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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

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Summary of Contents for ConferenceSHOT FX

Page 1: ...Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera Document 411 0015 30 Rev A October 2017 ...

Page 2: ...ce 9 Details 9 Storing a Preset Using the Remote 9 Web Interface 10 Browser Support 10 User Access 10 Administrative Access 11 Web Interface Quick Reference 12 Compact Menu View 12 System Administration 13 Configuring Network Settings 14 Setting Time Zone and NTP Server 15 Configuring Streaming Settings 16 Editing the USB Device Name 16 Allowing Soft Client Control of the Camera 16 Enabling or Dis...

Page 3: ...8 Telnet Serial Command API 29 camera home 30 camera zoom 30 camera focus 31 camera preset 31 camera ccu get 32 camera ccu set 33 camera led 34 camera standby 34 video mute 35 streaming settings get 36 network settings get 37 network ping 37 system reboot 38 system factory reset 38 sleep 39 history 39 version 39 help 40 exit 40 RS 232 Serial Communication 41 Camera Zoom and Focus Commands 42 Color...

Page 4: ...Status Light 48 Restoring Default Camera Settings 48 Operation Storage and Care 49 Compliance Statements and Declarations of Conformity 50 FCC Part 15 Compliance 50 ICES 003 Compliance 50 European Compliance 51 Warranty Information 52 Index 53 iv Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 5: ...ation and Administration Guide for the ConferenceSHOT FX USB 3 0 Fixed Camera physical features controlling the camera and troubleshooting Download manuals dimensional drawings and other information from www vaddio com support Features n Fixed USB 3 0 camera for small to medium conference rooms n 2 Megapixel native 1080p 60 full HD image sensor n 3x optical zoom horizontal field of view of 88 n Si...

Page 6: ...listed here n Camera part number 998 20000 000 n Thin Profile Wall Mount with mounting hardware black n 12 VDC 1 5 Amp switching power supply with AC plug adapters n USB 3 0 Type A to Type B cable 6 ft 1 8 m n Remote control n Quick Start Guide ConferenceSHOT FX camera white part number 999 20000 000W The box should contain one of each item listed here n Camera part number 998 20000 000W n Thin Pr...

Page 7: ...owered up and sending video even if the status light is off Back of the Camera n 12 VDC 1 5 amp power connector Connect only the power supply shipped with the camera n USB 3 0 type B video device connector Streams uncompressed UVC standard video n Ethernet RJ 45 Connect to the network for IP streaming and camera control via web interface or Telnet n DIP switches Set IR frequency and image flip cam...

Page 8: ...m with different IR frequencies Use switches 1 and 2 to select the frequency to identify the camera as camera 1 2 or 3 then use the Camera Select buttons at the top of the remote to select the camera you want to control Inverted operation If mounting the camera upside down set switch 3 to the DOWN position IMAGE FLIP ON Switch 4 is not currently used Note The web interface provides additional swit...

Page 9: ...without the appropriate protective enclosure Do not allow it to come into contact with any liquid Use only the power supply included with this product Using a different one will void the warranty and could create unsafe operating conditions or damage the product Do not install or operate this product if it has been dropped damaged or exposed to liquids If any of these things happen return it to Va...

Page 10: ...chors provided with the wall mount n If you mount it to a wall box use the cover plate screws supplied with the wall box About Ceiling Mounted Cameras If you use an inverted mount the camera will need to be configured for inverted operation See Setting Switches in the Web Interface 6 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 11: ...nnect the cables to the camera Caution Use the power supply shipped with the camera Using a different power supply will damage the camera and void the warranty and may create an unsafe operating condition 3 Place the camera on the mount 4 Attach the camera to the mount using the 20 x 375 mounting screw supplied with the camera Image for illustration only not to scale Camera and mount details may d...

Page 12: ...mera as needed to position it for the desired view Status Light The light in the camera s base indicates its current state n Blue Camera is active n Purple Standby mode or booting n Yellow Firmware update is in progress n Blinking blue USB cable is disconnected n Blinking purple Error Caution Do not remove power or reset the camera while the indicator is yellow showing a firmware update in progres...

