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VADDIO RoboSHOT 20 UHD Integrator'S Complete Manual Download Page 33

Web Tasks for Administrators: Contacting Vaddio Technical Support

If you can't resolve an issue using your troubleshooting skills (or the

Troubleshooting

table in this manual),

we are here to help.

You’ll find information for contacting Vaddio Technical Support on the Help screen.

Web Tasks for Administrators: Viewing Diagnostic Logs

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.

30

Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera

Summary of Contents for RoboSHOT 20 UHD

Page 1: ...Integrator s Complete Guide to RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera Document 342 1192 Rev B July 2016 ...

Page 2: ...he IR Remote Commander 12 Clearing a Preset Using the IR Remote Commander 12 Web Interface 13 Compatible Web Browsers 13 User Access 14 Administrative Access 14 Web Interface Cheat Sheet 15 Web Tasks for All Users Controlling the Camera 16 Web Tasks for Administrators Configuring Network Settings 21 Web Tasks for Administrators Adding Room Information to the Screen 22 Web Tasks for Administrators ...

Page 3: ...tory reset 42 history 43 version 43 help 43 exit 44 RS 232 Serial Communication 45 RS 232 Command List 46 Command Setting Values 53 RS 232 Inquiry Command List 57 Specifications 61 Troubleshooting and Care 62 Operation Storage and Care 63 Compliance Statements and Declarations of Conformity 64 FCC Part 15 Compliance 64 ICES 003 Compliance 64 European Compliance 65 Warranty Information 66 Index 67 ...

Page 4: ...acking physical features switch settings installation initial power up n Configuration and Administration Guide for RoboSHOT 20 UHD High Performance PTZ Cameras physical features controlling the camera troubleshooting and specifications Download manuals dimensional drawings and other information from www vaddio com support Camera Features n Back illuminated 9 03 Megapixel ultra high definition 1 2...

Page 5: ...wer supply n AC cord set for North America n Thin Profile Wall Mount with mounting hardware n EZCamera RS 232 control adapter n Quick Start Guide International Part number 999 9950 001 RoboSHOT 20 UHD in silver and black Part number 999 9950 001W RoboSHOT 20 UHD in white n Vaddio IR Remote Commander n 12 VDC 3 0 A switching power supply n AC cord sets for UK and Europe n Thin Profile Wall Mount wi...

Page 6: ...front of the camera base n Status indicator The multi colored LED indicates the camera s current state o Purple Boot up and Standby modes o Blue Normal operation and is a power on ready condition o Blinking blue The camera has received IR from the remote or other IR source o Red Tally function shows that the camera is on air o Blinking red Fault condition o Yellow Firmware update is in progress Ca...

Page 7: ...to a camera controller to manage the camera using a modified VISCA protocol n HD video select switch Select the appropriate output resolution for local outputs n DIP switches Set IR frequency IR on off image flip camera is invertible and baud rate Switch Settings RoboSHOT cameras use a rotary switch to set the video resolution and a set of DIP switches that determine certain camera functions A lab...

Page 8: ...Switch position Resolution 0 1080p 59 94 1 1080p 50 2 1080i 59 94 3 1080i 50 4 1080p 29 97 5 1080p 25 6 720p 59 94 7 720p 50 8 2160p 29 97 9 2160p 25 A F Not used Note The maximum resolution for the HD SDI output and the IP stream is 1080p 5 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 9: ...of the remote to select the camera you want to control IR Leave switch 3 in the default UP position if the IR remote will be used Inverted operation If mounting the camera upside down set switch 4 to the DOWN position IMAGE FLIP ON Baud Rate Set the baud rate for RS 232 communication using switch 5 Most applications use 9600 bps switch 6 UP which is recommended when using long cable runs Use the 3...

Page 10: ...his product Using a different one will void the warranty and could create unsafe operating conditions or damage the product Do not install or operate this product if it has been dropped damaged or exposed to liquids If any of these things happen return it to Vaddio for safety and functional testing DomeVIEW enclosures are available to allow outdoor installation of RoboSHOT cameras Learn more at ww...

