Making calls to multiple parties
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Making calls to multiple parties
Consultation
You interrupt your call to consult with a user (including external users) and then
resume the original call.
p
You are conducting a call.
Activating and conducting an inquiry/consultation call
e
or
Activate inquiry. The current call is placed "on hold", so that the first user waits.
o
Enter the phone number for the consultation call.
p
The number is dialed. The station answers. The consultation starts.
The second user is busy or does not answer
Î
Press the display key to cancel the consultation. You are reconnected with the
first party.
During the consultation you can
• Activate call waiting
• Busy override
The consultation is ended and you return to the waiting call
Either:
The second user hangs up. You are reconnected with the first party.
Or:
Open the system menu.
s
t
w
Select the menu item and confirm.
You are reconnected with the first party. The second partner hears the busy
tone and hangs up; a handset hangs up automatically.
However, you can also
• Toggle between the partners
• Set up a conference
• Transfer the waiting partner to the second partner
Enquiry
Menu
Quit and return?