Page 13: ...s on the near end display Press momentarily to dismiss the information Power indicator Shows power on IR transmission and battery level Power Switch the selected camera on or off Arrow buttons Non functional so they re perfect for fidgeting OK Return to the camera s home zoom level Zoom Out and Zoom In Change the zoom P Store Preset store Hold while pressing Preset 1 or Preset 2 to store a preset ...

Page 14: ...e button again to dismiss the information display If the camera has already been configured and video is available all you need to do is use the remote If the address is 169 254 1 1 the camera is using its default IP address and you will need to configure it for your network You can configure the camera s static IP address either through the network or from a computer connected directly to its Eth...

Page 15: ...cluding the conference room name and phone number and the in house number for AV assistance n Networking Ethernet configuration n Security Set passwords and manage guest access n Diagnostics View or download logs when troubleshooting issues n System View firmware version and hardware switch settings access soft DIP switches reboot restore factory defaults and run firmware updates n Help Tech suppo...

Page 16: ...ss management n Guest access n Account passwords n Automatic logout for idle sessions Security USB and IP streaming settings Streaming Other IP settings n Hostname n DHCP or static addressing n Static IP address subnet mask gateway Networking Date and time time zone and NTP server Networking Information about the camera n Room location and phone number n Help desk phone number Room Labels Vaddio T...

Page 17: ...ace such as the room location and phone number and the in house number for AV assistance n System Firmware version and hardware switch settings soft DIP switches controls to reboot restore factory defaults and run firmware updates n Help Tech support contact information and a link to the product information library n Diagnostics View or download logs when troubleshooting issues 13 Integrator s Com...

Page 18: ...ult address of 169 254 1 1 if no DHCP server is available You will only be able to enter the IP address subnet mask and gateway if you set IP Address to Static Caution Consult your IT department before editing network settings Errors in network configuration can make the camera and its IP stream inaccessible from the network Do not change DHCP Static addressing IP address subnet mask or gateway un...

Page 19: ...ectivity to access an NTP server If you have internet connectivity you do not need to change the default NTP server information 1 To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use If you are not sure about this use the default 15 Integrator s Complete Guide to the ConferenceSHOT FX USB...

Page 20: ...ve them Editing the USB Device Name To change the way the camera shows up in your soft client s camera selection list edit the USB Device Name Allowing Soft Client Control of the Camera To allow conferencing applications to control the camera check the box marked Enable UVC Extensions Enabling or Disabling Streaming IP and USB streaming are enabled by default Use the Enable USB Streaming and Enabl...

Page 21: ...control 2 Select the desired IP streaming resolution 3 Easy quality mode only Select Video Quality 4 Custom quality mode only Select the desired IP streaming frame rate 5 Custom quality mode only Select Constant or Variable bit rate 6 Custom quality mode only Select Bandwidth for Constant Bit Rate or Quality Quantization for Variable bit rate 17 Integrator s Complete Guide to the ConferenceSHOT FX...

Page 22: ... Things you can do on this page n Change the password for the admin account default is password n Change the password for the user account default is password n Allow people to access the Controls screen without logging on Allow Guest Access by default guest access is permitted n Set whether inactive sessions log off automatically or not by default inactive sessions expire after 30 minutes Note Fo...

Page 23: ...pect In the System Utilities section click Reboot Saving or Restoring a Configuration SYSTEM PAGE FIRMWARE TAB If you need to configure several cameras the same way you can configure the first one export its configuration and then import the configuration to the other cameras The export downloads to your computer as a dat file The filename is the camera s hostname Note The camera cannot import a d...

Page 24: ...ntinue A progress message box opens and the indicator light on the front of the camera turns yellow to show the firmware update is in progress If the update process presents warnings or error messages read them carefully The camera reboots when the update is complete 6 Contact Vaddio technical support if you encounter any problems with the update Caution Do not remove power or reset the camera whi...

