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Monthly test calls
Best practice is to perform a monthly test call to the monitoring center by holding the crown
button for two (2) seconds or by saying “
Fred Astaire, Get Help!
” or “
Fred Astaire, Call the
Operator
.” Immediately upon connecting
with the monitoring center, say
“This is a test call.”
Monitoring center calls
When the watch makes a call to the monitoring center and communication is not established
between the wearer and the monitoring operator, the operator calls the wearer’s
provided
number followed by emergency contacts. If the call is not answered by the wearer or emergency
contacts, the monitoring center will dispatch the local emergency agency.
The monitoring center caller ID number is (801) 781-6101. If you or your emergency contacts
receive a call from this phone number, please answer and confirm whether there is an
emergency.
We strongly recommend the wearer and all emergency contacts add the monitoring
center contact in their cell phone, so a caller ID name appears. Please inform your
emergency contacts.
8
NOTIFICATIONS
Notifications provide a way for the Kanega LTE watch to get your attention when it needs to
interact with you for some reason, such as when a fall is detected or an announcement.
Notifications can either be fall detection emergency notifications or standard notifications.
Fall detection notification
When the Kanega LTE watch issues an emergency notification for a fall detect, it
buzzes or vibrates while a display alternates between an emergency icon and the
text
“
Press crown to continue
”
then displays “
Fall detected
”
. See Fall Detection
Standard notifications
When the Kanega LTE watch issues a standard notification, such as medication
reminders or announcements, it buzzes or vibrates while a display alternates
between a question mark
and the text “Press
c
rown to continue”.
Responding to a standard notification
The Kanega LTE watch notifies you with two (2) short vibrations or buzzes when it is time to
change the batteries, take your medications, has an announcement, or the watch wants your
opinion. The Kanega LTE watch will give you instructions about what is going on. You can
respond in the following ways:
