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VADDIO RoboSHOT HD-SDI Series, Complete Manual

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1

Overview

This guide covers the RoboSHOT

®

HD-SDI and RoboSHOT SDI

cameras:

n

RoboSHOT 12 HD-SDI, North America – 999-9930-000
(silver/black)

n

RoboSHOT 12 HD-SDI, Europe/UK – 999-9930-001 (silver/black)

n

RoboSHOT 12 HD-SDI, Australia/New Zealand – 999-9930-009 (silver/black)

n

RoboSHOT 30 HD-SDI, North America – 999-9933-000 (black); 999-9933-000W (white)

n

RoboSHOT 30 HD-SDI, Europe/UK – 999-9933-001 (black); 999-9933-001W (white)

n

RoboSHOT 30 HD-SDI, Australia/New Zealand – 999-9933-009 (black); 999-9933-009W (white)

n

RoboSHOT 12E SDI, North America – 999-99300-000 (black); 999-99300-000W (white)

n

RoboSHOT 12E SDI, Europe/UK – 999-99300-001 (black); 999-99300-001W (white)

n

RoboSHOT 12E SDI, Australia/New Zealand – 999-99300-009 (black); 999-99300-009W (white)

n

RoboSHOT 30E SDI, North America – 999-99330-000 (black); 999-99330-000W (white)

n

RoboSHOT 30E SDI, Europe/UK – 999-99330-001 (black); 999-99330-001W (white)

n

RoboSHOT 30E SDI, Australia/New Zealand – 999-99330-009 (black); 999-99330-009W (white)

What's in this Guide

This guide covers:

n

Unpacking

n

Physical features

n

Switch settings

n

Installation

n

Controlling the camera using the IR remote

n

Web interface: system administration and performance/behavior configuration

n

Telnet and RS-232 API references

n

Specifications

n

Troubleshooting

n

Warranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand-
alone

Installation Guide for RoboSHOT HD-SDI and SDI Professional A/V Presentation Cameras

,

which covers unpacking, physical features, switch settings, installation, and initial power-up.

Download manuals, dimensional drawings, and other information from

www.vaddio.com/support

.

Summary of Contents for RoboSHOT HD-SDI Series

Page 1: ...te Manual for RoboSHOT HD SDI and RoboSHOT SDI Professional A V Presentation Cameras Including RoboSHOT 12 HD SDI RoboSHOT 30 HD SDI RoboSHOT 12E SDI and RoboSHOT 30E SDI Document 411 0027 30 Rev B April 2019 ...

Page 2: ...unication Settings 12 RS 232 Connector Pin Out 12 Cabling Notes 13 Connecting the Camera 13 Basic Connections RoboSHOT 12E SDI and RoboSHOT 30E SDI 14 Basic Connections RoboSHOT 12 HD SDI and RoboSHOT 30 HD SDI 14 Options for Power and Other Connections RoboSHOT HD SDI Cameras 15 Installing the Camera 16 Powering Up the Camera 17 Status Light 17 Using the IR Remote 18 IR Remote Cheat Sheet 18 IR R...

Page 3: ...es 38 Initial Lighting and Color Settings 39 Lighting Adjustments 40 Fine Tuning Image Quality and Color 40 Lighting and Image Quality Cheat Sheet 41 Color Adjustment Cheat Sheet 42 Saving Color and Lighting Settings 42 Adjusting the Focus 43 Configuring IP Streaming 44 About IP Streaming 44 Stopping the IP Stream 45 Setting up Streaming in Easy Mode 46 Setting up Streaming in Custom Mode 47 RTSP ...

Page 4: ... streaming ip enable 69 streaming settings get 70 network ping 71 network settings get 71 system reboot 72 system factory reset 72 history 73 version 73 help 74 exit 74 RS 232 Serial Command Reference 75 Camera Movement Zoom and Focus Commands 75 Movement Zoom and Focus Inquiry Commands 77 Color and Light Management Commands 78 Shutter Speed Values CAM_Shutter 80 Iris Values CAM_Iris 81 Iris Gain ...

Page 5: ...ry Settings from the Web Interface 88 Restoring Factory Default Settings Via Hardware 88 Operation Storage and Care 89 Compliance and Conformity Statements 90 FCC Part 15 Compliance 90 ICES 003 Compliance 90 European Compliance 91 Warranty and Return Policy 92 Photo Credits 96 Index 97 v Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 6: ...I North America 999 99330 000 black 999 99330 000W white n RoboSHOT 30E SDI Europe UK 999 99330 001 black 999 99330 001W white n RoboSHOT 30E SDI Australia New Zealand 999 99330 009 black 999 99330 009W white What s in this Guide This guide covers n Unpacking n Physical features n Switch settings n Installation n Controlling the camera using the IR remote n Web interface system administration and ...

