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All Tuttnauer products are carefully inspected prior to shipment and all
reasonable precautions are taken in preparing them for shipment to
assure safe arrival at their destination.
Note
: Lifting and carrying should always be done by two people.
1.5.
Warranty
Tuttnauer warranties, from the date of purchase, all new Elara11
autoclave for a period of one full year, covering both parts and labor.
This one-year warranty covers defects in materials and workmanship
on every part in the autoclave except door gaskets and HEPA filters
(they are considered wear items).
Tuttnauer warranties the chamber for a period of ten (10) years against
defects in materials and workmanship.
This warranty does not include installation or operator instruction which
are covered in this manual for your convenience, or which can be
provided by your dealer.
This warranty does not apply to any instrument that has been
subjected to improper use or accident, nor shall it extend to
autoclaves that have been repaired or altered outside the factory
without prior authorization from Tuttnauer.
The warranty also does not include routine cleaning or preventive
maintenance, to be performed according to instructions in Sec.
10
(Preventive and Scheduled Maintenance).
Tuttnauer
’s obligation
is limited to the repair or replacement of parts for the autoclave.
No other warranties or obligations are expressed or implied.
The Autoclave should only be used in a manner described in this
manual!
1.6.
Warranty Statement
To activate the warranty, the registration card must be completed and
mailed or faxed to Tuttnauer within fourteen (14) days of purchase or
you may call our customer service department at the number listed
below.
Products will only be received and accepted for repair from an
authorized dealer and only with prior return authorization from
Tuttnauer. All transportation charges to and from Tuttnauer must be
paid by the owner of the autoclave. Tuttnauer will not accept COD
shipments. If repairs are needed during the first 90 days after
purchase of this autoclave and a local authorized service dealer is not
available, Tuttnauer will arrange pick up of the unit at Tuttnauer
’s
expense. This will be on an individually evaluated basis and
ONLY
with
pre-approval.
Note
: If you have any questions or there are any difficulties with this