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USER GUIDE

 Troubleshooting 1

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

Troubleshooting

BEFORE CALLING FOR SERVICE

If you think your U-Line product is malfunctioning, read 
the OPERATING INSTRUCTIONS section of this guide to 
understand clearly the function of the control. 

If the problem persists, read the NORMAL OPERATING 
SOUNDS, TROUBLESHOOTING GUIDE and CONTROL 
OPTIONS sections below to help you quickly identify 
common problems, and possible causes and remedies. 
Most often, this will resolve the problem without the need 
to call for service. 

IF SERVICE IS REQUIRED

If you do not understand a troubleshooting remedy, or 
your product needs service, contact U-Line Corporation 
directly. Contact information appears on the rear cover of 
this guide.

When you call, you will need your product Model and 
Serial Numbers. This information appears on the Model 
and Serial number plate located on the upper right or rear 
wall of the interior of your product. 

CONTROL OPTIONS

On/Off: 

Press power key and unit will turn off or on.

Light:

 When applicable (Table: Basic Settings) hit the 

light key and light will remain on for 3 hours.

Change F to C:

 Hold up and down key for 5 seconds.

Showroom Mode: 

Hold Light and on/off for 5 seconds 

to enter showroom mode. To exit, power down unit by 
unplugging the unit. While in this mode, all keys can be 
pressed with no effect on operation. The degree symbol 
flashes to indicate the mode is active.

Sabbath Mode:

 Hold light key for 5 seconds to enter 

Sabbath mode. Press light key again to resume normal 
mode.

3 Hour Shutoff Mode (Silence Mode):

 Hold down 

and Power for 5 seconds.

NORMAL OPERATING SOUNDS

All models incorporate rigid foam insulated cabinets to 
provide high thermal efficiency and maximum sound 
reduction for its internal working components. Despite this 
technology, your model may make sounds that are 
unfamiliar. 

Normal operating sounds may be more noticeable because 
of the unit’s environment. Hard surfaces such as cabinets, 
wood, vinyl or tiled floors and paneled walls have a 
tendency to reflect normal appliance operating noises.

Listed below are common refrigeration components with 
brief description of the normal operating sounds they 
make. NOTE: Your product may not contain all the 
components listed.

• Compressor: The compressor makes a hum or pulsing 

sound that may be heard when it operates. 

• Evaporator: Refrigerant flowing through an evaporator 

may sound like boiling liquid. 

• Condenser Fan: Air moving through a condenser may 

be heard.

• Automatic Defrost Drain Pan: Water may be heard 

dripping or running into the drain pan when the unit is 
in the defrost cycle.

Summary of Contents for 1224RF

Page 1: ...USER GUIDE SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE 1000 Series 1224RF 24 Refrigerator Freezer RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE SINCE 1962...

Page 2: ...cal Cutout Dimensions Product Dimensions Side by Side Installation Anti Tip Bracket General Installation Grille Plinth Installation Door Swing Door Stop Door Adjust Free Standing Kit Operating Instruc...

Page 3: ...PRODUCT INFORMATION Looking for additional information on your product User Guides Quick Reference Guides CAD Drawings Integrated Panel Instructions Compliance Documentation and Product Warranty info...

Page 4: ...sted throughout this guide SAFETY ALERT DEFINITIONS Throughout this guide are safety items labeled with a Danger Warning or Caution based on the risk type DANGER Danger means that failure to follow th...

Page 5: ...doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the di...

Page 6: ...ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat generating equipment In climates where...

Page 7: ...nty Never use an extension cord to connect power to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a...

Page 8: ...es or rear However the front grille must NOT be obstructed and clearance is required for an electrical connection in the rear CAUTION Unit can NOT be installed behind a closed cabinet door Never remov...

Page 9: ...duct Dimensions 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 34 1 8 to 35 1 8 867 mm to 892 mm 24 610 mm 3 9 16 91 mm Not Including Handle...

Page 10: ...y grounded electrical receptacles placed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screw on top of units are easi...

Page 11: ...ee screws but same screws are used in both applications Right handed units shown Left handed units are mirrored 3 Place bracket part 14154 over holes and attach to unit with two screws removed in step...

Page 12: ...8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front feet This allows the unit to be gently tipped into the opening Readjust the front feet to level t...

Page 13: ...lectric power to the unit before removing the grille WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged REMOVING THE GRILLE 1 Disconnect power to the unit 2...

Page 14: ...ed adjacent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm clearance...

Page 15: ...ng conditions It is not designed for excessive force Do not use the door to move the unit in out of the cut out during installation If your unit is already under counter it might need to be moved out...

Page 16: ...so make sure the door gasket is not pinched on the hinge side of the door To align and adjust the door 1 Loosen do not remove top and bottom hinge screws 2 Align door squarely with cabinet 3 Make sure...

Page 17: ...holes where the hinge was removed Take care not to scratch cabinet 5 Remove it from the cabinet Repeat for cabinet base Prepare door for reinstallation 1 Rotate door 180 to reverse 2 Align the flat ed...

Page 18: ...ly used when unit is not installed in surrounding cabinetry To install the kit 1 Remove grille see GRILLE PLINTH INSTALLATION section 2 Place shell accessory over front and back of cabinet base aligni...

Page 19: ...at the factory Initial startup requires no adjustments NOTICE U Line recommends allowing the unit to run overnight before loading with product When plugged in the unit will begin operating under the f...

Page 20: ...turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine and beverage centers only Adjust refrigerator set point Press and release When the F or C in the...

Page 21: ...ntain internal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will...

Page 22: ...o perform at its highest efficiency Do not block the front grille or the unit will not perform as expected Do not install the unit behind a door When loading your unit leave space between the evaporat...

Page 23: ...t by pulling out 3 Insert the shelves as follows 1 To move to a different position in the unit insert shelf at an angle approximately 15 20 over the rib in the side of the unit where you want to place...

Page 24: ...ces this includes glass tile and counter cleaners If any surface discoloring or rusting appears clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with th...

Page 25: ...lining NOTICE The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan place towels or other absorbent materials over the i...

Page 26: ...ntal conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins a...

Page 27: ...it is returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open...

Page 28: ...m SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Accessories 80 51004 00 Accessories Anti Tip Mounting Brackets US 18 99 23054 01 Accessories Stainless Steel PRO Style Door...

Page 29: ...Mode Hold Light and on off for 5 seconds to enter showroom mode To exit power down unit by unplugging the unit While in this mode all keys can be pressed with no effect on operation The degree symbol...

Page 30: ...4 or more manually defrost the unit Ensure the door is closing and sealing properly High ambient temperature and excessive humidity can also produce frost Unit Develops Condensation on External surfa...

Page 31: ...l temperatures of the cabinet include Temperature setting Ambient temperature where installed Installation in direct sunlight or near a heat source The number of door openings and the time the door is...

Page 32: ...ervice com 3 The warranty listed above does not apply to floor display models The warranty for these models shall be 30 days from the date of retail purchase and only if U Line s Product Registration...

Page 33: ...IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ALL OF WHICH ARE DISCLAIMED U Li...

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