Page 25: ... an issue using your troubleshooting skills or the Troubleshooting table in this manual we are here to help You ll find information for contacting Vaddio Technical Support on the Help screen 21 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 26: ... encounter a problem that you can t solve your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen 22 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 27: ...g color and lighting settings n Setting the status light behavior Color and Lighting Adjustments CAMERA PAGE The Camera page lets you do these things n Set up the color settings the camera uses n Set zoom presets that will be available to the operator 23 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 28: ...ast between extremes and Wide Dynamic Range increases it they cannot be used together 3 To allow the camera to adjust the white balance automatically check the Auto White Balance box Leave it unchecked to adjust red gain and blue gain manually 4 Detail adjust the slider as required for the right image sharpness Note If the video looks grainy or noisy try a lower Detail setting 5 Chroma adjust the ...

Page 29: ...ilable from the web interface 1 Adjust the zoom to the desired level 2 Adjust the color settings as needed 3 Select Store to open the Store Preset box Presets that have already been defined are highlighted 4 Select the preset to store The checkbox for storing color settings appears as if by magic Select it if you want to associate the current color settings with this preset 5 Save your work 25 Int...

Page 30: ...me matches the color scheme used in Vaddio s non USB cameras Status light on off In most cases we recommend leaving the status light on to let people in the room know whether the camera is currently sending video USB stream format UVC Compliant or Client Custom Client Custom enables far end camera control when used with the Zoom soft client Note The camera may be powered up and sending video even ...

Page 31: ...ideo Mute button to temporarily stop video from the camera without placing it in standby Remember that the mute button does not mute the room s microphones conference phone or your computer s microphone In video mute mode the camera transmits blue or black video with a message that the video is muted Managing the Camera Ready State Use the Standby button to switch between low power standby and rea...

Page 32: ...ote If you select a preset that has not yet been programmed nothing happens Storing a Zoom Preset You must log in as admin to set the home zoom level or presets 3 through 16 however anyone can use the remote to set presets 1 and 2 Zoom to the desired level then hold down the P Store button while pressing either Preset 1 or Preset 2 28 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fi...

Page 33: ... camera focus near Focus the camera near far Focus the camera far stop Stop the camera focus mode Camera focus mode Things you might need to know about control via Telnet session n Command lines are terminated with a carriage return n All ASCII characters including carriage returns are echoed to the terminal program and appended with the VT100 string ESC J hex 1B 5B 4A which most terminal programs...

Page 34: ...m Moves the camera in toward the subject or out away from the subject Synopsis camera zoom in out stop Options in Moves the camera in out Moves the camera out stop Stops the camera s zoom movement Examples camera zoom in OK Zooms the camera in camera zoom stop OK Stops the camera s zoom motion 30 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 35: ...s camera focus near OK Brings the focus near at the default speed camera focus far 7 OK Moves the focus farther from the camera at a speed of 7 camera focus mode get auto_focus on OK Returns the current focus mode camera preset Moves the camera to the specified preset zoom level or stores the current zoom level Synopsis camera preset recall store 1 16 Options recall 1 16 Zooms the camera to the sp...

Page 36: ...off gain Returns the gain value as an integer 1 to 10 detail Returns the detail value as an integer 0 to 10 chroma Returns the chroma value as an integer 0 to 20 wide_dynamic_range Returns the current setting for Wide Dynamic Range on or off all Returns all current CCU settings Examples camera ccu get iris iris 6 OK Returns the current iris value camera ccu get red_gain red_gain 201 OK Returns the...

Page 37: ...used when wide dynamic range mode is off iris 0 9 Sets the iris value as an integer 0 to 9 Can only be used when auto iris is off auto_iris on off Sets the auto iris state on or off Auto iris disables manual iris and gain when it is on gain 1 10 Sets gain value as an integer 1 to 10 Can only be used when auto iris is off detail 0 10 Sets the detail value as an integer 0 to 10 chroma 0 20 Sets the ...

Page 38: ...urrent state of the indicator light camera standby Set or change camera standby status Synopsis camera standby get off on toggle Options get Returns the camera s current standby state off Brings the camera out of standby sleep mode on Stops video and puts the camera in standby mode toggle Changes the camera s standby state if it was not in standby mode it enters standby if it was in standby mode i...

