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VADDIO 999-50707-001G Complete Manual Download Page 38

Installing a Firmware Update for the Connected Microphone

S

YSTEM PAGE

, P

ERIPHERALS TAB

Vaddio conference room microphones are updated via the equipment to which they are connected.

When you update the microphone firmware, you may also need to update the firmware of the other
equipment in the room.

1. Read the release notes and download the update file identified as the web firmware update. The

filename ends in

.p7m

.

2. On the System page, select the Peripherals tab.

3. Select the firmware update file that you downloaded.

4. Select the port connection for the microphone to be updated. There's only one, but you have to select it

anyway.

5. Select Begin Firmware Update.

6. Read the information in the Confirm dialog box, then select Continue. The Firmware Update Log box

displays progress messages during the update, and displays a success message when the microphone
is updated and ready to use.

34

Complete Manual for the HuddleSHOT All-in-One Conferencing Camera

Summary of Contents for 999-50707-001G

Page 1: ...Complete Manual for the HuddleSHOT and HuddleSHOT FC All in One Conferencing Cameras Document 411 0037 30 Rev B March 2021 ...

Page 2: ... Mount 8 Powering Up the Camera 9 Status Indicator Light 9 Multifunction Button 9 Initial Device Set Up 10 Initial Device Set Up Using the Vaddio Device Controller 10 Initial Device Set Up Using the Vaddio Deployment Tool 11 Manual Access and Initial Device Set Up 12 About the Web Interface 12 Getting the Camera s IP Address for Manual Access 12 If the Camera Is At 169 254 1 1 13 Initial Access to...

Page 3: ... Testing Macros 27 Assigning Macros to Triggers 28 Setting the Tabletop Microphone s One Touch Button Behavior 29 Testing Triggers 30 Setting Other System Behaviors 31 System Maintenance 32 Rebooting the Camera 32 Saving Exporting or Restoring Importing a Configuration 32 Installing a Firmware Update 33 Installing a Firmware Update for the Connected Microphone 34 Contacting Vaddio Technical Suppor...

Page 4: ...gs get 48 streaming ip enable 49 network ping 49 network settings get 50 system reboot 50 system factory reset 51 version 51 history 52 help 52 exit 52 Troubleshooting and Care 53 Power and Control 53 Video and Streaming 53 Audio 54 Remote 54 Restoring Default Camera Settings 54 Operation Storage and Care 55 Glossary 56 Photo Credits 60 Index 61 iv Complete Manual for the HuddleSHOT All in One Con...

Page 5: ...bleshooting Features n Intuitive operation with simple remote control n Simultaneous uncompressed USB 3 0 and IP H 264 video at resolutions up to 1080p 60 with full duplex audio streaming n 110 HFOV at 1x with full dewarping 125 HFOV with no dewarping n Selectable 1x 1 5x or 2x zoom with dewarping option n Easy configuration system administration and remote management via web interface n Integrate...

Page 6: ...rophone needed in typical installations Echo canceling microphones pick up the voices of participants up to 10 ft 3 m away Status light The illuminated ring around the lens bezel indicates the camera s current state The status light can be turned off in the administrative web interface Note By default the camera s status indicator light is active during normal operation however it can be configure...

Page 7: ... USB 3 0 USB type C connector Connect to a computer for use with soft conferencing applications Provides uncompressed USB 3 0 stream EasyMic RJ 45 connector Optional connection for a TableMIC or other microphone with Vaddio EasyMic connectivity Multifunction button Momentary pushbutton used to return from standby display IP address pair with a remote and restore factory defaults 3 Complete Manual ...

Page 8: ...uctions and in wall obstructions where the camera is to be mounted n Ensure that the camera will point away from light sources The camera will not perform well if it is pointed toward a light fixture or window Prepare for a successful installation n Be sure you can identify all cables correctly n If you make cables for this installation check them for continuity n Talk to the network administrator...