Page 11: ...vided with the wall mount n If you mount it to a wall box use the cover plate screws supplied with the wall box About Ceiling Mounted Cameras If you use an inverted mount set the camera s Image Flip DIP switch ON for inverted operation See Camera Settings for more information Basic Connection Diagram The Quick Start Guide for RoboSHOT 20 UHD provides additional information Note The OneLINK interfa...

Page 12: ...e mount 3 Level the mount and tighten the mounting screws 4 Check the level again 5 Connect the cables to the camera Caution Use the power supply shipped with the camera Using a different power supply may create an unsafe operating condition or damage the camera and will void the warranty 6 Ensure that the video resolution switch and the DIP switches are set appropriately See Switch Settings 7 Pla...

Page 13: ... point it is ready to accept control information When powering up the RoboSHOT 20 UHD camera executes a different sequence of movements than other Vaddio PTZ cameras Note Wait until the camera finishes initializing before trying to control it using the IR remote or other command input 10 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 14: ... through 3 second row on the remote Discover the camera s IP address Data Screen button top left press and hold for 3 seconds Move the camera Arrow buttons and Home button dark red Move the camera to a preset position Position Preset buttons 1 through 6 bottom two rows You can access additional presets from the camera s web interface Focus the camera Auto Focus button near arrow buttons Manual Foc...

Page 15: ...ct Slow or Fast movements for telephoto and wide angle shots n T slow and fast Telephoto n W slow and fast Wide angle Manual Focus Switch the camera to Manual Focus mode Near adjustment Moves the focus nearer when in manual focus mode Far adjustment Moves the focus farther when in manual focus mode Position Presets 1 through 6 Move the camera to a predefined position Preset Save the camera s curre...

Page 16: ...th user level access If the LAN has a DHCP server the camera will get its IP address gateway and routing information automatically and you will be able to browse to it In the absence of a DHCP server the camera s default IP address is 169 254 1 1 and its subnet mask is 255 255 255 0 You can configure the camera s static IP address either through the network or from a computer connected directly to...

Page 17: ...ear on the left side of the screen In addition to Camera Controls you also have access to n Camera Settings Additional control over camera behavior related to camera movement and color management n Streaming Set up IP H 264 streaming n Room Labels Add helpful information the web interface screens such as conference room name and the in house number for AV assistance n Networking Ethernet configura...

Page 18: ...g adjustments n Specify whether to use automated adjustments auto iris auto white balance backlight compensation Camera Settings Camera adjustments n Color settings Iris iris gain red gain blue gain detail chroma gamma n Store and label custom color settings as CCU scenes n Specify global speed settings for camera movements that do not use Tri Synchronous Motion Camera Settings Advanced camera set...

Page 19: ...Pan tilt zoom or return to home position n Set speeds for camera movements n Focus manually or set auto focus n Set or move to camera presets n Select one of the stored lighting adjustments n Set the way the camera responds to the arrow buttons on the remote Since the web interface is specific to the camera you are working with it does not offer camera selection Manage the Camera Ready State Use t...

Page 20: ...to adjust the speed of movements that you control with the buttons for pan tilt and zoom For tight shots slower is usually better Change the Focus Open the Focus control to select Auto focus or set manual focus with the near and far buttons I know you get this but I m going to say it anyway The and buttons don t work when the Auto Focus box is checked 17 Integrator s Complete Guide to the RoboSHOT...

Page 21: ...ith Tri Sync to allow the pan tilt and zoom motors to move simultaneously 4 If necessary use the speed slider to set Tri Sync speed For tight shots slower is better 5 To save the current color settings along with the camera position check Save with current color settings 6 Save the preset Note The Tri Synchronous Motion algorithm works best for on air shots requiring significant movement in more t...

Page 22: ...narios Incandescent Hi Incandescent Lo Fluorescent Hi Fluorescent Lo and Outdoor The Auto setting allows the camera to determine the appropriate adjustments The first three settings in this area of the web interface initially labeled Custom A through Custom C can be set and renamed from the Camera Settings page accessible to admin users 19 Integrator s Complete Guide to the RoboSHOT 20 UHD High Pe...

