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Repair service
Whether you contact us for repairs or orders, please always state the serial number
(FN) and the name of the appliance. Enter these details below and also on the service
sticker which comes with the appliance. Stick it in a conspicuous place or in your tele-
phone or address book.
You will also find the same details on the certificate of guarantee, the original sales
invoice and the identification plate of the appliance.
A
Open the appliance door.
– The identification plate is on the left-side panel.
If the appliance is not working properly, contact your nearest V-ZUG LTD service centre
using freephone 0800 850 850 and stand in close proximity to the appliance.
Queries, orders, service agreements
For administrative or technical queries or problems, as well as for ordering spare parts
and accessories, please contact our head office in Zug on tel. 041 767 67 67.
As regards the maintenance of all our products, when the warranty expires you have
the option of taking out a service agreement. We will be happy to send you the nec-
essary forms.
The 'Troubleshooting' section will help you to carry out small
repairs yourself, saving you the time and trouble of calling
out a service engineer and the cost that goes along with it.
FN
Appliance