Page 9: ...ort or using the wrong pin out can result in equipment damage and will void the warranty Pro Tip Label all cables at both ends Basic Connections for Conferencing This diagram shows a basic conferencing configuration A laptop provides USB connectivity and the HDMI output to the display Adding an optional TableMIC microphone allows more flexibility in the room layout This system provides acoustic ec...

Page 10: ... a Sound Bar This diagram shows the camera used as a sound bar for the display Audio from the DVD or other external device is routed from the display to the camera s speakers using the EasyMic adapter The display s built in speakers are not used Select EasyMic Adapter Mode on the Audio page of the web interface HuddleSHOT camera shown The HuddleSHOT FC camera connects the same way Note The compute...

Page 11: ...the cover plate screws supplied with the wall box Installing the HuddleSHOT Camera on the Wall Mount Caution If installing a TableMIC microphone with the camera be sure you can identify the cables correctly Connecting a cable to the wrong port can result in equipment damage and void the warranty 1 Route the cables through the opening in the mounting shelf and connect them to the camera 2 Place the...

Page 12: ...justable mount can be installed on drywall or secured to a wall box Do not use the adhesive feet for this type of installation Installing on a Compatible Above Below Mount The adjustable mount can replace the original camera shelf on a Chief or Middle Atlantic above below mount Contact your sales representative for information on compatible products Do not use the adhesive feet for this type of in...

Page 13: ...low green showing a firmware update in progress Interrupting a firmware update can make the camera unusable Note By default the camera s status indicator light is active during normal operation however it can be configured to remain off when the camera is powered up The camera may be sending video even if the light is off Multifunction Button Use the button on the back of the camera to do these th...

Page 14: ...es To complete the initial device set up with the Vaddio Device Controller 1 Connect the touch panel to the network on the same subnet as the products you need to work with for example connect both to the same PoE switch 2 Go to the touch panel s Configuration page gear icon and select Scan 3 Locate the device you need to work with and select Use 4 Select Exit to leave the Configuration page and o...

Page 15: ...lete the initial device set up with the Vaddio Deployment Tool 1 Power up the camera and other devices if you have not done so already 2 On the Find Devices page select Scan If the scan does not locate the devices you need to set up your computer may be on a different subnet Return to the Find Devices page and set up an advanced scan to search the appropriate portion of the network 3 In the list o...

Page 16: ...er browsers including older versions of the ones on this list are likely to work also Getting the Camera s IP Address for Manual Access If you know that your network does not automatically assign IP addresses skip this section The camera s address is 169 254 1 1 You will need to connect your computer s network port to the camera s network port to do the initial device configuration and network con...

Page 17: ...ser the first time you access the device s web interface Different browsers will respond with different messages and options Your browser will probably present a message indicating one of these things n The connection is not private n The site is not secure n The site is not trusted n The site poses a security threat This is because the certificate the product s website security credential is self...

Page 18: ...ou will need to restore factory defaults Note This page includes a link to the company s standard privacy policy This product does not record or save audio or video files and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface However the device s IP address is considered personally identifiable information for the purp...

Page 19: ... web interface is unavailable if no admin password is set n User password Password protected access to the operator s page of the web interface n Allow Guest Access Allow access the operator s page without a password Disabled by default n Automatically Expire Idle Sessions Automatically logs you out after 30 minutes of inactivity Other security settings include n Allow Telnet Access disabled by de...

Page 20: ...mera is currently at 169 254 1 1 1 Work with your IT department s network specialist to determine the correct network settings 2 Connect your computer s network port to the camera s network port 3 Set IP Address to Static Then enter the IP address subnet mask and gateway DNS Server is optional ask the network specialist If the camera is currently at an IP address other than 169 254 1 1 Work with y...

Page 21: ...e enable Automatic NTP Updating 2 If you are not sure what to use for NTP Server use the default 3 Select the desired time zone from the list You may need to refresh the system time display Adding Room Information to the Camera s Web Interface ROOM LABELS PAGE The information you enter on this page is displayed on every page of the web interface In a multi camera environment you may also wish to s...