Page 7: ...for small to medium rooms n RoboSHOT 30 HD SDI and RoboSHOT 30E SDI 30x optical zoom for medium to large venues such as houses of worship lecture theaters IMAG systems n Tri Synchronous Motion simultaneous 3 axis pan tilt zoom movement between presets n Smooth silent direct drive motors ultra accurate positioning from 120 per second down to 0 35 per second n PoE capable Ethernet port providing bot...

Page 8: ...ite depending on camera color n Vaddio IR Remote Commander n PoE mid span power injector with AC cord set s n Quick Start Guide Note If you need an EZCamera RS 232 Control Adapter for use with this camera please contact Vaddio Technical Support to obtain one RoboSHOT 12 HD SDI North America 999 9930 000 silver black RoboSHOT 12 HD SDI Europe UK 999 9930 001 silver black RoboSHOT 12 HD SDI Australi...

Page 9: ...ntrol Adapter for use with this camera please contact Vaddio Technical Support to obtain one Download manuals dimensional drawings and other information from www vaddio com support RoboSHOT 30 HD SDI North America 999 9933 000 black RoboSHOT 30 HD SDI North America 999 9933 000W white RoboSHOT 30 HD SDI Europe UK 999 9933 001 black RoboSHOT 30 HD SDI North America 999 9933 001W white RoboSHOT 30 H...

Page 10: ...optical zoom in normal mode Recommended for small to medium sized conference rooms n RoboSHOT 12E SDI 12x optical zoom recommended for small to medium sized conference rooms n RoboSHOT 30 HD SDI and RoboSHOT 30E SDI 30x optical zoom best suited to larger rooms IR Sensors Sensors in the front of the camera base receive signals from the remote Make sure there s nothing directly in front of the camer...

Page 11: ...ession n HD Video Select Rotary switch to select the video output resolution See Video Resolution Setting n HD SDI BNC connector HD SDI 3G SDI video output n HDMI HDMI video output connector n RS 232 RJ 45 connector Connect to an external device to manage the camera using a modified VISCA protocol See RS 232 Serial Communication Settings for cable pin out and settings Note A label on the bottom of...

Page 12: ...power streaming and control n HD Video Select Rotary switch to select the video output resolution See Video Resolution Setting n Camera Settings DIP switches to set camera behaviors such as IR remote frequency baud rate and image flip See Camera Behavior Settings RoboSHOT 12 HD SDI and RoboSHOT 30 HD SDI for more information n HD SDI BNC connector HD SDI 3G SDI video output n HDMI HDMI video outpu...

Page 13: ... product if it has been dropped damaged or exposed to liquids If any of these things happen return it to Vaddio for safety and functional testing Caution If using a DC power supply with this product use the power supply included with it or recommended for use with it Always check the output voltage listed on the power supply label as power supplies for different products may look nearly identical ...

Page 14: ...sion system with the camera attach the EZIM the smaller unit to the camera mount and route the camera cables through the opening before you install the mount You can install the camera wall mount to a 2 gang wall box or directly to the drywall n If you mount it to drywall use the wall anchors provided with the wall mount n If you mount it to a wall box use the cover plate screws supplied with the ...

Page 15: ...t the desired video output resolution with the rotary switch before installing the camera Note that the video resolutions are mapped differently on the rotary switch for the newer Elite series cameras RoboSHOT 12 HD SDI and RoboSHOT 30 HD SDI cameras RoboSHOT 12E SDI and RoboSHOT 30E SDI 10 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 16: ...control them independently Then use the Camera Select buttons at the top of the remote to select the camera you want to control n SW1 and SW2 up IR frequency 1 n SW1 down SW2 up IR frequency 2 n SW1 up SW2 down IR frequency 3 IR Leave switch 3 UP if the IR remote will be used Image Flip If mounting the camera upside down set switch 4 DOWN IMAGE FLIP ON Super Wide Mode RoboSHOT 12 HD SDI only To us...

Page 17: ...ity None Flow control None The camera s default baud rate is 9600 The 38400 baud setting is optional if the connected device supports it RS 232 Connector Pin Out n Pin 1 Not used n Pin 2 Not used n Pin 3 Not used n Pin 4 Not used n Pin 5 Not used n Pin 6 GND n Pin 7 RXD from TXD of control source n Pin 8 TXD to RXD of control source Caution Check your cables Connecting a cable to the wrong port or...

Page 18: ...of electromagnetic interference such as power lines Caution Check your cables Connecting a cable to the wrong port or using the wrong pin out can result in equipment damage and will void the warranty Pro Tip To prevent tragic mishaps label both ends of every cable Connecting the Camera Note Talk to the network administrator before you connect the equipment If you install this equipment on a non DH...