Page 23: ...ra pan direction to the near end point of view use the Settings button to open the pan and tilt direction box Then set Pan Direction to Inverted Set Tilt Direction Tilt direction can also be normal or inverted Set it according to what will be the most intuitive for the people most likely to be controlling the camera 20 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High ...

Page 24: ...gateway if you set IP Address to Static Note DHCP is the default setting but the camera will use the default address of 169 254 1 1 if no DHCP server is available Specifying Time Zone and NTP Server 1 To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use Otherwise use the default 21 Integr...

Page 25: ...ss and Passwords Things you can do on this screen n Allow people to access the Camera Control screen without logging on Allow Guest Access n Set whether inactive sessions log off automatically or not n Change the password for the admin account default is password n Change the password for the user account default is password For security Vaddio recommends changing the account passwords 22 Integrat...

Page 26: ... will be used when not using Tri Synchronous Motion Set Up what the Camera Does on Power Up To use a preset position instead of the default home position when the camera wakes up check Load Preset at Startup Then select the preset to use To specify the color and lighting settings check Load CCU Scene at Startup and select the CCU scene to use 23 Integrator s Complete Guide to the RoboSHOT 20 UHD H...

Page 27: ...looks grainy or noisy try a lower Detail setting As in conversation too much detail is bad 6 Chroma adjust the slider as needed for the right level of color intensity 7 Gamma adjust the slider as needed for the desired range between bright areas and shadows 8 When the scene looks the way you want it to click Store CCU Scene 9 In the Store CCU Scene dialog box select which custom scene to store Cus...

Page 28: ...able or disable IP streaming n Set the resolution video quality and frame rate for IP streaming n Specify the IP streaming port and path URL The camera uses the RTSP protocol for H 264 streaming 25 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 29: ...stom Quality Mode Note The web interface presents all the possible streaming resolutions values but the IP stream cannot be higher than the value set with the video resolution switch on the back of the camera See Video Resolution for information on setting the switch If the selected value is out of range the camera will automatically adjust the streaming resolution 26 Integrator s Complete Guide t...

Page 30: ...mera s soft DIP switches n Run a firmware update Reboot the Camera This can help if the camera stops responding as you expect In the System Utilities section click Reboot Restore Factory Settings Sometimes it s easiest to just start over To restore the original factory settings click Restore Factory Settings This will overwrite anything you have customized such as custom camera presets 27 Integrat...

Page 31: ... the soft DIP switches the screen shows the current state of the hardware switches on the camera s back panel If you need to change any of the rear DIP switches or the rear rotary switch you must physically move it You cannot change the settings of the rear DIP switches or the rear rotary switch from the web interface 28 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra Hig...

Page 32: ...to the firmware that you downloaded and select it The filename ends with p7m 3 Click Begin Firmware Update The process may take a few minutes Caution Ensure that the camera stays powered on and connected to the network during the update Interrupting the update could make the camera unusable The camera reboots when the update is complete 29 Integrator s Complete Guide to the RoboSHOT 20 UHD High Pe...

Page 33: ... information for contacting Vaddio Technical Support on the Help screen Web Tasks for Administrators Viewing Diagnostic Logs If you encounter a problem that you can t solve your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen 30 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ ...

Page 34: ...era pan right RESPONSE OK Get Example COMMAND camera ccu get iris RESPONSE iris 11 Syntax Error Example COMMAND camera right pan RESPONSE ERROR Using a question mark as a command parameter will bring up a list of available commands for the menu you are in Things to know about control via Telnet session n Command lines are terminated with a carriage return n All ASCII characters including carriage ...

Page 35: ...ght 20 Pans the camera right using a speed of 20 camera pan stop Stops the camera s horizontal motion camera tilt Moves the camera vertically Synopsis camera tilt up speed down speed stop Parameters and Values up Moves the camera up down Moves the camera down speed 1 20 Optional integer 1 20 specifies the speed for the commanded movement Default speed is 10 stop Stops the camera s vertical movemen...

