BASE ENCLOSUR E BOTTOM CLIO 45 5 3 7 The information contained in...

Page 58: ... ROM DOOR CLIO 49 5 660 000789 01 SK ASSY PCB MOTHERBOARD 600 000685 01 C ASSY PCB MOTHERBO ARD F PRIME 50 1 660 000790 01 SK ASSY NOTIFICATION 600 000006 1 02 ASSY NOTIFICATI ON BOARD 51 5 128 000575 01 A1 INSULATOR NOTIFICATI ON PCA 52 5 116 000010 0 FLEX CABLE 2 54 PITCH 5 CONDUCTO RS LENGTH 100MM 53 5 660 000791 01 SK ASSY PCB DRAM 16MB 3 8 The information contained in this document is confide...

Page 59: ...BATTERY COIN CELL 120 000198 0 BATTERY COIN CELL 57 5 660 000796 01 SK CONNECTOR RJ 11 121 000002 1 CONNECTO R RJ 11 JACK HIROSE 58 5 660 000797 01 SK SWITCH CHIP PUSH SPST 113 000003 0 SWITCH CHIP PUSH SPST 59 10 660 000798 01 SK SWITCH TACK MOMENTARY 113 000002 0 SWITCH TACT MOMENT NORMAL OPEN J TYPE 60 10 660 000799 01 SK SWITCH DETECTOR 3 9 The information contained in this document is confide...

Page 60: ...64 10 660 000802 01 SK CONNECTOR DC POWER 121 00010 0 CONNECTO R DC POWER 1 PIN 65 10 660 000868 01 DISPLAY LCD W TOUCH PANEL 640X480 COLOR VADEM 115 000478 00 LCD DISPLAY 66 1 660 000912 01 MASK ROM ASSY 24MB VADEM 600 000609 01 MASK ROM BOARD ASSEMBLY 24MB 67 5 660 001063 01 PHONE CABLE VADEM 116 000261 CABLE PHONE 6 RJ 11 TO RJ 11 NS 20 3 10 The information contained in this document is confide...

Page 61: ...ON SCRATCH PROTECTOR 127 000496 01 SCRATCH PROTECTO R 68 20 660 0001134 01 SPACER SUPPORT LCD 200 001120 01 SPACER SUPPORT LCD NS 20 3 11 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information ...

Page 62: ...AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 63: ...WERS ON DISPLAY ABSENT PROCEDURE 1 Adjust brightness and contrast Fixed Go to Final Test Procedure Y N Tap keyboard and touch screen listen for audio Audio Go To Procedure 4 Go To Procedure 2 Y N 4 1 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDE...

Page 64: ...eck for visible deformity or damage and replace parts as appropriate if any Fixed Reset the unit Fixed Replace Display Connection FPC Fixed Replace Backlight Inverter PWB Fixed Replace LCD Unit Fixed Replace ROM PWB Unit Fixed Replace RAM PWB Unit Fixed Replace Main PWB Go to Final Test Procedure Y N N Y N Y Y N Y N Y Y Y N N N Y Y N N Y 4 2 The information contained in this document is confidenti...

Page 65: ...up when first turned on or after both batteries have been fully discharged The problem randomly affects approximately 3 of early production units and occurs when the user attempts the initial power on and or when the main battery and the backup battery are BOTH fully depleted of all power The Clio unit is shipped with the battery installed which minimizes power drain so full power depletion is ver...

Page 66: ...Inverter PWB Unit Fixed Replace Display Connection FPC Fixed Replace LCD Unit Fixed Reset Unit Fixed Replace Main PWB Unit Go to Final Test Procedure Y Y Y Y Y Y N N N N N N 4 4 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthony...

Page 67: ...s powered up Power Go To Procedure 3 Go To Procedure 2 Replace Display Connection FPC Fixed Go To Final Test Procedure Replace Inverter PWB Unit Fixed Replace Main PWB Y N Y N Y N 4 5 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 a...

Page 68: ...ck charging Verify Battery Pack contacts in good condition Satisfactory Replace Main PWB Unit Verify Battery Pack charge Battery Pack charged Verify contacts contacting Battery Pack Satisfactory Verify Battery Pack charge Battery Pack charged Look for damaged components Damage Replace Main PWB Replace Damaged Components as appropriate Verify Battery Pack charge Battery Pack charged N Y N Y N Y N Y...

