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User Guide

Smart Display

utilita.co.uk

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Summary of Contents for Smart Display

Page 1: ...User Guide Smart Display utilita co uk ...

Page 2: ... smart meters have been installed In this User Guide you ll find everything you need to quickly and simply start using your Smart Display You ll also find out more information about how the Smart Display works how it can help you and how you can identify ways to save money and do your bit for the planet 2 Smart Display User Guide Meet your Smart Display ...

Page 3: ...Electricity usage history 18 Gas usage history 19 Menu Overview 20 Electricity usage history 20 Pre pay Prepayment meters only 21 System status 21 Meter balance 21 Tariffs 22 Money owed prepayment meters only 22 Inbox 23 Meters 23 Support 23 Settings 23 Pre pay Enable supply 24 Top up 20 digit code 24 Top up 40 digit and 60 digit codes 25 Emergency Credit 25 Top up history 26 Low credit alert 26 M...

Page 4: ...not use any other power supply with this Smart Display The supplied power supply is not suitable for use with any other USB device It is not recommended to use batteries for a prolonged period To replace batteries slide the stand downwards and then pull it away Insert the batteries as marked on the inside case Reattach the stand and the Smart Display will show the battery symbol o at the top of th...

Page 5: ... if applicable and alerts you to any problems 3 Touch the t to show the Quick Access menu when on the Home screen or to return to the Home screen when you are on any other screen 4 Touch to change to Now Today Pre pay tabs 5 Press k to return to the previous screen 6 The LED at the bottom of the Smart Display shows your electricity usage GREEN for low AMBER for medium or RED for high 7 Press the i...

Page 6: ...our electricity smart meter to reestablish the connection Connection established Once your Smart Display has successfully established a connection to your smart meter s your Smart Display will show the current consumption for electricity and recent gas usage If your Smart Display loses connection to the smart meter s then it will show the alert above Try moving the Smart Display closer to the elec...

Page 7: ... press t on the Smart Display to return to the Home screen Pressing t whilst on the screen will then show the Quick Access screen Touch Now Today or Pre pay when in prepayment mode to switch between the tabs The Pre pay tab is only shown when one of the meters is in Pre pay mode When you next return to the Home screen from other screens the previously selected tab will automatically be shown 7 Sma...

Page 8: ...al condition for the Smart Display Meter network lost and showing the alert symbol the alert symbol can be shown for multiple reasons see System Status for more details The message icon appears when the Smart Display has any new messages Home screen only When on batteries the battery symbol is also shown in this case battery low 8 Smart Display User Guide Home Screen ...

Page 9: ...our smart meter configuration only the available energy types will be shown the gas flame will not be shown if you do not have a gas smart meter for example This is the default screen shown when the Smart Display has started up Touching the cost or kW units will switch between showing cost per hour hr and energy as kW 9 Smart Display User Guide Home Screen ...

Page 10: ...ial is divided into three zones green amber and red As the dial moves between the zones the colour of the LED on the front of the Smart Display will change to match This means at a distance you can quickly see if your home is using a little or a lot of electricity The current rate of consumption can be shown in cost as hr Default or energy as kW Touch the dial to go to Electricity usage history 10...

Page 11: ...e gas is consumed the blue flame will increase in size This means at a distance you can quickly see if your home is using a little or a lot of gas Due to readings being taken every half an hour the flame shows recent gas consumption and may not show when gas is no longer being consumed Touch the flame to go to Gas usage history 11 Smart Display User Guide Home Screen ...

Page 12: ...nd as coloured ring around the percentage For both fuels the target ring is shown in green if less than 90 of today s target amber if greater than 90 but less than 100 and red if the target has been exceeded for today and by how much up to 100 over target Touching the cost or kW units will switch between total cost or total consumption for example touching 1 25 or 0 87 will change units to show kW...

