SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE •
SERVICE
u-line.com
Ordering Replacement Parts
If you have a purchasing account, please utilize our
service website to order parts.
Orders may also be placed by Fax or phone. See our
contact information below:
www.U-LineService.com (with service login)
FAX Number: +1.414.354.5696
Phone Number: +1.800.779.2547
NOTICE
Use only genuine U-Line replacement parts. The
use of non-U-Line parts can reduce speed of ice
production, cause water to overflow from ice
maker mold, damage the unit, and void the
warranty.
Warranty parts will be shipped at no charge after U-
Line confirms warranty status. Please provide the
model, serial number, part number and part
description. Some parts will require color or voltage
information.
If U-Line requires the return of original parts, we will
inform you when the parts order is taken. This
requirement will be noted on your packing list. A
prepaid shipping label will be included with the
replacement part. Please enclose a copy of the parts
packing list and any labor claims with your return.
Please be sure the model and serial numbers are
legible on the paperwork. Tag the part with the
reported defect.
When ordering a non-warranty part, you will need an
open account and tax exemption on file at U-Line.
Another option would be to visit www.u-line.com to
locate an authorized parts distributor in your area.