Page 69: ...harging Verify Battery Pack contacts in good condition Satisfactory Replace Main PWB Unit Verify Battery Pack charge Battery Pack charged Verify contacts contacting Battery Pack Satisfactory Replace Main PWB Verify Battery Pack charge Battery Pack charged Look for damaged components Damage Replace Main PWB Replace Damaged Components as appropriate Verify Battery Pack charge Battery Pack charged N ...

Page 70: ...To Final Test Procedure Replace Display Connection FPC Fixed Replace Inverter PWB Fixed Reset Unit Fixed Replace Main PWB N Y Y N Adjust Volume Gain Fixed Y N N Y Y N N Y Y N 4 8 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthon...

Page 71: ...eaker wires connected Plug speaker wires to Main PWB Replace Speaker Fixed N Y N Y Fixed Replace Main PWB N Y 4 9 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 72: ...re insert keyboard connectors Fixed Replace Keyboard Unit Fixed Reset Unit Fixed Replace ROM PWB Fixed Replace RAM PWB Replace Main PWB Fixed Y N Y N Y N Y N Y N 4 10 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandho...

Page 73: ...ection FPC Fixed Replace Inverter PWB Unit Fixed Replace Main PWB Replace LCD Unit Fixed Reset the unit Fixed Y N Y Y Y Y N N N N 4 11 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 74: ...eset Unit Replace ROM PWB Unit Fixed Fixed Replace RAM PWB Unit Fixed Replace Main PWB Unit N Y Y N N Y 4 12 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 75: ...ixed Fixed Replace Modem PWB Unit Fixed Reset Unit Fixed Replace ROM PWB Unit Fixed Replace RAM PWB Unit Fixed Replace Main PWB Unit N Y Y N N Y Y N N Y Y N 4 13 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome ne...

Page 76: ...ged external parts Fixed Fixed Reset Unit Fixed Replace ROM PWN Unit Fixed Replace RAM PWB Unit Fixed Replace Main PWB Unit N Y Y N Y N N Y Y N 4 14 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 77: ...age Replace Indicator PWB wires Fixed Replace Indicator PWB Unit Fixed Go to Final Test Procedure Reset Unit Fixed Replace ROM PWB Replace RAM PWB Fixed Replace Main PWB Unit Fixed Y N Y N N Y Y N Y N Y N 4 15 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHON...

Page 78: ...ge Replace Indicator PWB wires Fixed Replace Indicator PWB Unit Fixed Go to Final Test Procedure Reset Unit Fixed Replace ROM PWB Replace RAM PWB Fixed Replace Main PWB Unit Fixed Y N Y N N Y Y N Y N Y N 4 16 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY...

Page 79: ...m Y N Check Indicator PWB for loose solder broken wires and connections Replace Indicator PWB wires Replace Indicator PWB Unit Reset Unit Replace RAM PWB Replace Main PWB Unit Damage Fixed Fixed Fixed Replace ROM PWB Fixed Fixed other damage Replace damaged parts as appropriate Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N 4 17 The information contained in this document is confidential and the sole prop...

Page 80: ...er PWB Unit With unit powered on flex both hinges Tap and vibrate the unit and LCD screen Screen flickering Replace Display Connection FCP Go to Final Test Procedure Screen flickering Replace backlight flex wires Screen flickering Replace LCD Unit Y N Y N Y N N Y Y N 4 18 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtain...

Page 81: ...tacting Battery Pack Adjust contacts Verify Battery Pack contacts in good condition Replace Main PWB Unit Satisfactory Satisfactory Replace Battery Pack Satisfactory N Y N Y N Y 4 19 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 an...

Page 82: ...ed Replace Main PWB Unit Y N Ensure Dummy Card is removed Fixed Ensure PC Card is inserted properly right side up contacts facing towards unit Fixed Y N Y N 4 20 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome ne...

Page 83: ...ce upper hinge Fixed Remove Lower Arms to ensure Display Connection FCP is not binding Satisfactory Reroute or replace Display Connection FCP as appropriate Fixed Ensure backlight wires are not binding Satisfactory Reroute or replace backlight wires as appropriate Fixed Replace Metal Arm Y N N Y N Y N Y N Y N Y N Y N Y N Y N Y 4 21 The information contained in this document is confidential and the...

Page 84: ...lace ROM PWN Unit Fixed Replace RAM PWB Unit Fixed Replace Main PWB Unit N Y N Y 4 22 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 85: ... Fixed Y N Follow appropriate troubleshooting procedure s Evaluate malfunction s Fixed Y N 4 23 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

Page 86: ...Document Failed Test s Perform all procedures listed in Section 6 of this manual Standing Service Procedures Refer to CLIO Manufacturing Test User Guide document DM 000125 01 Run Station Four tests All Tests passed Unit repaired Y N 4 24 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this in...

