12 Trouble-shooting
... the cooking time seems unusually long
Possible cause
Solution
▪
The appliance only has a
single-phase connection.
▸ Establish a two-phase connection.
… when grilling, thick smoke is given off
Possible cause
Solution
▪
The food is too near to the
heating elements.
▸ Check that the level selected corresponds to the
«EasyCook».
▪
Grill setting is too high.
▸ Reduce the grill setting.
... no visible steam is produced when steaming
Possible cause
Solution
▪
The temperature of the cook-
ing space is over 100 °C.
No solution required:
Steam is invisible above 100 °C.
... the control panel steams up
Possible cause
Solution
▪
Steam escaping when using
operating modes with steam.
It is normal for the control panel to steam up tempor-
arily.
▸ When closing the appliance door, make sure that it
forms a seal all the way round.
▸ If it keeps steaming up, call Customer Services.
… the appliance makes noises during operation
Possible cause
Solution
▪
The appliance may emit noise
when operating (e.g. switching
and pumping noises).
Such noise is normal.
… the clock is not running correctly
Possible cause
Solution
▪
Irregular mains frequency
▸ Switch off the mains synchronization.
▪
Internal pulse generator is im-
precise when mains synchron-
ization is switched off.
▸ Call Customer Services.
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