Page 19: ...he RoboSHOT 12E SDI and RoboSHOT 30E SDI models The connections are the same as for the RoboSHOT HD SDI with PoE power Basic Connections RoboSHOT 12 HD SDI and RoboSHOT 30 HD SDI This diagram shows a basic installation 14 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 20: ...vided 12 VDC power supply Network control and video output require separate connections Use a PoE power injector Connect to the network through a PoE power injector RS 232 control and video output require separate connections In most cases you do not need to use the camera s 12 VDC power supply in this configuration 15 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Camer...

Page 21: ...he position of the mount 3 Level the mount and tighten the mounting screws 4 Connect the cables to the camera Caution If using local power rather than PoE use the power supply shipped with the camera Using a different power supply may create an unsafe operating condition or damage the camera and will void the warranty 5 Place the camera on the mount 6 Attach the camera to the mount using the 20 x ...

Page 22: ...eceives a command from the remote n Red On air tally signal provided by external device via serial connection n Blinking red Video is muted UC color scheme only n Purple In standby mode or booting n Yellow Firmware update in progress Caution Do not remove power or reset the camera while the indicator is yellow showing a firmware update in progress Interrupting a firmware update can make the camera...

Page 23: ...old for 3 seconds Move the camera Arrow buttons and Home button dark red Move the camera to a preset position Position Preset buttons 1 through 6 bottom two rows Focus the camera Auto Focus button near arrow buttons Manual Focus buttons Near and Far below Zoom Speed buttons Control zoom speed Zoom Speed buttons light gray Slow T and W Fast T and W for telephoto zoom in and wide angle zoom out mode...

Page 24: ... Tilt Reset Not used Auto Focus Switch the camera to Auto Focus mode Zoom Speed Select Slow or Fast movements for telephoto and wide angle shots n T slow and T fast Telephoto zoom in n W slow and W fast Wide angle zoom out Manual Focus Switch the camera to Manual Focus mode Near adjustment Moves the focus nearer when in manual focus mode Far adjustment Moves the focus farther when in manual focus ...

Page 25: ...sing its default IP address This usually means one of these things n The network automatically assigns IP addresses but the camera is not connected to the network n The network does not automatically assign IP addresses and you need to configure the camera for the network See Configuring the Camera with a Static IP Address Accessing the Web Interface Enter the IP address or hostname in your browse...

Page 26: ...user password is password but this can be changed Check with the system administrator if the camera s web interface requires you to log in Only the Controls page is available with user level access Your camera s Controls page will look somewhat different 21 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 27: ...page View firmware version and switch settings reboot restore factory defaults and update firmware n Room Labels page Information to display on the web interface screens including the conference room name and phone number and the in house number for AV assistance n Help page Tech support contact information and a link to the product information library on the Vaddio website n Diagnostics page View...

Page 28: ...r panel DIP switches n IR1 IR2 IR3 Frequency Selection for controlling up to 3 cameras independently with the remote n IR on off for enabling disabling control via the remote n Image Flip for inverted camera installation n Baud rate for RS 232 serial communication n HDMI color space YCbCr or sRGB default is YCbCr System DIP switches tab Advanced camera settings n 3G HD SDI level A or B default is ...

Page 29: ...teway Time zone and NTP server source for system time date Networking Information about the camera location Help desk phone number for end users Room Labels Vaddio Technical Support contact information Help Diagnostic logs Diagnostics 24 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 30: ...oboSHOT series For Non DHCP Environments Configuring the Device with a Static IP Address for Initial Installation NETWORKING PAGE Caution Consult your IT department before editing network settings Errors in network configuration can make the camera inaccessible from the network Do not change DHCP Static addressing IP address subnet mask or gateway unless you are very familiar with the characterist...

Page 31: ...e camera to the network 2 Connect the network port on the camera to the network port on a computer Depending on the computer you may need a crossover cable 3 On the computer open a browser and access the camera s web interface at http 169 254 1 1 4 Log in as admin The default password is password 5 Navigate to the Networking page 26 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Pres...

Page 32: ...en save your work The camera is now ready to be connected to the network Changing the Camera s Hostname NETWORKING PAGE If your network supports hostname resolution you may find it convenient to change the camera s hostname to something easy to remember such as camera center boardroom Work with your IT department to ensure that the new hostname conforms to the organization s naming conventions 27 ...

Page 33: ...P addresses automatically the camera s IP address may change from time to time To keep this from happening set the IP address to Static Do not change the IP address subnet mask or gateway unless the network administrator instructs you to do so 28 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 34: ...easier to match logged events with other actions and external events 1 To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use Otherwise use the default You may need to refresh the system time display 29 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 35: ...ess via Telnet by default access via Telnet is enabled n Require HTTPS for web access by default HTTP is also permitted n Allow or deny device discovery allowed by default Note Consult your network security specialist before changing any of these settings Note For best security Vaddio strongly recommends changing the user and admin passwords from the default Using the default passwords leaves the ...

Page 36: ... s network security professional 1 Select Show Advanced Settings The advanced options open 2 To switch to a secure HTTPS connection select Switch to HTTPS Note Your browser may present messages warning you that your connection is not secure because the site s certificate is not valid This happens when HTTPS is used but no SSL certificate is installed 3 To require HTTPS connections clear the box la...

Page 37: ...ion to the Camera s Web Interface ROOM LABELS PAGE The information you enter on this page is displayed on every page of the web interface 32 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 38: ...irst camera 2 Export its configuration Export Data button The export downloads to your computer as a dat file The filename is the camera s hostname 3 Import the configuration to the other cameras Import Data button in each camera s web interface The web interface prompts you to browse to the dat file that will be imported Note If the camera is using an older firmware version it may be unable impor...

Page 39: ...d select it The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box It s dull but it could save you some time and aggravation 5 Select Continue A progress message box opens and the indicator light on the front of the camera turns yellow If the update process presents warnings or error messages read them carefully The camera reboots ...

Page 40: ...era SYSTEM PAGE FIRMWARE TAB This can help if the camera stops responding as you expect In the System Utilities section select Reboot 35 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 41: ...ddio Technical Support on the Help page The model identifier and the link for support information vary depending on the camera model Accessing the Diagnostic Logs DIAGNOSTICS PAGE When you contact Vaddio technical support your support representative may ask you to download and email the log file available from the Diagnostics page 36 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Pre...

Page 42: ...ll have very similar web interfaces Some of the screen shots in this manual may be from other models in the RoboSHOT series Setting the Custom Home Position and Other Preset Shots CAMERA PAGE The camera s default home position is 0 pan and 0 tilt you can set a different home position You can also define other presets for shots that you will want to use repeatedly Note Storing a preset overwrites a...

Page 43: ... simultaneously from other presets to this position 6 Store the preset Note Tri Synchronous Motion works best for on air shots requiring significant movement It is not useful when moving the camera less than 10 or when the camera is not on the air Renaming Presets and Custom CCU Scenes You can rename presets and custom scenes The process is the same for both Right click the button for the custom s...

Page 44: ...Incandescent Lo Fluorescent Hi Fluorescent Lo and Outdoor The Auto setting allows the camera to determine the appropriate adjustments Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment Some adjustments to lighting and color may be necessary Note Color adjustments are not available when the Auto CCU scene is selected 39 Complete Manual for RoboSHOT ...

Page 45: ... in areas with less intense lighting This setting is only available on the RoboSHOT 12E SDI and RoboSHOT 30E SDI cameras It is on the General tab of the System page The Lighting and Image Quality Cheat Sheet may be helpful Fine Tuning Image Quality and Color CAMERA PAGE Fine tune the color and lighting as needed using the Color Settings controls n Auto White Balance adjusts color automatically Red...

Page 46: ...ncrease Chroma Decrease Gamma The subject is silhouetted against a bright background Enable Backlight Compensation Small sources of bright light point sources make it hard to see details in areas with less intense lighting Enable Point Light Compensation RoboSHOT 12E and 30E SDI only Highlights and shadows look right but mid tones are too dark Increase Gamma Shadows are too dark Enable Wide Dynami...

Page 47: ... green n adjust Blue Gain decrease for less blue increase for less yellow Too much red Not enough red Too much blue Not enough blue Balanced Saving Color and Lighting Settings CAMERA PAGE If you are adjusting for lighting conditions that are likely to recur you can save your adjustments as a custom scene 1 Adjust lighting image quality and color 2 When the scene looks the way you want it to click ...

Page 48: ... far buttons I know you already understand this but I m going to say it anyway The and buttons don t work when Auto Focus is selected For users who are not logged in as admin focus control is available via the IR Remote Commander 43 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 49: ... is the camera s default protocol for IP streaming n RTMP streaming sends a stream to a content service provider such as YouTube No local preview is available To use RTMP streaming you must have an account with a streaming service To view the RTSP stream 1 Open a stream viewer such as VLC Media Player 2 Select Network stream or your viewer s equivalent option 3 Copy the streaming URL from the came...

Page 50: ...lear the Enable IP Streaming check box n To stop the video portion of the stream but leave the stream running Mute the video This also stops the video locally so the connected display is blank n To stop sending the stream to a content service provider but make it available as a network stream Change from RTMP to RTSP streaming 45 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Present...

Page 51: ...gs automatically 1 Select Easy quality mode 2 Select the desired IP streaming resolution This determines the size of the window in which the stream is displayed 3 Select Video Quality 4 Save your changes Pro Tip If streaming video quality is poor try a lower resolution or bandwidth 46 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 52: ...sired resolution 3 Select the desired frame rate 4 Select Constant or Variable bit rate 5 Constant bit rate only Set Max Bandwidth 6 Variable bit rate only Set the Quality Quantization slider 7 Save your changes 47 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 53: ...he portion of the streaming URL that appears after the IP address You may wish to change this to help identify the stream source for example demo studio 3 URL The location where the stream can be viewed This will change if you edit the path Your camera will present somewhat different information from this image as the streaming URL incorporates the camera s model and IP address 48 Complete Manual ...