Page 87: ...C201 or equivalent Soldering iron tip Weller PTR7 700F screwdriver tip 1 16 or equivalent Solder Kester 245 0 020 or equivalent Blade X Acto or equivalent Tape 3M masking 3 8 or equivalent Pliers miniature needle nose Pliers standard slip joint WARNING SOLDERING IRONS POSE POTENTIALLY SERIOUS BURN AND OR FIRE HAZARDS AND CAN DAMAGE SENSITIVE ELECTRONIC COMPONENTS IF USED IMPROPERLY ADDITIONALLY HO...

Page 88: ...may already have resulted in data loss on the CLIO unit being serviced Should it be impossible to preserve data stored on the CLIO unit document the reasons for this as part of any established service write up procedure 5 5 CARING FOR CLIO COMPONENTS CLIO is designed to be a sturdy unit however it is composed of numerous components some of which are small fragile or both To protect these component...

Page 89: ...s down on the flat side to snap the cover into place Note that the CLIO unit will not power on unless the Battery Door 48 is properly inserted 5 7 ROM RAM COVER REMOVE AND REFIT Please refer to photos 2 and 3 in Chapter 2 5 7 1 ROM RAM COVER REMOVAL 1 Locate the CLIO s ROM RAM Cover 49 in the middle of the CLIO unit shield shaped 2 Using a 2 Phillips screwdriver remove the screw 37 holding the ROM...

Page 90: ...ecure location 9 Remove the two hinge arm halves 26 26 by lifting them straight up and away from the CLIO unit 10 Locate the six Torx head screws 38 two flanking the ROM RAM Cover location two along the left and right edges of the CLIO Keyboard Base Bottom and two in the far corners where the rubber feet were removed 11 Remove the six Torx head screws 38 using a 6 Torx head screwdriver 12 Locate t...

Page 91: ...lots on the left and right edges of the CLIO 6 Insert the Indicator Lens 29 into its slot in the middle of the CLIO s front edge the side facing away from you Insert the IR Lens 28 into its slot on the CLIO s side 7 Gently work your way around the CLIO inserting and fastening the various tabs and slots to mate the two halves of the CLIO Keyboard Base 45 Use caution to avoid displacing the various ...

Page 92: ... silver metal plate and gently lift it approximately five millimeters to separate it from the Keyboard Base Top 47 Use extreme caution to avoid bending or breaking the Indicator PWB Unit ribbon cable 53 or the keyboard ribbon cable connectors 5 With your right hand grasp the keyboard assembly 40 gently but firmly With your left hand grasp the Main PCB Unit 50 gently but firmly In unison lift the t...

Page 93: ...Unit 50 and Keyboard Assembly 40 line up with the screw holes in the Keyboard Base Top 47 9 Using tweezers or a pair of miniature needle nose pliers gently insert the Indicator PWB Unit 51 52 into its slot in the center of the front facing away from you edge of the Keyboard Base Top 47 10 Follow the Keyboard Base Bottom refit procedure above 5 10 DISPLAY TOP REMOVE REFIT Please refer to photos 4 6...

Page 94: ...ay Bezels 1 2 and that they are not pinched between the two halves 3 Using either tweezers or miniature needle nose pliers gently spread open the slot on the bushings 4 and thread the bushings 4 over the flex circuit and wires taking care not to damage the flex circuit 8 and wires Slide the bushings 4 into place over the opening in the Display Bezels 1 2 4 Lay the U shaped Metal Arm 27 into positi...

Page 95: ...to position on top of the CLIO Keyboard Top 47 4 Gently lower the LCD Unit 16 into position inside the Display Bezel 2 5 Insert the Upper Hinge 16 into position using caution to avoid damaging the LCD Unit 66 Insert two K2 2x6 5 screws 10 into their holes and loosely fasten them using a 1 Phillips head screwdriver 6 Lay the orange Display Connection FPC into position above the LCD Unit 66 7 If the...

Page 96: ...TOR PWB UNIT REFIT 1 Solder the Indicator PWB Unit 51 52 to the ribbon cable 53 With the Indicator PWB Unit 51 52 facing you the red LED on the Inverter PWB Unit 51 52 should be on the right 2 With the Indicator PWB Unit 51 52 soldered in place bend the ribbon cable 53 into position above the Keyboard Assembly 40 3 Using tweezers or a pair of miniature needle nose pliers gently grasp the Indicator...

