Ultrasonix SonixTablet, Service Manual

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SonixTablet Service Manual 00.053.129, Revision C Chapter 12: Troubleshooting Issues
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CHAPTER 12: TROUBLESHOOTING ISSUES
In addition to the issues discussed in this chapter, there may be other relevant topics available on the Ultrasonix Knowledge Base. To
login to an existing account or register for a new one, follow this link:
http://www.ultrasonix.com/user/login .
12.1 SYSTEM NOT POWERING UP
Using a volt meter, ensure there is power to the wall outlet.
Test system power:
• A.1.1 Test System Power Up .
Check the AC power cable connection:
• Figure 3-3 .
Check fuses and voltage selection:
• 3.3.2.2 Changing Fuses
• 3.3.1.1 Voltage Configuration .
If the system still does not power on, contact Ultrasonix Technical Support.
12.2 SYSTEM HAS POWER BUT IS NOT POWERING UP
The system has power if, when plugged in, the LCD display shows the message Digital/Analog No Signal .
Check the AC power cable connection:
• Figure 3-3 .
If the system still does not power on, contact Ultrasonix Technical Support.
12.3 NO PRIMARY HARD DRIVE DETECTED
• Remove and reseat the hard drives ( 7.2.1 ).
12.4 SYSTEM POWERS ON, LCD DISPLAY SHOWS MBR ERROR 1
Immediately after powering on, MBR 1 error is written to the LCD Display. This error occurs when the hard drive(s)
connection is loose or disconnected and the boot sequence is changed.
Check hard drive connections:
• A.2 System Powers on, LCD Display shows MBR Error 1