Page 54: ... service To configure an RTMP streaming service 1 Select RTMP streaming and select Settings 2 Expand the information box for the service 3 Enter the name of the service 4 Paste in the key and URL s provided by the service 49 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 55: ...g is selected and a service is configured the camera streams to that service until you stop the stream Advanced Changing MTU STREAMING PAGE The default packet size for streaming is 1400 Do not change this except in consultation with your network administrator 50 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 56: ... together and arrive at the same time It ensures smooth on air movements when making large changes in position particularly when the zoom also changes Tri Synchronous Motion is only available as an option for moving to specific preset position Tri Synchronous Motion is not helpful in movements of less than 10 and is typically used only for on air operation Setting the Speed for Manual Movements CA...

Page 57: ...at several points in the room at different zoom levels saving them without selecting the Tri Sync option 2 Move among the presets using the preset buttons 3 Use the Global Preset Non Tri Sync Speed sliders to adjust as needed 52 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 58: ...f the way along the scale 2 Move the camera to a different pan tilt and zoom position and save this position as another preset Again check Save with Tri Sync but set the speed slider to about the halfway point 3 Move the camera from one preset to the other to evaluate which movement is closer to the speed you want Use the Tri Sync speed associated with that preset or adjust it as needed 4 Store al...

Page 59: ...e same direction as the camera If a person facing the camera is controlling it with the remote using the right arrow pans the camera to the person s left To make the arrow buttons indicate camera movement from the perspective of a person facing the camera open the Settings control and invert the pan direction 54 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 60: ...a s current switch settings and configure certain camera behaviors Note Sorry you have to physically move the switch es on the back of the camera if you need to change them This tab only controls the soft DIP switches 55 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 61: ...amera you want to control This allows the IR Remote Commander to control them independently n Left and right IR switches up IR frequency 1 n Left IR switch down right IR switch up IR frequency 2 n Left IR switch up right IR switch down IR frequency 3 IR On Off Leave this switch UP if the IR remote will be used Image Flip If mounting the camera upside down set the Image Flip switch ON The video ima...

Page 62: ...el A n LED on off When the LED is set to OFF it remains off even when the camera is sending video n Standard Control Mode Codec Control Mode Select Codec Control Mode if using the camera with a third party codec n Enable LED in Standby When the LED is enabled in standby mode it illuminates purple to show that the camera is in standby but connected to power When the LED is disabled in standby mode ...

Page 63: ...Select a custom lighting adjustment if any have been stored Since the web interface is specific to the camera you are working with it does not offer camera selection Switching the Camera Off or On Standby Use the Standby button to switch between low power standby and ready states On entering standby mode the camera moves to its standby position and stops sending video Stop or Resume Sending Video ...

Page 64: ...nd speed information as well If no presets are defined the Controls page does not present the Presets section Use the Preset buttons to move the camera to any of its preset positions Adjusting the Color and Lighting If any color and lighting adjustments CCU scenes have been saved they are available in the Scenes area along with the Auto setting In most cases the Auto setting is appropriate This se...

Page 65: ... will bring up a list of available subcommands or parameters Example camera focus camera focus near Focus the camera near far Focus the camera far stop Stop the camera focus mode Camera focus mode n CTRL 5 clears the current serial buffer on the device Typographical conventions used in this manual n x y z Choose x y or z Example camera led on off toggle n variable Substitute the desired value here...

Page 66: ...tween approximately 150 00 left and 150 00 right set position Sets the camera s absolute pan position in degrees as a floating point value between approximately 150 00 and 150 00 This is the minimum range Individual cameras may have an additional degree or two of travel before they reach their physical limits If the value is out of range the camera returns an error message and no motion occurs Exa...

Page 67: ...ed set position Sets the camera s absolute tilt position in degrees as a floating point value between approximately 30 00 and 90 00 90 to 30 if the camera is configured for inverted operation This is the minimum range individual cameras may have an additional degree or two of travel before they reach their physical limits If the value is out of range the camera returns an error message and no moti...

Page 68: ...loating point value The value of n maximum zoom depends on the camera s capabilities For example the range is 1 00 to 12 00 for a 12x camera If the value is out of range the camera returns an error message and no zoom change occurs Examples camera zoom in OK Zooms the camera in at the default speed camera zoom out 7 OK Zooms the camera out using a speed of 7 camera zoom stop OK Stops the camera s ...

