Issued/Revised: 04/15/13
WARRANTY EXCLUSIONS
800.458.5872
www.ultraplay.com
11
All warranties specifically exclude damage caused by man-made or natural disasters, vandalism,
negligence, improper installation or improper use, modification, changes in appearance resulting
from weathering, scratches, dents, discoloration, normal wear and tear, or marring as a result of
public or private use.
Claims are limited to replacement of equipment only and do not include any costs associated with
labor, removal, or installation of the original or replacement product.
Warranties are valid only if products are installed and maintained in accordance with UltraPlay
installation instructions and use of approved parts.
This warranty is applicable to the original owner only. Warranties are non-transferable.
Claim Procedure:
To make a warranty claim, send your written statement of claim, photographs of
defective equipment, and the original purchase invoice or invoice number to:
Discovery Centers
Customer Service
1675 Locust Street
Red Bud, IL 62278
Or Contact a Customer Service Representative at:
1-800-458-5872
Within 60 days of notice of claim under warranty, UltraPlay will make arrangements to replace the
damaged product. UltraPlay will cover freight costs within the continental United States. UltraPlay is
not responsible for freight costs associated with products located outside the continental United
States. UltraPlay reserves the right to inspect all products identified as defective. Photos of defective
equipment may be required to accompany warranty claims.
Since warranty limitations and exclusions may vary from state to state, you should check any specific
warranty rights in your state.
Date of Purchase:_______________________
Purchaser:_____________________________
UltraPlay Invoice Number:________________
____________________________________
Authorized UltraPlay Signature
____________________________________
Title
Visit UltraPlay on the web at www.ultraplay.com
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