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ULTRA SECURE

www.ultrasecuredirect.com

17

Call settings

Number of cycles

A call cycle consists of calling all the user numbers registered on the intercom. 
When your visitor presses the call button, the intercom starts a call cycle to contact 
registered users one after another according to their position.
By default, the intercom is programmed to make a single call cycle. Depending on 
your needs, you can set the number of cycles from 1 to 5. To do this, you need to 

send the following command to the UltraCOM 4G:

1234#LOOP#X

Variable data

Meanings

1234

Default password, to be adapted if the password is changed.

X

Number of cycles from 1 to 5.

Status request: To receive information concerning the setting of the number 
of call cycles, you can send the following command: 1234#LOOP (

1234 

being the default password, to be adapted if it changes

).

To confirm the command, the UltraCOM 4G sends you a reply SMS. If this 

SMS contains an error message (

ERR:

), refer to the error response table 

(

see page 30

) to identify the cause.

Ring duration

When the call button is pressed, the intercom will ring the users' phones one by 
one. By default, the ring duration with each programmed user is 20 seconds. You 
can set the duration between 1 and 99 seconds. To do this, you need to send the 

following command to the UltraCOM 4G:

1234#RING#XX

Variable data

Meanings

1234

Default password, to be adapted if the password is changed.

XX

Duration in seconds between 01 and 99.

Summary of Contents for ULTRACOM 4G

Page 1: ...DUAL ULTRACOM 4G INTERCOM 9 CALL NUMBERS UP TO 50 SECONDARY USERS GATE LATCH OPENING BY CALL SMS DOUBLE RELAY OUTPUTS POWER SUPPLY 9 24V AC DC 9 36V DC BRUSHED METAL PLATE IP54 B Y U L T R A S E C U R...

Page 2: ...or and indoor installation for the long term The configuration of your intercom is simply carried out by SMS commands Please see our online catalog to find products of the UltraCOM range Each applicat...

Page 3: ...basic configuration 12 How UltraCOM 4G works 13 Call from the panel 13 Call to the panel and opening of the relays 13 Use and settings of the UltraCOM 4G relays 14 Connection for gate latch NO NC Com...

Page 4: ...l 25 Reset the panel to factory settings 25 Installation of the UltraCOM 4G panel 27 Fixing your intercom 27 UltraCOM 4G status information 29 Information about Normal and Installation modes 29 Interc...

Page 5: ...he state of the board via the flashing of the backlight see page 29 Label holder The label holder allows you to indicate the name of your choice see page 8 It is also backlit Microphone The panel is e...

Page 6: ...power cable terminal block NC 1 Normally closed relay output terminal block 1 NO 1 Normally open relay output terminal block 1 COM 1 Terminal block 1 common to the two relay outputs SW 1 Terminal blo...

Page 7: ...ific to each telephone Advice can be found on the internet by searching remove PIN code your telephone model Here are some examples of steps to follow depending on the model On iOS Settings Mobile Dat...

Page 8: ...als of the panel s terminal block see page 6 Then plug the transformer into an AC outlet You can also power it with 9 24V AC DC or 9 36V DC only from several sources gate power supply solar panel Obse...

Page 9: ...ation about Normal and Installation modes please see page 29 This flashing signifies that your intercom is ready to be configured Go to step UltraCOM 4G basic settings page 10 If you observe any other...

Page 10: ...necessary to enter the number of the SIM card used in the UltraCOM 4G When a new admin is set up a confirmation SMS confirming the new number defined as admin will be sent to the new and the former a...

Page 11: ...234 Default password to be adapted if the password is changed XX Position number two digits from 01 to 09 nnnnnnnnnn User phone number You can define up to 9 different users Secondary user settings Nu...

Page 12: ...refer to your intercom status information table to identify and resolve the problem see page 29 In the rest of this user guide you will find out how the UltraCOM 4G works see page 13 the use and sett...

Page 13: ...page 18 to accept the call using the 0 key When a user accepts the call the communication time with the visitor is limited This duration can be set by the admin see page 18 If the first user in the li...

Page 14: ...terminal is used to wire a breakaway latch Normally open NO Please connect your gate latch to terminals NO 1 or NO 2 and COM 1 or COM 2 of the panel s terminal block The panel opens relay 1 or relay 2...

Page 15: ...relays is also possible during a call from the panel or during a call to the panel see page 13 Finally this is also accessible if you have wired switches directly to the connection terminal block via...

