Ultratec CapTel 840i Setup Manual Download Page 1 | Manualshive

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305-018200 2/12

CapTel 840i

®

Setup Guide

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Summary of Contents for CapTel 840i

Page 1: ...305 018200 2 12 CapTel 840i Setup Guide...

Page 2: ...ially trained operator transcribes everything your caller says into captions The captions are sent back over the Internet to your CapTel 840i phone for you to read in the display Because the CapTel 84...

Page 3: ...840i You can also try the Troubleshooting suggestions at the end of this guide to help with any problems Important Information when Calling for Help The following information may help CapTel Customer...

Page 4: ...t Service 7 Step 6 Setting the Time and Date 18 Step 7 Record Personal Greeting Message Optional 19 Troubleshooting 21 2 TABLE OF CONTENTS Installation Help 888 269 7477 T A B L E O F C O N T E N T S...

Page 5: ...A high speed Internet connection is required Dial up Internet service will not work In home settings that do not have a wireless network you may need a router or switch to connect more than one devic...

Page 6: ...t will be set on or mounted to is stable and secure The area is protected from excessive heat or humidity In WiFi settings it is not necessary for your CapTel phone to be in the same room area as the...

Page 7: ...lephone Line Plug one end of the telephone cord into the telephone jack labeled Line 1 Located on the back top edge of the CapTel 840i Be sure to use the telephone cord that came with your new CapTel...

Page 8: ...you plug in the power your CapTel phone will automatically check that everything is connected and working properly You can follow along on the CapTel display screen which will tell you what is happen...

Page 9: ...Ethernet located on the back top edge of the CapTel 840i Be sure to use the Ethernet cable that came with your new CapTel 840i phone 2 Connect the other end of the Ethernet cable into the jack you use...

Page 10: ...t what router or switch will work with your modem The router should support DHCP Connect the router to your DSL Cable Modem Then connect the CapTel 840i to the router or switch using the Ethernet cabl...

Page 11: ...lets Located in Separate Rooms If your Internet connection is located in a different room from where you plan to use your CapTel phone choose one of the following examples that best matches your setti...

Page 12: ...e protector extension cord or GFI type outlet They must be connected directly into the electrical wall outlet Example 2 Use Powerline Network Adapters Powerline Network Adapters sold separately are av...

Page 13: ...t into a wall outlet similar to how an electrical outlet or a telephone outlet would work For approximately the same cost as buying Powerline Network Adapters your telephone company or Internet Servic...

Page 14: ...long Ethernet cable longer than the standard Ethernet cable that came with your CapTel telephone to bridge the distance between your phone location and your Ethernet jack Extra long Ethernet cables s...

Page 15: ...Internet using the WiFi network You do not need to plug in an Ethernet cable To set up your CapTel for WiFi use you will need to know the name of your wireless network also called the SSID as well as...

Page 16: ...tect wireless networks in your location that you do not recognize such as a wireless network from a neighbor or nearby office Be sure to select the SSID that matches your WiFi network If you do not se...

Page 17: ...the display screen Example To enter the letter R press the UP arrow button to set shift lock to capital letters then press the number 7 key three times until you see R on the display screen NOTE Depen...

Page 18: ...w key to set shift lock to capital letters then press the number 7 key three times until you see R on the display screen 3 Use the UP DOWN buttons to highlight the type of Network Security on your WiF...

Page 19: ...g on page 25 or contact CapTel Customer Service for help NOTE Once your CapTel phone connects to the Internet it automatically checks to make sure that you have the most current software version If ne...

Page 20: ...ber you want to use Example To set the time for 11 30 press the 1 key twice then press the 3 key followed by the 0 key 3 When you have set the time and date press the YES key to save Set the Time and...

Page 21: ...able to take your call Please leave a message after the tone To record a personal greeting message 1 Press the YES button to see Options 2 Press the DOWN button to highlight Answering Machine Press YE...

Page 22: ...begin recording again 7 When you are satisfied with your new greeting hang up the telephone handset CapTel will send out your personal greeting whenever the Answering Machine picks up an incoming call...

Page 23: ...o a working wall outlet or power strip surge protector If plugged into a power strip confirm that the power strip is turned on If plugged into a wall outlet check whether a wall switch controls the ou...

Page 24: ...all outlet or into your telephone service adapter modem if necessary Lift the CapTel handset and listen for a dial tone The Signal Meter on the display screen helps show if a dial tone is present CAPT...

Page 25: ...the specifications in the instruction manual that came with your router If your router only supports static IP addresses contact Customer Service for assistance Your Internet service provider may als...

Page 26: ...one by briefly unplugging the AC adapter and then plugging it back in Wait for the logo screen to appear The Captions button should be lit press the Captions button to turn it on if needed Try resetti...

Page 27: ...ork Manually and press the YES button to select Then follow the instructions on page 16 to enter your network name and password if needed Problem CapTel display says A Network Error Has Occurred Press...

Page 28: ...When you are finished entering the password double check that everything is spelled correctly and that upper lower case letters are listed properly Press YES to accept Check that the signal strength o...

Page 29: ...al strength If the signal strength is very low your phone may be too far away from the wireless router to establish a reliable connection Try moving your CapTel phone to a location closer to your wire...

Page 30: ...28 NOTES Installation Help 888 269 7477 N O T E S...

Page 31: ......

Page 32: ...CapTel 840i Installation Help Line 888 269 7477...

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