Page 36: ...1 7 Optional integer 1 7 specifies the speed for the commanded movement Default speed is 3 stop Stops the camera s zoom movement Examples camera zoom in Zooms the camera in at the default speed camera zoom out 7 Zooms the camera out using a speed of 7 camera zoom stop Stops the camera s zoom motion 33 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Cam...

Page 37: ...s the speed for the commanded movement mode auto manual Specifies automatic or manual focus mode get Returns the current focus mode automatic or manual stop Stops the camera s focus movement Examples camera focus near Brings the focus near at the default speed camera focus far 7 Moves the focus farther from the camera at a speed of 7 camera focus mode auto Sets the camera in auto focus mode camera...

Page 38: ...preset tri sync speed 1 24 Optional specifies that the camera uses Tri Synchronous Motion to move to this position using the specified speed save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera preset recall 3 Moves the camera to preset 3 camera preset store 1 Saves the camera s current position as pr...

Page 39: ...uto_iris Returns the current auto iris state on or off gain Returns the gain value as an integer between 0 and 11 detail Returns the detail value as an integer between 0 and 15 chroma Returns the chroma value as an integer between 0 and 14 all Returns all current CCU settings Examples camera ccu get iris iris 11 Returns the current iris value camera ccu get red_gain red_gain 201 Returns the curren...

Page 40: ...nt state of the backlight compensation setting on or off iris 0 13 Sets the iris value Can only be used when auto iris is off Valid range is integers between 0 and 13 auto_iris on off Sets the auto iris state on or off Auto iris disables manual iris and gain when it is on gain 0 11 Sets gain value Valid range integers 0 to 11 Can only be used when auto iris is off detail 0 15 Sets the detail value...

Page 41: ...U scene as custom CCU scene 1 video mute Gets or sets the camera s video mute status When video is muted the camera sends black video with an on screen message stating that video mute is on This can be desirable when preparing the room or when privacy is needed Synopsis video mute get off on toggle Parameters get Returns the current video mute status off Unmutes the video Normal video resumes on M...

Page 42: ...ggle Changes the camera s standby state if it was not in standby mode it enters standby if it was in standby mode it wakes up get Returns the camera s current standby state on or off Examples camera standby off Brings the camera out of standby mode camera standby on Puts the camera in standby mode 39 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Came...

Page 43: ...l Only RTSP is supported at this time ip_quality low standard high Specifies the video quality ip_resolution value Valid resolutions 1080p 720p 4cif 480p 640x480 360p cif Specifies the streaming video resolution ip_url URL Specifies the URL where the stream is available Examples streaming settings get IP Enabled true IP Port 554 IP Protocol RTSP IP Quality High Quality Best IP Resolution 1080p IP ...

Page 44: ...ackets of 100 bytes each to the device with the hostname BoardroomCamControl network settings get Returns the current network settings for mac addres ip address netmask and gateway Synopsis network settings get Example network settings get Name eth0 WAN MAC Address 00 04 a3 85 0a ee IP Address 10 10 8 116 Netmask 255 255 255 0 Gateway 10 10 8 100 system reboot Reboots the system either immediately...

Page 45: ...ware off factory reset hardware off Evaluates the most recent system factory reset on or off command if one has been received and returns the software factory reset status Reads the rear panel DIP switches and returns the hardware reset status Hardware reset status is on if all DIP switches are in the down position system factory reset on factory reset software on factory reset hardware off Sets t...

Page 46: ... functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command line absolute as per history command 3 Substitute the command line entered 3 lines before relative version Returns the current firmware version Sy...

Page 47: ...n does one of these two things n Telnet Closes the socket n RS 232 serial Automatically starts a new session Synopsis exit Example exit 44 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 48: ... Pin 5 Not used n Pin 6 GND n Pin 7 RXD from TXD of control source n Pin 8 TXD to RXD of control source Caution Check Cat 5 cables for continuity before using them Using the wrong pin out may damage the camera system and void the warranty The Vaddio RoboSHOT Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices Not all VISCA comman...