Page 13: ...ing Amber when less than 3 but more than 1 Red when less than 1 day remaining text within the ring changes to top up required If Friendly Credit or Emergency Credit is available from the meter this will be shown on the prepayment screen examples below and the same applies to your gas Touching the cost area for example above 4 26 or 2 91 will switch between remaining balance and minimum top up valu...

Page 14: ...e the alert setting Settings Pre pay Low credit alert to be notified Similarly when Emergency Credit becomes available a pop up will be shown to alert you Single fuel mode credit customers only When only one fuel is supplied and the meter is in credit mode when the meter is in credit mode a monthly or quarterly bill will be issued the home screen will show consumption now and the energy used for t...

Page 15: ...w and prepayment information Touching the left hand half of the screen electricity dial will show the Electricity usage history Touching the right hand side of the screen will show the top up entry screen unless Emergency Credit is available in which case the active emergency credit pop up dialogue will appear 15 Smart Display User Guide Home Screen ...

Page 16: ...e history screen Status Touch this button to see the System status screen Red indicates there is a problem touch for more information Inbox Touch this button to show the message Inbox screen Tariffs Touch this button to see the Tariffs screen menu Settings Touch this button to see the Settings menu Pre pay Touch this button to see the Pre pay menu Top ups Touch this button to see the Top up histor...

Page 17: ...uick Access menu The icons show the following g Status of the electricity meter where fitted h Status of the gas meter where fitted l Signal status between the Smart Display and the smart meter s the signal strength is also shown on the Quick access menu a This Smart Display always green m Signal status to the local Wi Fi network the signal strength is shown on the Quick access menu p Connection s...

Page 18: ...ricity usage history can be found through the main menu Menu Usage history Electricity history Hours tab The screen initially shows the current electricity usage for today in cost divided into the 24 hours of the day Each bar represents a one hour period and is shown in green Touch any of the green bars to see the cost or usage for that hour the figure is shown to the right of the bar To change fr...

Page 19: ... In kWh view there are no hatched areas Weeks tab This shows this week and the previous five weeks in the same way as the Days tab Months tab The final view is the Months tab which shows this month and the previous 13 months of usage or cost As with the Days and Weeks tabs you can see months that were above and below the target Gas usage history The same historical views are available for gas cons...

Page 20: ...tings can all be accessed via the Quick Access menu See Quick Access Menu on page 16 Touch the k button to go back a level Electricity usage history Explore recent electricity consumption in the Electricity usage screen when available This screen can also be accessed via the Quick Access menu and touching the Electricity icon See Electricity usage history on page 18 20 Smart Display User Guide Men...

Page 21: ...us of the metering network and connection to Wi Fi and the cloud See System status on page 17 Meter balance Look at the current balance of energy used for electricity or gas since the last period or view your prepayment balance Select to view the meter balance for Electricity or Gas Use the k button to return to the Menu screen Meter balance for prepayment The image and amount shown are for illust...

Page 22: ... part of the text Money owed prepayment meters only If you have any money owed this will be shown with a breakdown of the charges and recovery rate Only the appropriate amount owed screens are shown so if you only owe money with a percentage per top up only this tab and summary tab will be shown The Summary tab refers to the combined total of all money owed The Money owed screen can reached from t...

Page 23: ...our electricity or gas meter and the current meter reading When in prepayment mode the supply status will change to reflect the status of your meter s Supply on Supply ready and Supply off Support Our support details can be found on this screen Settings See Messages on page 27 23 Smart Display User Guide Menu ...

Page 24: ...top up and the money does not credit your meter automatically you will need to do a manual top up by entering the 20 40 or 60 digit top up code here This code will be on your receipt It is important to keep your receipts in the event your top up is not successful In the Pre pay menu select the Top up option and enter the top up code Once the code has been entered and sent a confirmation screen wil...