Page 97: ...EN CORRUPTED BEYOND RECOVERABILITY FOLLOWING THIS PROCEDURE WITHOUT SYNCHRONIZING USABLE DATA WILL RESULT IN THE LOSS OF THAT DATA 1 Lower the RAM PWB Unit 54 into position and press into place using caution not to damage the plugs 2 Follow the RAM ROM Cover refit procedure above 5 16 ROM PWB UNIT REMOVE REFIT Please refer to photos 2 3 in Chapter 2 5 16 1 ROM PWB UNIT REMOVAL WARNING THIS PROCEDU...

Page 98: ...the Main PWB Unit 50 and snap it into position using caution to avoid damaging the plugs 2 Follow the Keyboard Base Bottom refit procedure above 5 18 INVERTER PWB UNIT REMOVE REFIT Please refer to photos 23 26 in Chapter 2 5 18 1 INVERTER PWB UNIT REMOVAL 1 Follow the Display Top removal procedure above 2 Locate the two 1 Phillips head screws 10 one each at the top and bottom of the Backlight Boar...

Page 99: ... Bezel removal procedure above 4 Follow Steps 1 4 of the Inverter PWB Unit 11 removal procedure above 5 Unplug the Display Connection FPC 8 from the LCD Unit 66 and carefully peel away the tape securing the Display Connection FPC 8 to the LCD Unit 66 Store the Display Connection FPC 8 in a secure location 5 19 2 DISPLAY CONNECTION FPC REFIT 1 Plug the Display Connection FPC 8 into the LCD Unit 66 ...

Page 100: ...to place 3 Follow the Keyboard Base Bottom refit procedure above 5 21 TOP HINGE REMOVE REFIT Please refer to photos 4 12 23 24 in Chapter 2 5 21 1 TOP HINGE REMOVAL 1 Follow the Display Top removal procedure above 2 Locate the two 1 Phillips head screws 10 one each at the top and bottom of the Top Hinge 3 Remove the two screws 10 using a 1 Philips head screwdriver Store in a secure location 4 Gras...

Page 101: ...e Keyboard Base Top 47 6 Carefully unplug the Keyboard Assembly ribbon cables from the Main PWB Unit 50 by sliding the ribbon cables straight back away from you and out of the plugs Store the Keyboard Assembly 40 in a secure location 5 23 2 KEYBOARD ASSEMBLY REFIT 1 With one hand orient the keyboard 40 properly keys down ribbon cables towards the technician Position the keyboard 40 at a slight ang...

Page 102: ...ails and lift it straight up and away from the Main PWB Unit 50 Store in a secure location Repeat for the RAM PWB Unit 54 6 Grasp the Modem PWB unit 55 using fingernails and lift it straight up and away from the Main PWB Unit 50 Store in a secure location 7 Follow the Indicator PWB removal procedure above 8 Follow the Indicator PWB ribbon cable removal procedure above 9 Follow the Speaker removal ...

Page 103: ...y remove the four rubber plugs 19 20 21 22 located on the CLIO Lower Arms 25 26 by inserting the implement between the caps and the hinge and carefully prying the caps loose Store in a secure location Removing these plugs will reveal four screws 3 Remove the four screws 17 24 and the washers 18 23 located in the previous step using a 2 Phillips head screwdriver and store in a secure location 4 Rem...

Page 104: ...E REFIT Please refer to photo 9 in Chapter 2 5 27 1 INDICATOR LENS REMOVAL This item is removed as part of the Keyboard Base Bottom removal procedure above 5 27 2 INDICATOR LENS REFIT This item is refitted as part of the Keyboard Base Bottom removal procedure above 5 28 IR LENS REMOVE REFIT Please refer to photo 9 in Chapter 2 5 28 1 IR LENS REMOVAL This item is removed as part of the Keyboard Bas...

Page 105: ...D module repairs No special tooling or equipment is required 6 1 1 MATERIAL REQUIRED Display Enclosure Bezel P N 200 000116 00 Rev A one each LCD Support P N 200 001120 01 Rev A one each 6 1 2 PROCEDURE Please refer to the pictures below 1 Place Display Enclosure Bezel 2 upside down with the hinge opening to left as shown in the picture below Use a flat surface that has a cutout to accommodate the...

Page 106: ...120 00 Rev A LCD Support placement This concludes this procedure 6 2 The information contained in this document is confidential and the sole property of Vadem Inc Written permission must be obtained to reprint or use any of this information AUTHORED BY ANTHONY HERNANDEZ 415 786 2081 anthonyh ashlandhome net ...

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