21
(2)
To import configurations that you have backed up, click
Browse
next to the
Import
button and select the
configurations you want to import, and then click
Import
. The result will be displayed.
(3)
To export current system configurations, click
Browse
(next to the
Exporting
field), set the destination and
then click
Export
.
(4)
To restore default configurations, click
Default
and then confirm the operation. The device will restart and
restore the default configurations. Clicking
Default
with the check box selected will completely restore the
device to factory default settings.
4. Collecting Diagnosis Information
Diagnosis information includes logs and system configurations. You can export diagnosis information to your PC.
(1)
Click
Setup
>
System
>
Maintenance
.
(2)
Click
Export
. In the displayed dialog box, select the local directory for storing the information.
NOTE!
Diagnosis information is exported to the local folder in form of a compressed file. You need to decompress the file
using a tool such as WinRAR and then open the file using a text editor.
By selecting
Collect Image Debugging Info
, you can display image with debugging information at the same time,
which makes troubleshooting easier.
4
FAQs
(1)
What to do if no message prompts me to install ActiveX when I log in on a Windows 7 PC the first time
Answer: Follow these steps to turn off UAC and then log in again:
1.
Click the
Start
button, and then click
Control Panel
.
2.
In the search box, type uac, and then click
Change User Account Control Settings
.
3.
Move the slider to the
Never Notify
position, and then click
OK
.
4.
After UAC is turned off, log in again.
(2)
What to do if the installation of ActiveX failed
Answer: If the installation failed, add the IP address of the camera as a trusted site: open
Internet Option
in IE,
click the
Security
tab, click
Trusted sites
, and then click
Sites
to add the website.
If you use Windows 7, you need to save the
setup.exe
to your PC first, right-click the file, select
Run as
administrator
, and then install it according to instructions.
(3)
How to search for the device IP address?