Page 49: ...0h 4000h CAM_Focus Stop 8x 01 04 08 00 FF Far std 8x 01 04 08 02 FF Near std 8x 01 04 08 03 FF Far variable 8x 01 04 08 2p FF p speed 0 low to 7 high Near variable 8x 01 04 08 3p FF p speed 0 low to 7 high Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs Focus Position 1000h F000h Auto Focus 8x 01 04 38 02 FF Manual Focus 8x 01 04 38 03 FF Auto Manual 8x 01 04 08 10 FF One Push Trigger 8x 01 04 18 01 FF One...

Page 50: ...1 04 35 07 FF Auto including sodium lamp source Sodium Lamp 8x 01 04 35 08 FF Sodium lamp source fixed mode Sodium Lamp Outdoor Auto 8x 01 04 35 09 FF Outdoor auto including sodium lamp source CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain Up 8x 01 04 03 02 FF Down 8x 01 04 03 03 FF Direct 8x 01 04 43 00 00 0p 0q FF pq Red gain 00h FFh CAM_BGain Reset 8x 01 04 04 00 FF Manual control...

Page 51: ...Down 8x 01 04 0B 03 FF Direct 8x 01 04 4B 00 00 0p 0q FF pq Iris Position RoboSHOT 12 0h 07h 11h RoboSHOT 30 and RoboSHOT 20 UHD 0h 05h 11h See Iris Position Values for setting values CAM_Gain Reset 8x 01 04 0C 00 FF Iris Gain Setting pq Gain Position 01h 0Fh p Gain limit 04h 0Fh See Iris Gain Limit Values and Iris Gain Values for setting values Up 8x 01 04 0C 02 FF Down 8x 01 04 0C 03 FF Direct 8...

Page 52: ...3 FF CAM_NR 8x 01 04 53 0p FF p Noise Reduction level 0 Off 1 5 CAM_Gamma 8x 01 04 5B 0p FF p Gamma setting 0 std 1 Straight CAM_LR_Reverse On 8x 01 04 61 02 FF LR Reverse On Off mirror Off 8x 01 04 61 03 FF CAM_Freeze On 8x 01 04 62 02 FF Freeze On Off Off 8x 01 04 62 03 FF CAM_PictureEffect Off 8x 01 04 63 00 FF Picture Effect Setting Neg Art 8x 01 04 63 02 FF Black White 8x 01 04 63 04 FF CAM_P...

Page 53: ...ld level pp Y fixed color for high intensity qq Cr fixed color for high intensity rr Cb fixed color for high intensity ss Y fixed color for low intensity tt Cr fixed color for low intensity uu Cb fixed color for low intensity Each parameter setting 00h to 7Fh On 8x 01 04 50 02 FF Color Enhancement On Off Off 8x 01 04 50 03 FF CAM_ ChromaSuppress 8x 01 04 5F pp FF pp Chroma Suppress level 00 Off 01...

Page 54: ...02 FF Stop 8x 01 06 01 vv ww 03 03 FF Absolute Position 8x 01 06 02 vv ww 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF 0Y0Y0Y0Y Pan position 90E2h 6BD8h 0Z0Z0Z0Z Tilt position EB99h 3D59h Home 8x 01 06 04 FF Returns the camera to its default position Pan Tilt ZoomDrive Up 8x 01 06 0A vv ww rr 03 01 03 FF vv Pan speed 01h 18h ww Tilt speed 01h 14h rr Zoom speed 00h 07h Down 8x 01 06 0A vv ww rr 03 02 03 FF Left 8x 0...

Page 55: ...ition EB99h 3D59h 0R0R0R0R Zoom position RoboSHOT 12 0000h 4000h RoboSHOT 30 and RoboSHOT 20 UHD 0000h 7AC0h Home 8x 01 06 0C FF Returns the camera to the default position and zoom CAM_PTZ_ PresetSpeed 8x 01 7e 01 0b pp qq rr FF pp pan speed 01h 18h qq tilt speed 01h 14h rr zoom speed 0h 07h Applies only if Tri Synchronous Motion is not used 52 Integrator s Complete Guide to the RoboSHOT 20 UHD Hi...