Page 22: ... what you see Viewing the USB Stream Do one of these things n Start or join a conference n Open a stream viewer and select the camera as the video capture device The image below shows how to view a camera s USB stream using VLC Media Player The media player will correctly identify your camera by model Configuring USB Streaming STREAMING PAGE These settings affect how the camera works with soft con...

Page 23: ... streaming service IP streaming is disabled by default Viewing the IP Stream RTSP 1 Open a stream viewer such as VLC Media Player 2 Select Network stream or your viewer s equivalent option 3 Copy the streaming URL from the camera s Streaming page and paste it into the viewer as the URL for the network stream The image below shows how you would view a camera s IP stream using VLC Media Player The m...

Page 24: ...e demo studio 3 URL The location where the stream can be viewed This will change if you edit the path Setting up IP Streaming in Easy Mode STREAMING PAGE Note Consult your network specialist when setting up IP streaming to be sure that you select settings that are appropriate for the network If you are not sure about these settings start with the defaults 1 Select Easy Quality Mode 2 Select the de...

Page 25: ... quality mode 2 Select the desired resolution 3 Select the desired frame rate Note Some combinations of resolution and frame rate are not valid and will generate notifications 4 Select Constant or Variable Bit Rate 5 Constant Bit Rate only Set Max Bandwidth 6 Variable bit rate only Set the Quality Quantization slider Then save your changes 21 Complete Manual for the HuddleSHOT All in One Conferenc...

Page 26: ... provided by the service To select the enabled RTMP streaming service Expand the list of available streaming services and select the one to use Note When RTMP streaming is selected and a service is configured the camera streams to that service until you stop the stream Changing MTU STREAMING PAGE ADVANCED SETTINGS The default packet size for streaming is 1400 Do not change this except in consultat...

Page 27: ...Wide Dynamic Range n Wide Dynamic Range Automatically darkens bright areas and brightens dark areas to provide a properly exposed image in challenging lighting conditions This setting can t be used with Backlight Compensation n Gamma Adjusts the range gray density between bright areas and shadows Color n Auto White Balance Adjusts color automatically Clear this box to adjust red gain and blue gain...

Page 28: ...ite and outputs audio from the far end of the conference are on separate tabs To manage individual audio inputs or outputs Use the button to mute the desired audio input or output Use the slider for the appropriate audio input or output to set the volume Note For best performance with most computers we recommend setting the USB Record volume high This allows people at the far end of the call to ad...

Page 29: ...menu select Ambient Noise to reduce gain in the frequencies above and below the normal speech range Participants who have quiet voices or are seated beyond the microphones optimum pick up range TableMIC microphone connected Select the Mic Boost processing option to increase microphone gain overall From the TableMIC Easy PEQ menu select Speech Enhancement to increase gain in the frequency range for...

Page 30: ...nd use the external microphone exclusively This setting is available on both the Inputs and the Outputs tabs Using the Camera as a Sound Bar AUDIO PAGE BOTH TABS The camera must be connected as a sound bar 1 Select the EasyMic Adapter Mode on the Inputs tab 2 If the content is primarily music set the speaker EQ Mode to Music on the Outputs tab 26 Complete Manual for the HuddleSHOT All in One Confe...

Page 31: ...rdware trigger Software triggers allow you to program custom functions for third party control devices such as defining the buttons on a conference room touch screen Writing Editing and Testing Macros CONTROL DEVICES PAGE MACROS TAB Your camera has two example macros Preset 1 and Preset 2 You can safely rename edit or delete these macros To define a macro 1 Enter a name in the Macro Editor s Name ...

Page 32: ...g shows the result of each test Assigning Macros to Triggers CONTROL DEVICES PAGE TRIGGERS TAB A macro can run when the trigger turns on or when it turns off so you can associate two macros with each trigger one to run when the trigger is activated and one to run when the trigger is turned off To assign two macros to a microphone s One Touch trigger the Home button set the One Touch trigger to Lat...

Page 33: ...page locate One Touch in the list of trigger events and select the macro from the list of available actions for Execute Macro On Enter To remove macro assignments from a trigger Select the X on that trigger s row This is equivalent to setting both macros to none Setting the Tabletop Microphone s One Touch Button Behavior AUDIO PAGE INPUTS TAB The Home button on any EasyMic microphone can be associ...