Page 25: ...ogue appears to check if the code is correct before sending You can manually enter the top up code from the home screen prepayment tab by pressing the fuel in prepayment mode see Prepayment screen on page 13 Emergency Credit If Emergency Credit is available it will appear in the Pre pay menu You can also activate Emergency Credit from the home screen prepayment tab Simply press the fuel in prepaym...

Page 26: ...o warn you that your balance is low By default the setting comes from the meter If it is not provided by the meter it is set to 2 00 for each fuel If set by the meter it is not possible to set the alert lower than the meter value The amount can be changed for each fuel by selecting the appropriate fuel and entering a value Only fuels in prepayment mode are shown The Low credit screen can be reache...

Page 27: ... notifications can be changed under Settings Sound Alerts If a message has not yet been read it will be shown in bold and have a marker to the left Select any message to view the message in full Reading a message When a message is first open the date is shown at the top and the content of the message below If the message is longer than the space available use the e and d buttons to view the rest o...

Page 28: ...d before it can be deleted Once read select the button on the top right of the message to see further options Some messages require confirmation or acceptance scroll to the end of the message to see the options 28 Smart Display User Guide Messages ...

Page 29: ...setting selection and touch the setting title to view or change the selected setting Target Your Smart Display has been designed to help you track your energy usage and meet the targets you set Select the period for the target for both fuels either daily weekly or monthly Individual targets can be set for each fuel 29 Smart Display User Guide Settings ...

Page 30: ... brightness Sleep setting will revert back to the previous values Sleep This setting determines when the Smart Display s screen will switch off Choose from Always Never or Timed When set to Always and on mains power after 1 minute of inactivity the screen will automatically switch off When set to Never the screen is permanently on When set to Timed the Screen Off option will appear Screen off The ...

Page 31: ... notifications of new alerts If alerts are Off new alerts will still be displayed on the screen but without audible notification The Sounds Alerts screen can be reached from the main Menu Menu Settings Sounds Alerts Wi Fi network See Connect to Wi Fi Network section for setting up and managing the Wi Fi network Online setup Please see Online setup on page 34 for setting up online services 31 Smart...

Page 32: ...w homes with low electricity usage Medium homes with average electricity usage High homes with higher than average electricity usage This option is only available when you have an electricity smart meter The dial thresholds between green to orange and orange to red are changed as below in the table The usage level screen can be reached from the main Menu Menu Settings Advanced Usage level Reset de...

Page 33: ...s all historic consumption data and totals including user messages and alerts This can be used if you are moving to a new house and leaving the Smart Display and want to clear this data Reset all Performs both Reset settings and Reset data Engineer This screen is for installation engineer use only 33 Smart Display User Guide Settings ...

Page 34: ... is disabled Touch Set up network Connection methods There are three different ways to connect to a local Wi Fi access point List networks Scan for the list of networks that can be joined Manual manually enter the Wi Fi name SSID and password Advanced use your smart phone or laptop and connect to the Smart Display to enter your Wi Fi s username and password Follow the on screen instructions on con...

Page 35: ... Smart Display showing Connecting to the smart meter When your Smart Display is turned on it will show Connecting whilst establishing a connection This can take up to five minutes or up to one hour after the initial setup for your gas usage to show on your Smart Display This could also happen when your Smart Display is out of range and has temporarily lost connection with your smart meter A Connec...

Page 36: ...s as marked on the inside case Reattach the stand and the Smart Display will show the battery symbol at the top of the screen Do not use rechargeable batteries in this Smart Display Why is my Smart Display making a noise The Smart Display has a built in speaker which is used for alerts messages and can also provide feedback You can adjust the volume and turn off on the different sounds via the set...

Page 37: ...Eastleigh SO53 3QB Manufacturer Designed and manufactured by Green Energy Options Ltd 3 St Mary s Court Main Street Hardwick Cambridge CB23 7QS UK Hereby Green Energy Options Ltd UK declares that the radio equipment enclosed identified by the product type numbers on the product label are in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available online a...

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