Page 69: ... speed 1 8 Optional integer 1 to 8 specifies the focus speed stop Stops the camera s focus movement mode get auto manual Returns the current focus mode or specifies automatic or manual focus Examples camera focus near OK Brings the focus near at the default speed camera focus far 7 OK Moves the focus farther from the camera at a speed of 7 camera focus mode get auto_focus on OK Returns the current...

Page 70: ...ition as the specified preset tri sync 1 24 Optional Specifies that the camera uses Tri Synchronous Motion to move to this position using the specified speed save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera preset recall 3 OK Moves the camera to preset 3 camera preset store 1 OK Saves the camera s...

Page 71: ...an integer 0 to 11 gain Returns gain as an integer 0 to 11 detail Returns detail as an integer 0 to 15 chroma Returns chroma as an integer 0 to 14 gamma Returns gamma as an integer 64 to 64 wide_dynamic_range Returns the current state for Wide Dynamic Range on or off Examples camera ccu get iris iris 6 OK Returns the current iris value camera ccu get red_gain red_gain 201 OK Returns the current re...

Page 72: ...e mode is off iris 0 11 Sets the iris value as an integer 0 to 11 Can only be used when auto iris is off auto_iris on off Sets the auto iris state on or off Auto iris disables manual iris and gain when it is on gain 0 11 Sets gain value as an integer 0 to 11 Can only be used when auto iris is off detail 0 15 Sets the detail value as an integer 0 to 15 chroma 0 14 Sets the chroma value as an intege...

Page 73: ...e factory CCU scene 2 camera ccu scene store custom 1 OK Saves the current CCU scene as custom CCU scene 1 camera led Set or change the behavior of the indicator light Synopsis camera led get off on Options get Returns the indicator light s current state on or off off Disables the indicator light on Enables the indicator light Examples camera led off OK Disables the indicator light You cannot tell...

Page 74: ...ndby on OK Returns the current standby state streaming ip enable Set or change the state of IP streaming Synopsis streaming ip enable get on off toggle Parameters get Returns the current state of IP streaming on Enables IP streaming off Disables IP streaming toggle Changes the state of IP streaming on if it was off or off if it was on streaming ip enable toggle has the same effect as selecting the...

Page 75: ...5 IP Preset_Quality Video quality Easy mode IP Preset_Resolution Resolution Easy mode IP Protocol IP streaming protocol in use RTSP or RTMP IP URL URL where the RTSP stream is available IP Video_Mode Video quality mode selected preset or custom Example streaming settings get IP Custom_Frame_Rate 30 IP Custom_Resolution 1080p IP Enabled true IP MTU 1400 IP Port 554 IP Preset_Quality Standard Better...

Page 76: ...ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 4 ttl 64 time 3 112 ms 192 168 1 66 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 410 0 964 3 112 ms Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192 168 1 66 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192 168 1 1 Th...

Page 77: ...tem resets to factory defaults on reboot Synopsis system factory reset get on off Options get Returns the camera s current factory reset status on Enables factory reset on reboot off Disables factory reset on reboot Examples system factory reset get factory reset software off factory reset hardware off OK Returns the factory reset status This evaluates the most recent system factory reset on or of...

Page 78: ...expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command line absolute as per history command 3 Substitute the command line entered 3 lines before relative version Returns the current firmware v...

Page 79: ...erview of the CLI syntax Synopsis help Example help exit Ends the command session and then closes the socket Synopsis exit Example exit 74 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 80: ...ts CAM_Zoom Stop 8x 01 04 07 00 FF Variable speed p 0 low to 7 high Direct pqrs zoom position 0h 4000h for 12x 0h 7AC0h for 30x Tele std 8x 01 04 07 02 FF Wide std 8x 01 04 07 03 FF Tele variable 8x 01 04 07 2p FF Wide variable 8x 01 04 07 3p FF Direct 8x 01 04 47 0p 0q 0r 0s FF Corresponds to camera zoom in Telnet API CAM_Focus Stop 8x 01 04 08 00 FF Variable speed p 0 low to 7 high Direct and Ne...

Page 81: ...E2h 6BD8h 0Z0Z0Z0Z Tilt position EB99h 3D59h Pan Tilt ZoomDrive Up 8x 01 06 0A vv ww rr 03 01 03 FF vv Pan speed 01h 18h ww Tilt speed 01h 14h rr Zoom speed 00h 07h Down 8x 01 06 0A vv ww rr 03 02 03 FF Left 8x 01 06 0A vv ww rr 01 03 03 FF Right 8x 01 06 0A vv ww rr 02 03 03 FF In 8x 01 06 0A vv ww rr 03 03 01 FF Out 8x 01 06 0A vv ww rr 03 03 02 FF Stop 8x 01 06 0A vv ww rr 03 03 03 FF Home 8x 0...