Page 34: ...e web interface displays a notification 2 Select the trigger to run the macro associated with turning the trigger on 3 Select the trigger again to run the macro associated with turning the trigger off if there is one 4 Turn off Test Mode when you finish testing Note Triggers are not available to the control device when Test Mode is selected 30 Complete Manual for the HuddleSHOT All in One Conferen...

Page 35: ...turned off n LED On in Standby Normally on Disable to turn off the indicator light when the camera is in standby mode n Anti flicker Filter You may need to use this setting if AC mains power is 50 Hz Note By default the camera s status indicator light is active during normal operation however it can be configured to remain off when the camera is powered up The camera may be sending video even if t...

Page 36: ...ore a camera s factory default settings you can export the configuration beforehand to restore customized information instead of re entering it manually The data export includes room labels NTP server and time zone information It does not include any information that is unique to the device such as passwords hostname camera settings or remote pairing To export a configuration Select Export Data Th...

Page 37: ...d the release notes and download the firmware update file 2 Select the firmware update file that you downloaded The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box then select Continue A progress message box opens and the indicator light on the front of the camera turns yellow green If the update process presents warnings or err...

Page 38: ...rmware update The filename ends in p7m 2 On the System page select the Peripherals tab 3 Select the firmware update file that you downloaded 4 Select the port connection for the microphone to be updated There s only one but you have to select it anyway 5 Select Begin Firmware Update 6 Read the information in the Confirm dialog box then select Continue The Firmware Update Log box displays progress ...

Page 39: ...ny identifying information other than what you may choose to enter on the Room Labels page of the web interface However the camera s IP address is considered personally identifiable information for the purposes of the privacy notice This information is stored for display to the user but not otherwise shared or transmitted Your Vaddio technical support representative may ask you to download and ema...

Page 40: ...web interface 1 Press and hold the multifunction button on the back of the camera until the indicator light blinks cyan 2 While the indicator light blinks cyan press the pairing button on the remote The camera s indicator light changes to steady white when the pairing is complete You may need to press the remote s pairing button more than once 3 If the indicator light changes from blinking cyan to...

Page 41: ...rently recognizes it you will need admin access to the camera s web interface On the Pairing page select Forget Remote Quick Reference Power button Set the HuddleSHOT camera to standby mode or return to full power mode Mute button Mute the microphone s Home button Returns the camera to its stored color settings Arrow buttons These buttons have no function on the HuddleSHOT camera so they re great ...

Page 42: ... interface is available on the Vaddio Device Controller touch panel if your installation uses one or from a computer s web browser The operator s Camera page provides the same controls as the remote plus volume control for the USB audio from your site Note For best performance with most computers we recommend setting the USB Record volume high This allows people at the far end of the call to adjus...

Page 43: ...l buffer on the device Getting More Information Use a question mark as a command or command parameter to display a list of available commands subcommands or command parameters For example returns all top level commands network returns the valid subcommands for the network command and network ping returns the parameters available for the network ping command Firmware updates sometimes implement new...

Page 44: ..._gain Returns the red gain value as an integer 0 to 20 chroma Returns the chroma value as an integer 0 to 20 gamma Returns gamma as an integer 0 to 3 detail Returns the detail value as an integer 0 to 10 wide_dynamic_range Returns the current setting for Wide Dynamic Range on or off all Returns all current CCU settings Examples camera ccu get red_gain red_gain 11 OK Returns the current red gain va...

Page 45: ...o 20 Can only be used when auto white balance is off red_gain 0 20 Sets the red gain value as an integer 0 to 20 Can only be used when auto white balance is off chroma 0 20 Sets the chroma value as an integer 0 to 20 gamma 0 3 Sets gamma value as an integer 1 to 3 detail 0 10 Sets the detail value as an integer 0 to 10 wide_dynamic_range on off Sets Wide Dynamic Range mode on or off Can only be us...