Page 39: ...cy is needed Synopsis video mute get off on toggle Options get Returns the current video mute status off Unmutes the video Normal video resumes on Mutes the video Blue or black screen with message toggle Changes the camera s video mute status Examples video mute get mute off OK Returns video mute status video mute on OK Transmits blue or black video 35 Integrator s Complete Guide to the Conference...

Page 40: ...USB Active True when a USB stream is present false otherwise USB Device The USB Device Name currently assigned USB Frame_Rate Frame rate in use for USB streaming negotiated with conferencing client 0 when no USB stream is present USB Resolution Resolution of the USB stream negotiated with conferencing client 0x0 when no USB stream is present USB Version 2 or 3 as negotiated with the conferencing c...

Page 41: ...be sent Examples network ping 192 168 1 66 PING 192 168 1 66 192 168 1 66 56 data bytes 64 bytes from 192 168 1 66 seq 0 ttl 64 time 0 476 ms 64 bytes from 192 168 1 66 seq 1 ttl 64 time 0 416 ms 64 bytes from 192 168 1 66 seq 2 ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 3 ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 4 ttl 64 time 3 112 ms 192 168 1 66 ping statistics 5 packets tra...

Page 42: ...reset status When the factory reset status is on the system resets to factory defaults on reboot Synopsis system factory reset get on off Options get Returns the camera s current factory reset status on Enables factory reset on reboot off Disables factory reset on reboot Examples system factory reset get factory reset software off factory reset hardware off OK Returns the factory reset status This...

Page 43: ...ory 5 Sets the history command buffer to remember the last 5 unique entries Additional information You can navigate the command history using the up and down arrow keys This command supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Subs...

Page 44: ...s an overview of the CLI syntax Synopsis help Example help exit Ends the command session and closes the socket Synopsis exit Example exit 40 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 45: ...n 6 GND n Pin 7 RXD from TXD of control source n Pin 8 TXD to RXD of control source Caution Check Cat 5 cables for continuity before using them Using the wrong pin out may damage the camera system and void the warranty Pro tip Label your cables The Vaddio ConferenceSHOT Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices Not all ...

Page 46: ...cus Stop 8x 01 04 08 00 FF Far std 8x 01 04 08 02 FF Near std 8x 01 04 08 03 FF Far variable 8x 01 04 08 2p FF p speed 0 low to 7 high Near variable 8x 01 04 08 3p FF p speed 0 low to 7 high Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs focus position 1000h 11FFh Auto Focus 8x 01 04 38 02 FF Manual Focus 8x 01 04 38 03 FF Auto Manual 8x 01 04 08 10 FF CAM_ZoomFocus Direct 8x 01 04 47 0p 0q 0r 0s 0t 0u 0v...

Page 47: ...0B 02 FF Down 8x 01 04 0B 03 FF Direct 8x 01 04 4B 00 00 0p 0q FF pq iris position 0h 05h 11h See Iris Values CAM_Gain Direct 8x 01 04 4C 00 00 0p 0q FF Iris gain setting pq gain position 01h 0Ah See Iris Gain Values CAM_BackLight On 8x 01 04 33 02 FF Backlight compensation On Off Off 8x 01 04 33 03 FF CAM_Aperture Reset 8x 01 04 02 00 FF Aperture setting Up 8x 01 04 02 01 FF Down 8x 01 04 02 02 F...

Page 48: ...ommandCancel 8x 2p FF p socket 1 or 2 CAM_Power On 8x 01 04 00 02 FF Power on Off 8x 01 04 00 03 FF Power off Command Setting Values Exposure Control Iris Values Value Iris 0x11 F1 8 0x10 F2 0x0F F2 4 0x0E F2 8 0x0D F3 3 0x0C F4 0x0B F4 8 0x0A F5 6 0x09 F6 8 0x08 F8 0x07 F9 6 0x06 N A 0x05 N A 0x00 CLOSE 44 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 49: ...iry Command Command Response Packet Comments CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq Red gain CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq Blue gain CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq Iris position CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq Gain position CAM_ BackLightModeInq 8x 09 04 33 FF y0 50 02 FF On y0 50 03 FF Off CAM_ApertureInq 8x 09 04 42 ...

