3. General Information
3.1. Purpose
The main purpose of this manual is to help the user safely perform service-related operations
and troubleshooting.
Universal Robots industrial robots are designed using high quality components to ensure a long
lifetime.
However, any improper use of robot can potentially cause failures. If for example, the robot is
overloaded, run with a load not recommended by Universal Robots, dropped during relocation,
damaged by collision or any other improper usage, the warranty will be void.
Universal Robots recommends that the user does not attempt repair, adjustment or other
intervention in the mechanical or electrical systems of the robot without first consulting a UR
certified service engineer. Any unauthorized intervention will void the warranty. Service-related
operations and troubleshooting should only be performed by qualified personnel.
Before performing service-related operations, always make sure to stop the robot program and
disconnect the main power to any potential dangerous tool on the robot or in the work cell.
In the event of a defect, Universal Robots recommends ordering new parts from the Universal
Robot distributor where the robot was purchased from.
Alternatively, parts can be ordered from the nearest distributor, details of which can be obtained
from Universal Robots official website at
3.2. Company Details
Universal Robots A/S
Energivej 25
DK-5260 Odense Denmark
Tel.: +45 89 93 89 89
Fax: +45 38 79 89 89
3.3. Disclaimer
Universal Robots continues to improve reliability and performance of its products, and therefore
reserves the right to upgrade the product without prior warning. Universal Robots takes every
care that the contents of this manual are precise and correct, but takes no responsibility for any
errors or missing information.
Service Manual
1
UR5
3. General Information
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