Page 16: ...ext section The SMS command to delete users is as follows 1234 UXX 0 Variable data Meanings 1234 Default password to be adapted if the password is changed XX Position number of the user or secondary u...

Page 17: ...of cycles from 1 to 5 Status request To receive information concerning the setting of the number of call cycles you can send the following command 1234 LOOP 1234 being the default password to be adap...

Page 18: ...between 1 and 99 seconds To do this you need to send the following command to the UltraCOM 4G 1234 WAIT XX Variable data Meanings 1234 Default password to be adapted if the password is changed XX Dur...

Page 19: ...e data Meanings 1234 Default password to be adapted if the password is changed XXX Duration in seconds between 001 and 999 Status request To receive information about the maximum call duration setting...

Page 20: ...t changes To confirm the command the UltraCOM 4G sends you a reply SMS If this SMS contains an error message ERR refer to the error response table see page 30 to identify the cause Speaker volume The...

Page 21: ...SECURE www ultrasecuredirect com 21 To confirm the command the UltraCOM 4G sends you a reply SMS If this SMS contains an error message ERR refer to the error response table see page 30 to identify the...

Page 22: ...the password is changed nn Position of the time slot between 01 and 25 dddd Start time 4 digits mandatorily Example 2100 21 00 ffff End time 4 digits mandatorily Example 2330 23 30 days The days conc...

Page 23: ...firm the commands concerning the Do not disturb mode the UltraCOM 4G sends you a reply SMS If this SMS contains an error message ERR refer to the error response table see page 30 to identify the cause...

Page 24: ...31 4G Signal quality from 1 to 31 see network status table page 30 and network type 2G 3G 4G DND ON OFF ACTIVE INACTIVE Do not disturb mode status enabled or not R1 Relay 1 open state R2 Relay 2 open...

Page 25: ...night at 04 00 Reset the panel to factory settings If you wish to permanently delete all saved settings on the UltraCOM 4G you can reset the panel to factory settings in two ways Option No 1 you can...

Page 26: ...ply press and hold the Reset button see page 5 for 10 seconds Attention the first series of 5 beeps will be emitted after 5 seconds Do not release the button until you hear a long beep Warning the del...

Page 27: ...The caller station meets IP54 standards and operates at temperatures from 20 C to 50 C In addition the protective hood reinforces this resistance Pick a location that isn t too rough We recommend a l...

Page 28: ...base and the visor to the wall using the 4 screws provided 7 Connect your cables to the panel remote antenna power supply relay Remember to insert your unlocked SIM card see page 7 8 Finally screw th...

Page 29: ...mation table The flashing of the call button on the panel will give you information on the state of the UltraCOM 4G Find this information in the table below Status Call button flashing Normal mode Ins...

Page 30: ...31 very weak 2 flashes Between 8 and 16 31 moderate 3 flashes Between 17 and 24 31 good 4 flashes Between 25 and 31 31 excellent Note that you can obtain the exact reception level by requesting a stat...

Page 31: ...nnnnnnnnnn UXX nnnnnnnnnn XX user position between 01 and 09 1234 U01 0612345678 U01 0612345678 Information Users are between positions 01 and 09 They receive calls from the panel and can unlock remo...

Page 32: ...OP LOOP 3x 1234 LOOP Ring duration RING XX RING XXs XX ring duration in seconds between 01 and 99 1234 RING 20 RING 20s Information By default the ring duration is set to 20 seconds Status request com...

Page 33: ...ays DND nn dddd ffff 12345 nn position of the time slot between 01 and 25 ssss start time e g 2030 for 20 30 eeee end time e g 2359 for 23 59 days days of the week concerned 1 monday 2 tuesday 3 wedne...

Page 34: ...eceive status report STATUS 20 01 2022 15 30 SIGNAL 18 31 4G DND ON INACTIVE R1 OPEN 30s R2 CLOSE SIM 0607080910 IMEI 112233445566778 ULTRACOM 4G 210720 210801 1234 STATUS Restart the panel RESTART RE...

Page 35: ...utput 8A 250V AC Relay output 2 1 NO output 10A 1 NC output 8A 250V AC Switch connection switch 2 switch outputs 1 per relay Number of admins 1 Number of users receiving visitor calls 9 Number of seco...

Page 36: ...has been tested and found to comply with the CE UKCA marking These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment gener...

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