Page 56: ...mand CAM_ExpComp Value Iris Gain 0x0E 7 10 5 dB 0x0D 6 9 dB 0x0C 5 7 5 dB 0x0B 4 6 dB 0x0A 3 4 5 dB 0x09 2 3 dB 0x08 1 1 5 dB 0x07 0 0 dB 0x06 1 1 5 dB 0x05 2 3 dB 0x04 3 4 5 dB 0x03 4 6 dB 0x02 5 7 5 dB 0x01 6 9 dB 0x00 7 10 5 dB 53 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 57: ...x10 1 1500 1 1250 0x0F 1 1000 1 1000 0x0E 1 725 1 600 0x0D 1 500 1 425 0x0C 1 350 1 300 0x0B 1 250 1 215 0x0A 1 180 1 150 0x09 1 125 1 120 0x08 1 100 1 100 0x07 1 90 1 75 0x06 1 60 1 50 0x05 1 30 1 25 0x04 1 15 1 12 0x03 1 8 1 6 0x02 1 4 1 3 0x01 1 2 1 2 0x00 1 1 1 1 54 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 58: ...oSHOT 20 UHD 0x11 F1 8 0x10 F2 0x0F F2 4 0x0E F2 8 0x0D F3 4 0x0C F4 0x0B F4 8 0x0A F5 6 0x09 F6 8 0x08 F8 0x07 F9 6 0x06 F11 0x05 F14 0x00 CLOSE 55 Integrator s Complete Guide to the RoboSHOT 20 UHD High Performance Ultra High Definition PTZ Camera ...

Page 59: ...0 can be set only when the high sensitivity mode is ON By default it is off at power up reboot Iris Gain Limit Values Command CAM_Gain Value High Sensitivity Off High Sensitivity On 0x0C 33 dB 45 dB 0x0B 30 dB 42 dB 0x0A 27 dB 39 dB 0x09 24 dB 36 dB 0x08 21 dB 33 dB 0x07 18 dB 30 dB 0x06 15 dB 27 dB 0x05 12 dB 24 dB 0x04 9 dB 21 dB 56 Integrator s Complete Guide to the RoboSHOT 20 UHD High Perform...

Page 60: ...erval AF y0 50 02 FF Zoom Trigger AF CAM_ AFTimeSettingInq 8x 09 04 27 FF y0 50 0p 0q 0r 0s FF pq Movement Time rs Interval CAM_ IRCorrectionInq 8x 09 04 11 FF y0 50 00 FF Standard y0 50 01 FF IR Light CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF Indoor y0 50 02 FF Outdoor y0 50 03 FF One Push WB y0 50 04 FF ATW y0 50 05 FF Manual y0 50 06 FF Outdoor Auto y0 50 07 FF Sodium Lamp Auto ...

Page 61: ...04 29 FF y0 50 0p 0q 0r 0s FF pq X Position rs Y Position CAM_WDModeInq 8x 09 04 3D FF y0 50 02 FF On y0 50 03 FF Off y0 50 06 FF VE On CAM_ WDParameterInq 8x 09 04 2D FF y0 50 00 0q 0r 0s 0t 0u 00 00 FF q Display brightness level 0 Dark to 6 Bright r Brightness compensation selection 0 Very dark 1 Dark 2 Standard 3 Bright s Compensation level 00h Low 01h Mid 02h High tu Always 0 CAM_ApertureInq 8...

Page 62: ...8x 09 04 22 FF y0 50 0p 0q 0r 0s FF pqrs Camera ID CAM_VersionInq 8x 09 00 02 FF y0 50 00 10 mn pq 0E 0E 02 FF mnpq Model Code Vaddio_ModelInq 8x 09 08 0e FF y0 50 05 00 00 00 00 FF RoboSHOT 12 y0 50 05 01 00 00 00 FF RoboSHOT 30 y0 50 05 02 00 00 00 FF RoboSHOT 12 USB y0 50 05 04 00 00 00 FF RoboSHOT 12 HDMI y0 50 05 05 00 00 00 FF RoboSHOT 30 HDMI y0 50 05 06 00 00 00 FF RoboSHOT 12 HD SDI y0 50...