Page 46: ...m 1 5x OK Returns the camera s current zoom level camera dewarp Dewarping removes the fish eye effect When the camera is set to full dewarp the field of view is reduced by about 10 Synopsis camera dewarp get set off half full Options get Returns the camera s current dewarp level set off half full Sets the camera s dewarp level Examples camera dewarp set full OK Sets the camera to full dewarp camer...

Page 47: ...warm_white OK Sets the camera to color compensation camera color compensation get color compensation warm_white OK Returns the camera s current color compensation setting camera led Set or change the behavior of the indicator light Synopsis camera led get off on Options get Returns the indicator light s current state on or off off Disables the indicator light on Enables the indicator light Example...

Page 48: ...p mode on Stops video and puts the camera in standby mode toggle Changes the camera s standby state if it was not in standby mode it enters standby if it was in standby mode it wakes up Examples camera standby off OK Brings the camera out of standby mode camera standby get standby on OK Returns the current standby state 44 Complete Manual for the HuddleSHOT All in One Conferencing Camera ...

Page 49: ...mand to the outbound near end audio portion of the USB stream ip_out_left ip_out_right Applies the command to the outbound near end audio portion of the IP stream left and right channels Options get Returns the current volume of the specified channel up Increases the volume of the specified channel down Reduces the volume of the specified channel set Sets the volume of the specified channel Exampl...

Page 50: ... the outbound near end audio portion of the USB stream ip_out_left ip_out_right Applies the command to the outbound near end audio portion of the IP stream left and right channels Options get Returns the current mute status of the specified channel on Mutes the audio for the specified channel off Unmutes the audio for the specified channel toggle Changes the mute state for the specified channel un...

Page 51: ...s video mute status Examples video mute get mute off OK Returns video mute status video mute on OK Transmits blue or black video trigger Turn an existing trigger on or off This command has no effect if the specified trigger has not been defined or if the associated macro is unable to run Note If the web interface s macro trigger test mode is in use this command may return parse errors Synopsis tri...

Page 52: ...t USB Device The USB Device Name currently assigned USB Frame_Rate Frame rate for the USB stream negotiated with conferencing client 0 when no USB stream is present USB Resolution Resolution of the USB stream negotiated with conferencing client 0x0 when no USB stream is present USB Version 2 or 3 as negotiated with the conferencing client 0 if no USB stream is present UVC Extensions_Enabled Allow ...

Page 53: ...ive packets size The size of each ECHO_REQUEST packet Default is 56 bytes string The hostname or IP address where the ECHO_REQUEST packets will be sent Examples network ping 192 168 1 66 PING 192 168 1 66 192 168 1 66 56 data bytes 64 bytes from 192 168 1 66 seq 0 ttl 64 time 0 476 ms 64 bytes from 192 168 1 66 seq 1 ttl 64 time 0 416 ms 64 bytes from 192 168 1 66 seq 2 ttl 64 time 0 410 ms 64 byt...

Page 54: ...he specified delay Note that a reboot is required when resetting the system to factory defaults system factory reset Synopsis system reboot seconds Options seconds The number of seconds to delay the reboot Examples system reboot OK The system is going down for reboot NOW huddleshot D8 80 39 62 A7 C5 Reboots the system immediately system reboot 30 Reboots the system in 30 seconds The response is in...

Page 55: ...tory reset get factory reset software off factory reset hardware off OK Returns the factory reset status system factory reset on factory reset software on factory reset hardware off OK Enables factory reset upon reboot Note This command does not initiate a factory reset The factory reset takes place on the next reboot version Returns the current firmware version Synopsis version Example version Au...

Page 56: ...rmation You can navigate the command history using the up and down arrow keys This command supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command line absolute as per history comm...

Page 57: ...een A firmware update is in progress Wait a few minutes and try again when the light turns blue The camera responds to the remote but the web interface is not available The camera is not using the IP address you browsed to Press the Network button on the remote to see camera information The camera does not respond to the remote and the light is white The remote is not paired to the camera Pair the...

