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Making calls via multiple lines (MultiLine)
Making calls via multiple lines
(MultiLine)
Line/trunk keys
The programmable function keys on multi-line phones are used as line or trunk
keys. Each key that is assigned the function "line" is handled as a line. This
means up to six lines can be configured.
A distinction is made between primary and secondary lines. Each of these line
types can be used on a private or shared basis
Line keys are configured by your administrator.
The following diagram shows how telephones with multiple line keys are
connected in a team.
3234 is Mr. Matthews' phone number, 3235 is Mr. Miller's phone number and
3236 is Mr. Saddler's phone number. On all three phones, calls can be made via
all three lines. The line for your own extension number is always the primary line
however.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls to your number are
signaled on this line.
Secondary line
The secondary line on your phone is used as a primary line by another
subscriber in the system. Your primary line, which is configured on another
telephone in the system, simultaneously functions as the secondary line on that
telephone.
To avoid conflict between the individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the primary
line.
3234 (primary line)
3235 "Miller"
3236 "Saddler"
3235 (primary line)
3234 "Matthews"
3236 "Saddler"
3236 (primary line)
3234 "Matthews"
3235 "Miller"
Mr.
Matthews'
phone
Mr.
Miller's
phone
Mr.
Saddler's
phone