Page 82: ...z 0z FF wwww Pan position zzzz Tilt Position CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs Zoom position CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs Focus position CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto focus y0 50 03 FF Manual focus Corresponds to camera focus mode get in Telnet API CAM_MemoryInq 8x 09 04 3F FF y0 50 pp FF pp Preset number recalled last 00h 0Fh CA...

Page 83: ...n Telnet API CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter setting pq shutter position 00h 15h See Shutter Speed Values CAM_Shutter Command Up 8x 01 04 0A 02 FF Down 8x 01 04 0A 03FF Direct 8x 01 04 4A 00 00 0p 0q FF CAM_Iris Reset 8x 01 04 0B 00 FF Iris setting pq iris position 0h 05h 11h See Iris Values CAM_Iris Command Up 8x 01 04 0B 02 FF Down 8x 01 04 0B 03 FF Direct 8x 01 04 4B 00 00 0p 0q FF ...

Page 84: ...0fh Up 8x 01 04 02 01 FF Down 8x 01 04 02 02 FF Direct 8x 01 04 42 00 00 0p 0q FF Corresponds to camera ccu set detail in Telnet API CAM_Chroma Direct 8x 01 7E 55 00 00 0p 0q FF pq 00h 14h Corresponds to camera ccu set chroma in Telnet API CAM_ GammaOffset Direct 8x 01 04 1E 00 00 00 0s 0t 0u FF s polarity offset 0 is plus 1 is minus tu offset s 0 00h to 40h offset s 1 00h to 10h Corresponds to ca...

Page 85: ... 1 1750 0x10 1 1500 1 1250 0x0F 1 1000 1 1000 0x0E 1 725 1 600 0x0D 1 500 1 425 0x0C 1 350 1 300 0x0B 1 250 1 215 0x0A 1 180 1 150 0x09 1 125 1 120 0x08 1 100 1 100 0x07 1 90 1 75 0x06 1 60 1 50 0x05 1 30 1 25 0x04 1 15 1 12 0x03 1 8 1 6 0x02 1 4 1 3 0x01 1 2 1 2 0x00 1 1 1 1 80 Complete Manual for RoboSHOT HD SDI and SDI Professional A V Presentation Cameras ...

Page 86: ...in dB Value Steps Gain in dB 0x0F 28 77 8 0x0F 28 77 8 0x0E 26 44 4 0x0E 26 44 4 0x0D 24 41 0 0x0D 24 41 0 0x0C 22 37 5 0x0C 22 37 5 0x0B 20 34 1 0x0B 20 34 1 0x0A 18 30 7 0x0A 18 30 7 0x09 16 27 3 0x09 16 27 3 0x08 14 23 9 0x08 14 23 9 0x07 12 20 5 0x07 12 20 5 0x06 10 17 1 0x06 10 17 1 0x05 8 13 7 0x05 8 13 7 0x04 6 10 2 0x04 6 10 2 0x03 4 6 8 0x02 2 3 4 0x01 0 0 81 Complete Manual for RoboSHOT ...

Page 87: ... 02 FF On y0 50 03 FF Off CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq Aperture gain CAM_ChromaInq 8x 09 7E 55 FF y0 50 05 00 00 00 0p FF p 0 Eh CAM_GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s Polarity offset 0 is plus 1 is minus tu Offset s 0 00h to 40h Offset s 1 00h to 10h Other Commands Command Set Command Command Packet Comments CommandCancel 8x 2p FF p socket 1 or 2 ...

Page 88: ...s 0s 0s FF IP address ppp qqq rrr sss CAM_TallyInq 8x 09 7E 01 0A FF y0 50 02 FF On y0 50 03 FF Off CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise reduction p 00h to 05h CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On y0 50 03 FF Off Corresponds to video mute get in Telnet API Vaddio_ModelInq 8x 09 08 0e FF y0 50 05 06 00 00 00 FF RoboSHOT 12 HD SDI y0 50 05 07 00 00 00 FF RoboSHOT 30 HD SDI 83 Complete...

Page 89: ...0 in 0 8 m tele RoboSHOT 30 HD SDI 10 in 0 25 m wide 48 in 1 2 m tele RoboSHOT 12E and 30E SDI 3 in 0 08 m wide 31 in 0 8 m tele Min illumination Recommended 100 lux Gain Auto Manual 28 steps Backlight compensation On off Aperture detail 16 steps Focusing system Auto Focus Manual Focus One Push Trigger Mode Infinity Mode Near Limit Mode White balance Auto ATW Indoor Outdoor One push Manual Noise r...

Page 90: ...a its web interface or Telnet If so the status light is disabled Check the Cables Next If the equipment behaves in a way that suggests even a remote possibility of a bad cable please try a known good cable with the same pin out Cables can be defective whether they are purchased from a vendor or made at the installation site Crimping tools can crimp unevenly contacts can break internally and indivi...

