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10. Warranty and Return Policy
GRIZZL-E ™ EV Residential Charging Stations 3-Year or 5-Year Replacement Warranty.
This warranty is extended by United Chargers to original purchasers of GRIZZL-E ™ EV
Charging Stations. United Chargers warrants that this product is free from defects in materials
years and free from defects in workmanship for the period specified in the warranty from
the date of purchase. If during the Warranty Period, under normal operating conditions, your
charging station becomes defective, United Chargers will, upon written notice of the defect,
replace the charging station until the defect is resolved.
This warranty will not apply if the product has been misused, abused, or altered. The warranty
does not cover cosmetic damage such as scratches, dents, or normal aging. The warranty
does not cover damage as a result of an extreme power surge, extreme electromagnetic field,
or any acts of nature. This warranty will not apply if the product is used with any third-party
extension cords or electrical adapters. The warranty for the cable does not include normal
tear and wear. Plugs that have been exposed to snow or water for a prolonged period of
time are not covered by this warranty. The waterproof rating of the enclosure cannot be
guaranteed if the charger is mounted upside down. The warranty will apply only if the product
is defective.
United Chargers assumes no liability for any dismantling, removal, installation, re-installation,
or labour costs or any consequential damages associated with this warranty. United Chargers
is not responsible or liable for any costs associated with faulty installations. United Chargers
shall make the final decision, in fairness to all concerned, as to the legitimacy of any such
claim on this warranty.
Upon discovery of any defective GRIZZL-E™, please visit our Technical Support page for further
instructions as to how to repair or replace the defective unit or to submit a support ticket.
United Chargers Inc
25 Pollard St,
Richmond Hill, ON L4B 1A8
Phone: +1-833-971-8118
E-mail: [email protected]
Website: www.grizzl-e.com
Visit our Technical Support page:
https://autochargers.zendesk.com/hc/en-ca
View the full terms and conditions:
https://unitedchargers.com/returns
The most up to date User Manual is available online at:
