20
BEYOND THE WARRANTY PERIOD AND/ OR FAILURE TO FOLLOW URC
WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end user
in whole or in part, where such are restricted or excluded by applicable law,
and such shall apply to the maximum extent permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair the URC
equipment using new or comparable rebuilt parts, or exchange the URC
equipment for new or rebuilt equipment. In the event of a defect, these are the
end user’s exclusive remedies.
All the URC equipment returned for service, exchange or repair require an RGA
number. To obtain an RGA number, you must complete a Return Request Form
which you may obtain by calling (914) 835-4484 or contacting URC at
[email protected]. To obtain warranty service, end user
must deliver the URC equipment, freight prepaid, in its original packaging or
packaging affording adequate protection to URC at 37 Ramland Road, Unit
104, Orangeburg, NY 10962. It is end user’s responsibility to backup any macro
programming, artwork, software or other materials that may have been
programmed into the unit. It is likely that such data, software, or other
materials will be lost during service and URC will not be responsible for any
such damage or loss. A dated purchase receipt, bill of sale, installation
contract or other verifiable proof of purchase is required. For the URC
equipment support and other important information, please visit URC’s
website available at www.universalremote.com or call the Customer Service
Center at (914) 835-4484.
This limited warranty only covers the URC equipment issues caused by defects
in material or workmanship during ordinary consumer use. It does not cover
product issues caused by any other reason, including but not limited to product
issues due to commercial use, acts of God, third-party installation, misuse,
limitations of technology, or modification of or to any part of the URC
equipment. This limited warranty does not cover the URC equipment sold as
used, as is, refurbished, so called “B stock” or consumables (such as
batteries). This limited warranty is invalid if the factory applied serial number
has been altered or removed from the URC equipment. This limited warranty
specifically excludes the URC equipment sold by unauthorized resellers.
With the exception of URC’s IR-only, broad-based consumer remotes, none of
URC’s PC programmable remotes or any of our Total Control® whole-house
equipment are authorized for online internet sales. Buying URC’s PC
programmable remotes or any of our Total Control® whole-house equipment
online means buying equipment that does not have URC’s limited warranty.
Such equipment is not eligible for URC tech support or software support,
either.
2. URC’s LIMITATIONS OF LIABILITY
IN NO EVENT SHALL URC BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL,
EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR
LOSS OF PROFITS OR BUSINESS OPPORTUNITY, EVEN IF URC IS ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL URC BE LIABLE FOR LOSS OF OR DAMAGE TO DATA,
COMPUTER SYSTEMS OR COMPUTER PROGRAMS.
URC’S LIABILITY, IF ANY, FOR DIRECT DAMAGES OF ANY FORM SHALL BE
LIMITED TO ACTUAL DAMAGES, NOT IN EXCESS OF AMOUNTS PAID BY END
USER FOR THE URC EQUIPMENT.
Summary of Contents for TRC-1480
Page 1: ...Owner s Manual ...