Page 91: ...jector connected Use PoE instead PoE does not deliver enough power for a PTZ camera The PoE power injector is bad Contact your reseller or Vaddio Technical Support The camera does not respond to the remote and the light is yellow A firmware update is in progress Wait a few minutes and try again when the light turns blue Video and Streaming Issues What is it doing Possible causes Check and correct ...

Page 92: ...e than one device is using this IP address The camera responds to the remote but the web interface is not available The camera is not using the IP address you browsed to Press the Data Screen button on the remote to see camera information The camera is not connected to the network Connect the network cable The camera responds to the web interface but does not respond to commands via RS 232 connect...

Page 93: ...ing Importing a Configuration Restoring Factory Default Settings Via Hardware If the camera s administrative controls are not accessible you can restore factory defaults using the switches on the back of the camera To restore factory default settings on an older RoboSHOT camera Set all DIP switches DOWN and cycle the power Then return all DIP switches to the desired settings To restore factory def...

Page 94: ... 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n Between converging tectonic plates n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside And a friendly reminder from our Training department As much as you might love our gear do not attempt to romance your camera A...

Page 95: ...mmunications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the ...

Page 96: ...munity EN 61000 4 4 2004 Corrigendum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11 2004 Voltage Dips Interrupts and Fluctuations KN24 2008 CISPR 24 1997 A1 2000 A2 2002 IT Immunity Characteristics EN 61000 4 2 Electrostatic Discharge EN 61000 4 3 Radiated Immunity EN 61000 4 4 Ele...

Page 97: ...be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number Before returning a product for repair or replacement request an RMA from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial numbers and original purchase order number Descri...

Page 98: ... to restocking charges n The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only n The Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15 restocking fee or 50 00 fee whichever amount is greater n The Dealer has up to 30 days from the date of purchase to return OEM and other manufacture...

Page 99: ...l be repaired under the non warranty terms if o The equipment has been damaged by negligence accident act of God mishandling used with the incorrect modified or extended power supply or has not been operated in accordance with the procedures described in the operating and technical instructions o The equipment has been altered or repaired by other than the Manufacturer or an authorized service rep...

Page 100: ...ustomers requesting an estimate on repair charges must do so up front when they call in for an RMA The RMA team will call or email with the estimate after evaluating the unit and before proceeding with the repair n Any product evaluated for a repair estimate is still subject to the minimum labor charges even if the customer decides not to proceed with the repair n Vaddio does not guarantee estimat...

Page 101: ...re 16166230844 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca Parmitano Expedition 36 flight engineer outside the International Space Station By NASA http spaceflight nasa gov gallery images station crew 36 html iss036e016704 html Public Domain https commons wikimedia org w index php curid 27263573 Chris Cassidy Luca Parmitano and Karen Ny...

Page 102: ... 41 42 color adjustment 42 lighting and image quality 41 Vaddio IR Remote Commander 18 web interface 23 chroma setting 40 42 66 67 cleaning 89 Codec Control Mode setting 57 color codes for status light 17 85 color settings 39 40 42 66 67 command history 73 command set RS 232 VISCA 75 77 78 80 83 compatibility browsers 20 conferencing 44 configuration saving or restoring 33 connection example 14 co...

Page 103: ...g of colors 17 85 LED Color Scheme setting 57 LED On Off setting 57 light status indicator 5 17 57 68 85 color scheme 57 enabling disabling 68 location 5 meaning of colors 17 85 lighting settings 39 40 59 66 68 locations of connectors 6 7 log files 36 login 21 22 admin 22 user 21 low power standby state 58 69 M manual focus 18 19 43 64 media player 44 mounting cameras 8 9 16 muting video 58 N navi...

Page 104: ... 232 connector 6 7 12 RTMP streaming 44 RTSP streaming 44 46 48 S safety requirements 8 saving a configuration 33 scenes CCU 38 39 59 naming 38 storing 42 Scott 39 Security page web 30 31 session time out 30 settings default restoring 72 88 shelf mounted cameras 16 shelf camera mount 9 soft DIP switches 57 solving problems 85 87 specifications 84 speed 51 52 61 64 focus 64 pan tilt zoom 51 52 61 6...

Page 105: ... USB streaming 44 user login 21 30 changing 30 default 21 V Vaddio IR Remote Commander 18 variable bit rate IP streaming setting 47 version firmware 73 video mute 58 video resolution 10 VISCA commands 75 77 78 80 83 voilà a small cat 87 W wall mounted cameras 16 wall mount 9 warranty 8 92 web browsers supported 20 web interface 20 22 25 32 34 36 39 40 44 48 50 58 accessing 20 accessing via direct ...

Page 106: ...pecifications drawings manuals technical support information and more 2019 Legrand AV Inc Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending Commercial AV Brands Chief Da Lite Middle Atlantic Projecta Vaddio ...

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