Page 50: ...ance Auto or manual Focusing system Auto or manual Wide Dynamic Range On or off Sync system Internal S N ratio Over 50 dB Remote management Web interface Telnet RS 232 Power 12 VDC 1 5 A Physical and Environmental Height 6 3 163 mm Operating temperature 0 C to 40 C 32 F to 104 F Width 6 1 155 mm Operating humidity relative 20 to 80 non condensing Depth 5 5 145 mm Storage temperature 5 C to 60 C 23...

Page 51: ...ot responding to the remote and the light is yellow A firmware update is in progress Wait a few minutes and try again when the light turns blue The camera does not respond to the remote but the web interface is available The remote is not using the same IR channel as the camera Push the Camera Select 1 button on the remote The batteries in the remote are dead Put new batteries in the remote The ca...

Page 52: ...era may be powered up and sending video even if the status light is off Restoring Default Camera Settings Factory reset clears most settings and returns soft DIP switches on the DIP Switches tab of the System page to their default positions Using the switches on the back of the camera Set all DIP switches DOWN and cycle the power to reload the default camera settings Then return all DIP switches t...

Page 53: ...ice under any of the following conditions n Temperatures above 40 C 104 F or below 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n Between converging tectonic plates n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside 49 Integrator s Complete Guide to the Con...

Page 54: ...evice must accept any interference including interference that may cause undesired operation of the device Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user s authority to operate this equipment ICES 003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the ...

Page 55: ... 2004 Corrigendum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11 2004 Voltage Dips Interrupts and Fluctuations KN22 2008 CISPR 22 2006 Conducted and Radiated Emissions KN24 2008 CISPR 24 1997 A1 2000 A2 2002 IT Immunity Characteristics EN 61000 4 2 Electrostatic Discharge EN 61000 ...

Page 56: ...s and or replacement Vaddio Technical Support can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number Before returning a product for repair or replacement request an RMA from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial...

Page 57: ...tings 32 33 command history 39 commands RS 232 VISCA 42 45 compatibility browsers 10 configuration saving or restoring 19 connection diagram 8 connectors 3 Constant Bit Rate 17 Controls page web 27 D damage preventing 2 5 41 default IP address 10 default settings restoring 48 detail setting 33 device name USB 16 DHCP 14 diagnosing issues 47 diagnostic logs 22 Diagnostics page web 22 diagram connec...

Page 58: ...16 18 19 21 23 27 Camera 23 Controls 27 Diagnostics 22 Help 21 Networking 14 Room Labels 19 Security 18 Streaming 16 pan tilt zoom 9 part numbers 2 passwords 18 pause command execution 39 performance specifications 46 physical and environmental specifications 46 pin out RS 232 connector 41 ping command 37 power on power off 9 power supply 2 precautions 2 5 for operating the system 5 presets 9 31 m...

Page 59: ...soft DIP switch 26 status light off on soft DIP switch 26 USB stream format 26 syntax help Telnet 40 T technical specifications 46 technical support 21 Telnet command help 40 Telnet session 29 39 40 ending 40 history 39 temperature operating and storage 49 third party control 29 41 time zone 15 troubleshooting 47 U UC conferencing status light color scheme 26 update 20 USB cable 2 USB device name ...

Page 60: ...zoom presets 28 31 storing 28 31 using 28 31 zoom speed 9 30 56 Integrator s Complete Guide to the ConferenceSHOT FX USB 3 0 Fixed Camera ...

Page 61: ...ns drawings manuals technical support information and more Vaddio and ConferenceSHOT are trademarks or registered trademarks of Milestone AV Technologies All other brand names or marks are used for identification purposes and are trademarks of their respective owners In British Columbia Milestone AV Technologies ULC carries on business as MAVT Milestone AV Technologies ULC 2017 Milestone AV Techno...

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