Page 63: ...eInq 8x 09 04 4F FF y0 50 00 00 00 0p FF p Color Hue Setting 0h 14 degrees to Eh 14degrees CAM_TempInq 8x 09 04 68 FF Y0 50 00 00 0p 0q FF pq Lens Temperature CAM_ GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s Polarity offset 0 is plus 1 is minus tu Offset s 0 00h to 40h Offset s 1 00h to 10h Pan tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan position zzzz Tilt Po...

Page 64: ...n working distance 10 mm wide 1500 mm tele Pan angle and speed 160 0 35 sec to 120 sec Tilt angle and speed 90 30 0 35 sec to 120 sec Gain Auto Manual 0 to 33 dB Aperture detail 16 Steps Focusing system Auto Focus Manual Focus Mode One Push Trigger Mode White balance Auto ATW Indoor Outdoor One push Manual Backlight compensation On off Sync system Internal Noise reduction 6 steps S N ratio Over 50...

Page 65: ...s If the camera works without the OneLINK system the OneLINK is bad Contact your reseller or Vaddio Technical Support The wall outlet is not active Check by finding out if it powers something else such as a laptop or phone charger Use a different outlet The camera or its power supply is bad Contact your reseller or Vaddio Technical Support The camera is not responding to the remote and the light i...

Page 66: ...tream Streaming is not enabled Enable streaming Streaming page in the web interface The video stream displays poorly for example there is a jagged band where the image is not displayed The stream requires more bandwidth than is available to the viewer Reduce the streaming resolution Operation Storage and Care For smears or smudges on the product wipe with a clean soft cloth Use a lens cleaner on t...

Page 67: ...rference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesir...

Page 68: ...dum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11 2004 Voltage Dips Interrupts and Fluctuations KN22 2008 CISPR 22 2006 Conducted and Radiated Emissions KN24 2008 CISPR 24 1997 A1 2000 A2 2002 IT Immunity Characteristics EN 61000 4 2 Electrostatic Discharge EN 61000 4 3 Radiated I...

Page 69: ...acement Vaddio Technical Support can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number Before returning a product for repair or replacement request an RMA from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial numbers and ...

Page 70: ...ettings 19 24 36 37 colors of the status light 3 62 command history 43 compatibility browsers 13 connection example 8 connector identification 4 connector pin out RS 232 45 custom CCU scenes 24 D damage preventing 7 45 default IP address 13 default settings restoring 27 42 detail setting 24 37 DHCP 21 diagnostic logs 30 Diagnostics page web 30 DIP switch settings 27 soft 27 directional controls 11...

Page 71: ...roduct returns and repairs 66 Q quick reference 3 11 12 15 indicator light 3 Vaddio IR Remote Commander 11 12 web interface 15 R ready state 16 39 rebooting the camera 27 41 red gain 24 37 remote control 11 12 resolution 4 25 IP streaming 25 switch setting 4 restoring default settings 27 42 RJ 45 connectors 7 room information 22 Room Labels page web 22 RS 232 commands 46 57 RS 232 serial connectio...

Page 72: ...ime zone 21 Tri Synchronous Motion Tri Sync 18 24 35 troubleshooting 62 typical installation 9 U user login 13 22 changing 22 default 13 V Vaddio IR Remote Commander 11 12 version firmware 43 video resolution setting 4 W warranty 7 66 web browsers supported 13 web interface 16 21 23 25 27 30 Camera Control page 16 Camera Settings page 23 Diagnostics page 30 Help page 30 Networking page 21 Room Lab...

Page 73: ...istered trademarks of HDMI Licensing LLC in the United States and other countries HDBaseT and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance Exmor is a trademark of Sony Corporation All other trademarks in this document are the property of their respective owners Copyright 2016 Vaddio All rights reserved Vaddio 131 Cheshire Ln Suite 500 Minnetonka MN 55305 ...

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