Page 58: ...yone used the remote Pairing doesn t work The camera s light changes from blinking cyan to blinking blue The remote is already paired with another camera nearby Remove and reinstall the batteries in the remote then try pairing again The camera does not detect the remote Replace the batteries in the remote The camera does not respond to the remote and the indicator light on the remote is on The rem...

Page 59: ...ore the device under any of the following conditions n Temperatures above 40 C 104 F or below 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n In a hydraulic press n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside 55 Complete Manual for the HuddleSHOT All in...

Page 60: ... protocol that assigns an IP address to a device automatically when it is connected to the network dynamic range The amount of difference between extremes for example the darkest and lightest areas in a shot or the softest and loudest sounds that a microphone picks up EasyMic Vaddio s proprietary connectivity standard for conferencing microphones echo cancellation Audio processing that subtracts t...

Page 61: ... websites work securely See SSL certificate for more information IP address Where a given device is on the IP network logically The IP address enables the network to route data to the right device and that s the reason IP address conflicts are bad IP address conflict Two or more devices attempting to use the same IP address on a network Results are unpredictable but never good LED Light Emitting D...

Page 62: ...d with HTTPS proving that a web page really originates from its purported source If you enable or require HTTPS on a camera or other device without installing an SSL certificate your browser will pop up security warnings when you try to browse to the device s web interface streaming protocol A set of rules that define how video and audio data are sent over the network See RTMP and RTSP subnet mask...

Page 63: ...om your site near end audio in a conference call UVC drivers Universal Video Class Standard USB video drivers used by Vaddio cameras They re the reason your computer doesn t have to stop and download a driver when you connect your new Vaddio USB camera to it UVC extensions Controls in UVC drivers to allow participants at the far end of a conference to control your camera if it processes UVC comman...

Page 64: ...16166230844 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca Parmitano Expedition 36 flight engineer outside the International Space Station By NASA http spaceflight nasa gov gallery images station crew 36 html iss036e016704 html Public Domain https commons wikimedia org w index php curid 27263573 Chris Cassidy Luca Parmitano and Karen Nyber...

Page 65: ...cleaning 55 color codes for status light 9 Color Compensation setting 23 color settings 23 40 41 43 command history 52 conferencing 18 configuration saving or restoring 32 connection example 5 6 Constant Bit Rate IP streaming setting 21 Control Devices page web 27 Controls page web 38 cool white 23 D damage preventing 4 default IP address 16 default settings restoring 9 51 54 detail setting 23 40 ...

Page 66: ...8 Max Bandwidth IP streaming setting 21 media player 18 mic boost 25 microphones 24 26 46 adjusting 25 external 26 muting 24 46 mount 4 7 mounting the camera 4 7 MTU IP streaming setting 22 multifunction button 3 9 muting 24 46 47 audio inputs 24 46 audio outputs 24 46 microphones 46 speakers 46 video 47 N network configuration 16 50 network port 3 Networking page web 16 NTP server 17 O operating ...

Page 67: ...andby Device when USB Disconnects set ting 31 static IP address 16 status light 9 43 behavior 43 meanings of colors 9 storage environment 55 storing a configuration 32 stream viewer 18 streaming 18 22 48 49 configuring 18 enabling disabling 19 IP 18 21 settings 18 20 22 48 state 49 USB 18 Streaming page web 18 22 streaming URL 20 syntax help Telnet commands 39 52 T TableMIC microphone 5 tablet 10 ...

Page 68: ...g 20 visual parts identification 2 volume controls 24 45 W wall mount 7 warm white 23 warranty 4 web browsers supported 12 web interface 10 12 15 22 24 27 35 38 accessing 10 12 Audio page 24 26 Control Devices page 27 Controls page 38 Diagnostics page 35 Help page 35 Networking page 16 Room Labels page 17 Security page 15 Streaming page 18 22 Wide Dynamic Range setting 23 Z zoom 23 42 speed 42 64 ...

Page 69: ...rand com Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending 2021 Legrand AV Inc Commercial AV Brands Chief Da Lite Middle Atlantic Projecta Vaddio ...

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